Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,591 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,591 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

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English

“Seem very efficient and very competitive rated. Would highly recommend.”

Helpful Report

Posted 3 months ago

Hi Paul, Thank you for your fantastic 5-star review! We're thrilled to hear that you found us efficient and competitive. Your recommendation means a lot to us, and we're committed to ensuring you continue to have a great experience. If there's anything else we can help with, just let us know! Best regards, Molly Performance Direct

Posted 3 months ago

“Always very helpful and easy to contact.”

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Posted 3 months ago

Hi Nicholas, Thank you for your amazing 5-star review! We're really glad to hear that you find us helpful and easy to contact. Our team is always here to assist you, and your feedback inspires us to keep delivering excellent service. If there's anything else you need, just reach out! Best regards, Molly Performance Direct

Posted 3 months ago

“Very good service”

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Posted 3 months ago

Hi Dana, Thank you for your wonderful 5-star review! We're delighted to hear that you had a very good experience with our service. Your satisfaction is our top priority, and we appreciate your support. If there's anything else we can assist you with, please don't hesitate to reach out! Best regards, Molly Performance Direct

Posted 3 months ago

“Great price and service.”

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Posted 3 months ago

Hi Gregory, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our prices and service to your satisfaction. Your positive feedback is greatly appreciated, and we’re here for you whenever you need us. If there's anything else we can assist you with, just let us know! Best regards, Molly Performance Direct

Posted 3 months ago

“Renewal has always been a good and competitive price, will continue to buy with them.”

Helpful Report

Posted 3 months ago

Hi Gary, Thank you for your excellent 5-star review! We're so glad to hear that you find our renewal prices to be competitive. Your continued support means the world to us, and we’re here to ensure you keep enjoying your experience with us. If you need anything at all, feel free to reach out! Best regards, Molly Performance Direct

Posted 3 months ago

“Very easy to set up.”

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Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that you found the setup process very easy. Making things simple and efficient for our customers is what we aim for. If you have any further questions or need assistance in the future, don't hesitate to get in touch! Best regards, Molly Performance Direct

Posted 3 months ago

“Great price and easy to follow communication and a bonus getting a vehicle tracker”

Helpful Report

Posted 3 months ago

Hi John, Thank you for your fantastic 5-star review! We're thrilled that you found our prices great and our communication easy to follow. We're also glad you enjoyed the bonus of a vehicle tracker! If you need any further assistance, feel free to get in touch. Best regards, Molly Performance Direct

Posted 3 months ago

“I booked through performance direct because they gave a phone number whereas Allianz didn’t have one and ignored my email.”

Helpful Report

Posted 3 months ago

Hi Moira, Thank you for your great 4-star review! We’re glad that you chose to book with us and appreciate your feedback about our customer support. We strive to be accessible and responsive, and it's fantastic to know that we meet that expectation for you. If there's anything more we can do, please don’t hesitate to let us know! Best regards, Molly Performance Direct

Posted 3 months ago

“Happy and clear renewal”

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Posted 3 months ago

Hi Brett, Thank you for your excellent 5-star review! We're so happy to hear that you had a happy and clear renewal experience. Your feedback is invaluable to us, and we strive to make the renewal process as seamless as possible. If you have any questions or need assistance in the future, we're always here to help! Best regards, Molly Performance Direct

Posted 3 months ago

“Having changed my motorhome recently I was told I needed a tracking device. This added considerably to my already higher premium cost. I then discovered that I would receive no refund from them for the remaining 4 months on the previous policy with the same company. In the past, maybe with different companies, there was just a premium adjustment on the current policy until the end of the term. Needless to say I feel taken advantage of.”

