Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,596 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,596 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

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English

“Great price, good service. A pleasure to deal with”

Helpful Report

Posted 4 months ago

Hi Thomas, Thank you for your fantastic 5-star review! We're delighted to hear that you enjoyed our great prices and found our service a pleasure. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you ever need assistance in the future, don’t hesitate to reach out! Best regards, Jess Performance Direct

Posted 4 months ago

“Performance Direct did exactly what they said they could do and saved us around £200 on our Campervan Insurance.”

Helpful Report

Posted 4 months ago

Hi Raymond, Thank you so much for your fantastic 5-star review! We're thrilled to hear that we were able to save you around £200 on your Campervan Insurance. It's always our goal to deliver on our promises, and your feedback truly motivates us. If you need any further assistance, don’t hesitate to reach out. Best regards, Jess Performance Direct

Posted 4 months ago

“Can only comment on price and ease of taking out the cover. Any service following a claim, I cannot comment on.”

Helpful Report

Posted 4 months ago

Hi Brian, Thank you for your excellent 5-star review! We're glad to hear you found our pricing favorable and the cover easy to obtain. Your feedback is important to us, and we hope that if you ever need to make a claim, your experience will be just as positive. We're here to support you whenever you need us! Best regards, Jess Performance Direct

Posted 4 months ago

“Excellent easy to talk to”

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Posted 4 months ago

Hi Kevin, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our team easy to talk to. Your feedback truly means a lot to us, and we’re always here to help whenever you need assistance. We look forward to serving you again in the future! Best regards, Jess Performance Direct

Posted 4 months ago

“Very easy to change insurance company and quotation was very competitive.”

Helpful Report

Posted 4 months ago

Hi Robert, Thank you for your amazing 5-star review! We’re delighted to hear that you found it easy to change your insurance company and that our quotation was competitive. Your feedback is greatly appreciated, and we're always here to help with any of your insurance needs in the future! Best regards, Jess Performance Direct

Posted 4 months ago

“It was quick and easy to get a quote and the price was very competitive.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found the quoting process quick and the price competitive. Your satisfaction is our top priority, and we appreciate your support! Looking forward to assisting you again soon. Best regards, Jess Performance Direct

Posted 4 months ago

“Straight forward to join and get motorhome cover with. Sent in necessary papers and got certificate back online within a short time.”

Helpful Report

Posted 4 months ago

Hi Cheree, Thank you for your great 4-star review! We’re pleased to hear that you found the process straightforward and received your certificate quickly. Your feedback is important to us, and we’re always looking for ways to improve. If there’s anything we can do to enhance your experience further, please let us know! Best regards, Molly Performance Direct

Posted 4 months ago

“Easy to take out the insurance, reasonably priced, and good service”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your amazing 5-star review! We’re delighted to hear that you found the insurance process easy and affordable, and that our service met your needs. Your support means a lot to us, and we can’t wait to assist you again in the future! Best regards, Molly Performance Direct

Posted 4 months ago

“I sent two emails, one dated 11th March, the other 12th March. I received one acknowledgment following the two emails. The acknowledgement has not been followed up with any reply.”

Helpful Report

Posted 4 months ago

Hi Adrian, Thank you for your review and for bringing this to our attention. We're sorry to hear that your emails did not receive the follow-up they deserved, and we sincerely apologize for any frustration this may have caused. Your feedback is invaluable, and we’re taking steps to improve our communication. Please feel free to reach out again if there's anything else we can assist you with. Best regards, Jess Performance Direct

Posted 4 months ago

“The insurance was easy to set up and was competitive on price.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found setting up your insurance easy and that our pricing met your expectations. Your feedback is truly appreciated, and we look forward to helping you again in the future! Best regards, Jess Performance Direct

Posted 4 months ago

“Straight forward process and quick response. Thank you.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our process straightforward and appreciated our quick response. Your feedback is greatly valued, and we look forward to assisting you again soon! Best regards, Jess Performance Direct

Posted 4 months ago

“Excellent service, easy to talk with someone when needed. Renewal quote was even cheaper than previous year.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you had an excellent experience with our service and found your renewal quote even cheaper than last year. Your feedback means a lot to us, and we look forward to assisting you again soon! Best regards, Jess Performance Direct

Posted 4 months ago

“Very easy to set up my car insurance and excellent value.”

Helpful Report

Posted 4 months ago

Hi Peter, Thank you for your wonderful 5-star review! We're thrilled to hear that you found it very easy to set up your car insurance and that you got excellent value. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Best regards, Jess Performance Direct

Posted 4 months ago

“Very helpful staff would recommend”

Helpful Report

Posted 4 months ago

Hi Kevan, Thank you for your fantastic 5-star review! We're so glad to hear that our staff was helpful and that you would recommend us. Your support means a lot, and we look forward to serving you again in the future! Best regards, Jess Performance Direct

Posted 4 months ago

“Excellent service at a competitive price. I would recommend to my friends.”

Helpful Report

Posted 4 months ago

Hi Kevin, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you received excellent service at a competitive price. Your recommendation to friends is greatly appreciated, and we look forward to assisting you again in the future! Best regards, Jess Performance Direct

Posted 4 months ago

“Very good service. They give me the cheapest price for my old Jaguar each year. Highly recommend for old geezers like me who only use their car occasionally”

Helpful Report

Posted 4 months ago

Hi Geoff, Thank you so much for your excellent 5-star review! We're delighted to hear that you've consistently found the best price for your old Jaguar with us. Your recommendation for fellow car enthusiasts like yourself means a lot, and we're here for all your occasional driving needs whenever you need us! Best regards, Jess Performance Direct

Posted 4 months ago

“Great service at a great price. Highly recommend this company for your cherished car. 5 star”

Helpful Report

Posted 4 months ago

Hi Stephen, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you received great service and found our prices appealing. Your recommendation truly means the world to us, and we're here for all your cherished car needs in the future! Best regards, Jess Performance Direct

Posted 4 months ago

“Great customer service, and very competitive prices.”

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Posted 4 months ago

Hi Paul, Thank you for your amazing 5-star review! We’re delighted to hear that you experienced great customer service and found our prices competitive. Your support and feedback mean a lot to us, and we’re here to help you anytime in the future! Best regards, Jess Performance Direct

Posted 4 months ago

“Renewal of policy seamless”

Helpful Report

Posted 4 months ago

Hi Bernard, Thank you for your fantastic 5-star review! We're thrilled to hear that your policy renewal was seamless. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future! Best regards, Jess Performance Direct

Posted 4 months ago

“Very good but you you have to be very conversant with technology as everything is done online. It would be nice to have a real person to talk to if you can't find ths answer online.”

Helpful Report

Posted 4 months ago

Hi David, Thank you for your thoughtful 4-star review! We’re glad to hear you had a good experience with us. We appreciate your feedback about the need for human support alongside our online services. We're constantly working to enhance the customer experience, and your comments on this are invaluable. We hope to assist you again in the future! Best regards, Jess Performance Direct

Posted 4 months ago

Performance Direct is rated 4.5 based on 2,596 reviews