Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.55

4.6 Rating 2,714 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“good no hassle company with competitive renewal prices”

Helpful Report

Posted 4 months ago

Hi James, Thank you for the fantastic 5-star review! We're so pleased to hear that you find us to be a hassle-free company with competitive renewal prices. Your feedback is greatly appreciated! Best Wishes, Jess Performance Direct.

Posted 4 months ago

“Very good indeed .”

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Posted 4 months ago

Hi Steve, Thank you for the wonderful 5-star review! We're thrilled to hear you think we’re very good indeed. Your support means a lot to us! Best Wishes, Jess Performance Direct.

Posted 4 months ago

“I'm 58 never had a motorcycle stolen havnt had accident no thought of my own for over 25 years , live in a good area with a garage and loads of security, I bought an 2008 bike worth £1200 only do 2000 miles max now normally less and my premium was a third of the bikes value, something isn't right”

Helpful Report

Posted 4 months ago

Hi Steven, Thank you for sharing your feedback. We understand your concerns regarding the premium rates, especially given your positive history and the security measures you have in place. Insurance premiums can be influenced by various factors, including market conditions and risk assessments, which may sometimes not align with individual circumstances. We appreciate your input and will take it into account as we continually strive to enhance our offerings. Best Wishes, Jess Performance Direct.

Posted 4 months ago

“Good cheap insurance”

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Posted 4 months ago

Hi there, Thank you for the fantastic 5-star review! We're so pleased to hear that you found our insurance to be both good and affordable. Your satisfaction means the world to us! Best wishes, Molly Performance Direct

Posted 4 months ago

“Excellent”

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Posted 4 months ago

Hi Adrian, Thank you for the fantastic 5-star review! We're delighted to hear that you had an excellent experience with us. Your happiness is our top goal! Kind regards, Molly Performance Direct

Posted 4 months ago

“The on line service works well, the tracker took longer than expected to arrive, but I was always able to get confirmation via the chat system that it was on the way. access to documentation is good and overall this is my third year of being insured with Performance Direct, so it can't be that bad.”

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Posted 4 months ago

Hi Martyn, Thank you for the great 4-star review! We're glad to hear that our online service worked well for you and that you appreciated the chat system for updates on your tracker. We strive for continuous improvement, and your feedback helps us in that mission. We’re delighted to have you as a loyal customer for your third year! Kind regards, Molly Performance Direct

Posted 4 months ago

“Very good insurance company Very helpful and easy to contact”

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Posted 4 months ago

Hi Diane, Thank you for the wonderful 5-star review! We’re thrilled to hear that you found us helpful and easy to contact. Your satisfaction is our top priority, and we’re always here to assist you! Best Wishes, Jess Performance Direct.

Posted 4 months ago

“Easy, simple and hassle free, nice1.”

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Posted 4 months ago

Hi Graham, Thank you for the awesome 5-star review! We’re so glad to hear you found the process easy and hassle-free. Your feedback means a lot to us! Best Wishes, Jess Performance Direct.

Posted 4 months ago

“can't fault Performance Direct always manages to beat any other quotes at the moment glad I can rely on them”

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Posted 4 months ago

Hi George, Thank you for the amazing 5-star review! We're thrilled to hear that you can always rely on us to beat other quotes. Your trust and confidence in Performance Direct mean so much to us! Warm regards, Team Performance Direct

Posted 4 months ago

“Easy to work with very competitive prices”

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Posted 4 months ago

Hi there, Thank you for the fantastic 5-star review! We’re delighted to hear that you found us easy to work with and that our prices are competitive. Your satisfaction is our priority, and we’re always here to assist you! Best Wishes, Team Performance Direct

Posted 4 months ago

“All good thanks 👍 quick and easy to use .”

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Posted 4 months ago

Hi John, Thank you for your fantastic 5-star review! We're thrilled to hear everything is going well. Your feedback keeps us motivated, and we're always here to help when you need us! Best Wishes Jess Performance Direct

Posted 4 months ago

“Always searches and provides best price. Saves me alot of unnecessary time. Very quick and professional in all areas. Strongly recommend using this company for any insurance requirements you need.”

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Posted 4 months ago

Hi Veronica, Thank you for your wonderful 5-star review! We’re so glad to hear that our team has provided you with the best prices and saved you time. Your recommendation means the world to us, and we’re always here to assist with your insurance needs! Best Wishes Jess Performance Direct

Posted 4 months ago

“Excellent service”

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Posted 4 months ago

Hi David, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we appreciate your kind words! Best Wishes Jess Performance Direct

Posted 4 months ago

“Great app always kept in touch good prices . Excellent.”

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Posted 4 months ago

Hi Geoffrey, Thank you for your excellent 5-star review! We're so pleased to know that you found our app helpful and that our prices met your expectations. Your satisfaction is our priority, and we're here to keep providing you with the best service! Best Wishes Jess Performance Direct

Posted 4 months ago

“Great service, have been with them for 5 years now, brilliant customer service support”

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Posted 4 months ago

Hi Lynn, Thank you so much for your fantastic 5-star review! We're delighted to hear that you've enjoyed our service for the past 5 years and that our customer support team has consistently met your expectations. Your loyalty means a lot to us! Best Wishes Jess Performance Direct

Posted 4 months ago

“Great proactive service and advice. Looking for value for its clients. Refreshing”

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Posted 4 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to know that you appreciate our proactive service and advice. It’s our mission to offer great value to our clients, and your feedback is incredibly rewarding to hear. Best Wishes Jess Performance Direct.

Posted 4 months ago

“Always dealt with in a friendly manner, and good value for money, I have been using you for years, well worth a try THANKS”

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Posted 4 months ago

Hi Martin, Thank you so much for your amazing 5-star review! We're delighted to hear that you've been pleased with our friendly service and value for money over the years. Your continued support means a lot to us, and we appreciate you recommending us! Kind regards, Molly Performance Direct

Posted 4 months ago

“I found you to be very friendly, and helpful. Very happy with my renewal price.”

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Posted 4 months ago

Hi Kris, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our team friendly and helpful, and that you’re pleased with your renewal price. Your satisfaction means the world to us! Kind regards, Molly Performance Direct

Posted 4 months ago

“I’ve owned a modern classic for several years, and have mixed views on the mainstream insurers. This is my second year with Performance Direct, and have been very impressed with their premiums, level of cover, customer service, and general hassle-free attitude. Highly recommended.”

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Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re delighted to hear that your experience with Performance Direct has been positive, especially in terms of our premiums, coverage, and customer service. We truly appreciate your recommendation and look forward to continuing to serve you hassle-free in the future! Kind regards, Molly Performance Direct

Posted 4 months ago

“Excellent service easy set-up”

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Posted 4 months ago

Hi Valdis, Thank you for your excellent 5-star review! We're thrilled to hear that you found our service easy to set up. Your satisfaction is our priority, and we appreciate your feedback! Kind regards, Molly Performance Direct

Posted 4 months ago

Performance Direct is rated 4.6 based on 2,714 reviews