Helpful Report

Posted 3 months ago

Hi, Thank you for sharing your feedback with us, we are sorry to hear of your negative experience. We are sorry that we had to change your insurer in order to continue cover for your new vehicle. Unfortunately, as a broker we are unable to guarantee that the insurer we place you with will be able to cover any vehicle. We apologise that you felt taken advantage of when you contacted us to change your vehicle. We hope that if you need any further changes made to your policy information the new insurer is able to accommodate them and give you a smoother customer journey. Kind regards, Jess Performance Direct

Posted 3 months ago

“Always outstanding service”

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Posted 3 months ago

Hi Grahame, Thank you for your stellar 5-star review! We're so pleased to hear that you consistently receive outstanding service from us. Our team is dedicated to maintaining high standards, and your feedback motivates us to keep it up. If there’s anything more we can assist you with, just let us know! Best regards, Molly Performance Direct

Posted 3 months ago

“Excellent very helpful”

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Posted 3 months ago

Hi Syed, Thank you for your wonderful 5-star review! We're delighted to hear that you found us very helpful. Our team is always here to support you, and your kind words encourage us to continue providing great service. If there's anything else we can do for you, just let us know! Best regards, Molly Performance Direct

Posted 3 months ago

“Competitive and good, easy online service”

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Posted 3 months ago

Hi Patricia, Thank you for your excellent 5-star review! We're so glad to hear that you found our service competitive and easy to navigate online. Making the process simple for our customers is always a top priority for us. If you have any questions or need further assistance, feel free to reach out! Best regards, Molly Performance Direct

Posted 3 months ago

“Ok easy to obtain through compare the market.com good cover at a good price”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that you found it easy to obtain a great cover at a good price through comparethemarket.com. Providing our customers with quality options at competitive prices is what we strive for. If there's anything more we can do for you, don’t hesitate to ask! Best regards, Molly Performance Direct

Posted 3 months ago

“Competitive rates for my Classic insurance..would definitely recommend.”

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Posted 3 months ago

Hi there, Thank you for your fantastic 4-star review! We're thrilled to hear that you found our rates competitive for your Classic insurance. Your recommendation means a lot to us, and we're always here to help if you have any further questions or needs. Best regards, Molly Performance Direct

Posted 3 months ago

“Good value for money.”

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Posted 3 months ago

Hi Kenneth, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service to be good value for money. It's our goal to provide quality offerings at competitive prices, and your feedback encourages us to keep delivering. If there's anything more we can do for you, just let us know! Best regards, Molly Performance Direct

Posted 3 months ago

“The commission was a bit high but overall price was competitive.”

Helpful Report

Posted 3 months ago

Hi Peter, Thank you for your great 4-star review! We're pleased to hear that you found our overall pricing competitive. We understand that commission can play a crucial role in your decision, and we constantly strive to provide the best value for our customers. If there's anything we can do to enhance your experience further, please don't hesitate to reach out! Best regards, Molly Performance Direct

Posted 3 months ago

“Good price easy to deal with hopefully will be the same if I need to make a claim”

Helpful Report

Posted 3 months ago

Hi David, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our pricing appealing and that you had a smooth experience with us. We always aim to make things as easy as possible for our customers. If you ever need assistance with anything, including claims, just know we're here to help! Best regards, Molly Performance Direct

Posted 3 months ago

“Minor hick-up whilst trying to obtain certain explanations”

Helpful Report

Posted 3 months ago

Hi Peter, Thank you for your great 4-star review! We appreciate your feedback and are sorry to hear you had a minor hiccup while seeking explanations. We strive to provide clear and helpful information, so your insights are valuable to us. If there's anything else we can assist you with, please don’t hesitate to let us know! Best regards, Molly Performance Direct

Posted 3 months ago

“Great service insured my car on telephone call. The friendly & knowledgeable staff were very helpful answering all my questions at the time the cost was reasonable and paperwork was sent promptly very happy with everything.”

Helpful Report

Posted 3 months ago

Hi James, Thank you for your wonderful 5-star review! We're delighted to hear that you had a positive experience when insuring your car with us. Our team is always ready to help, and it's great to know you felt well-supported during the process. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Best regards, Molly Performance Direct

Posted 3 months ago

Performance Direct is rated 4.5 based on 2,591 reviews