Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,589 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,589 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

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English

“Great feedback when they require amendment's to be notified”

Helpful Report

Posted 2 months ago

Hi Kevin, Thank you for the fantastic 5-star review! We’re glad to hear that you appreciated our feedback process regarding amendments. It's important to us to keep our customers informed every step of the way. Your positive remarks encourage us to continue providing the best service possible. Kind regards, Molly Performance Direct

Posted 2 months ago

“Straight forward process for insurance cover at a very competitive price”

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Posted 2 months ago

Hi Lynne, Thank you for the wonderful 5-star review! We're thrilled to hear that you found our process straightforward and our prices competitive. Delivering a seamless experience for our customers is what we strive for, and your feedback means so much to us. Kind regards, Molly Performance Direct

Posted 2 months ago

“Very competitive insurance cover year after year even beating comparison website quotes. Hope I never have to use the claims process”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you find our insurance cover competitive year after year. It's always our goal to provide great value that beats the comparison websites. We also share your hope that you won't need to use the claims process, but if you do, we're here to help! Kind regards, Molly Grove & Dean

Posted 2 months ago

“Easily executed service, highly recommend, Many Thanks.”

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Posted 2 months ago

Hi Archibald, Thank you for the glowing 5-star review! We’re thrilled to hear that you found our service easy to execute and that you highly recommend us. Your kind words encourage our team to continue delivering top-notch experiences. If you need anything in the future, don’t hesitate to reach out! Best regards, Molly Performance Direct

Posted 2 months ago

“Insurance met my needs at a very reasonable price”

Helpful Report

Posted 2 months ago

Hi there, Thank you for the fantastic 5-star review! We're so pleased to hear that our insurance met your needs at a reasonable price. Your satisfaction is our priority, and we’re here to help anytime you need assistance. Warm regards, Molly Performance Direct

Posted 2 months ago

“Easy to get a quote, great price!”

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Posted 2 months ago

Hi Dave, Thank you for the stellar 5-star review! We’re thrilled to hear that you found it easy to get a quote and that you were pleased with the price. Your positive feedback is incredibly motivating for our team! If you need any further assistance, don’t hesitate to reach out. Best wishes, Molly Performance Direct

Posted 2 months ago

“Easy to renew, options offered. Very good price.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for the fantastic 5-star review! We're so glad to hear that you found it easy to renew and appreciated the options we offered. Your positive feedback about our pricing is truly appreciated! If you need any further assistance, we're always here to help. Warm regards, Kind regards Performance Direct

Posted 2 months ago

“A lovely young man helped me with my insurance queries.”

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Posted 2 months ago

Hi Diane, Thank you for the lovely 5-star review! We're delighted to hear that our team member Perry was able to assist you with your insurance queries. Your feedback is greatly appreciated and motivates us to keep providing excellent service. If you have any more questions, don’t hesitate to reach out! Warmest regards, Molly Team Performance Direct

Posted 2 months ago

“Having used Performance Direct the past 4 years , I find the quotes given are very comped and they are a good broker to deal with . I would recommend to others”

Helpful Report

Posted 2 months ago

Hi John, Thank you for the wonderful 5-star review! We’re thrilled to hear that you’ve had a positive experience with us over the past four years and appreciate your kind words about our quotes and service. Your recommendation means a lot to us! If you ever need anything in the future, just reach out. Best wishes, Molly Performance Direct

Posted 2 months ago

“Excellent performance.”

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Posted 2 months ago

Hi Ronald, Thank you for the fantastic 5-star review! We're so glad to hear that you experienced excellent performance with us. Your support truly inspires our team to keep striving for excellence. If there's anything else we can assist you with, just let us know! Best wishes, Molly Team Performance Direct

Posted 2 months ago

“Great service”

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Posted 2 months ago

Hi Robert, Thank you for the amazing 5-star review! We're delighted to hear that you enjoyed our service. Your feedback is incredibly motivating for our team, and we truly appreciate your support. If there’s anything you need in the future, feel free to reach out! Warm regards, Molly Team Performance Direct

Posted 2 months ago

“Excellent first class service”

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Posted 2 months ago

Hi Allen, Thank you for the amazing 5-star review! We’re thrilled to hear that you received first-class service from us. Your kind words are truly appreciated and motivate our team to keep delivering top-notch support. If you ever need anything further, don’t hesitate to get in touch! Warmest regards, Molly Team Performance Direct

Posted 2 months ago

“I was doing an online search for my bike insurance and Performance Direct came up. There site was very clear and easy to use to get my quote, which turned out to be very competitive.”

Helpful Report

Posted 2 months ago

Hi Christopher, Thank you for the fantastic 5-star review! We’re thrilled to hear that you found our website clear and easy to use while getting a competitive quote for your bike insurance. Your feedback is incredibly encouraging and drives us to keep offering great service. If you have any further questions or need assistance, feel free to get in touch! Warm regards, Molly Team Performance Direct

Posted 2 months ago

“Competitive and easy to use.”

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Posted 2 months ago

Hi Roy, Thank you for the outstanding 5-star review! We're thrilled to hear that you found our service competitive and easy to use. Your feedback truly motivates us to keep delivering the best experience possible. If you have any further questions or need assistance, feel free to reach out anytime! Kind regards, Molly Performance Direct

Posted 2 months ago

“Easy to deal with , no hassle, great service and prices👍”

Helpful Report

Posted 2 months ago

Hi there, Thank you for the fantastic 5-star review! We're so glad to hear that you found it easy to deal with us and appreciated our hassle-free service and pricing. Your support means a lot to us, and we can’t wait to assist you again in the future. If there's anything else we can help you with, just let us know! Best regards, Molly Performance Direct

Posted 2 months ago

“Easy to deal with , great prices, no hassle , thank you”

Helpful Report

Posted 2 months ago

Hi there, Thank you for the wonderful 5-star review! We're thrilled to hear that you found it easy to deal with us and appreciated our great prices. Your satisfaction is our top priority, and we look forward to serving you again. If you need anything else, please don’t hesitate to reach out! Best regards, Molly Performance Direct

Posted 2 months ago

“Easy to use website, competitive prices, thank you.”

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Posted 2 months ago

Hi Andrew, Thank you for your 4-star review! We're delighted to hear that you found our website easy to use and our prices competitive. Your satisfaction is important to us, and we’re always striving to provide the best experience. If you have any suggestions or need assistance, don’t hesitate to reach out! Best regards, Molly Performance Direct

Posted 2 months ago

“One can always do better.”

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Posted 2 months ago

Hi there, Thank you for your 4-star review! We genuinely appreciate your feedback and acknowledge that there's always room for improvement. Your insights are invaluable in helping us enhance our services. If there's anything specific you'd like to discuss or if you have any suggestions, please feel free to reach out. Best regards, Molly Performance Direct

Posted 2 months ago

“Always great to dealwith thanks”

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Posted 2 months ago

Hi Gethin, Thank you for your fantastic 5-star review! We truly appreciate your kind words and are glad to know that you're always happy dealing with us. Your support means a lot and motivates us to keep providing great service. If there's anything else you need, just let us know! Best regards, Molly Performance Direct

Posted 2 months ago

“The service is good but having trouble engaging to sort out ncb”

Helpful Report

Posted 2 months ago

Hi Jeremy, Thank you for your 4-star review! We're glad to hear that you’re satisfied with the service. We apologize for any inconvenience you're experiencing with your NCB. We're here to help and will do our best to resolve it as quickly as possible. If you have any further questions or concerns, please don't hesitate to reach out! Best regards, Molly Performance Direct

Posted 2 months ago

Performance Direct is rated 4.5 based on 2,589 reviews