Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,587 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,587 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

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English

“quality and good price”

Helpful Report

Posted 1 month ago

Hi Roy, Thank you for your excellent 5-star review! We're thrilled to hear that you found our quality impressive and our prices competitive. Your feedback keeps us motivated to deliver the best for our customers! Kind regards, Molly Performance Direct

Posted 1 month ago

“Very good professional service at a good price, thank you”

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Posted 1 month ago

Hi Ashley, Thank you for your wonderful 5-star review! We're so pleased to hear that you experienced professional service at a great price. Your feedback means a lot to us and encourages our team to keep delivering excellence! Kind regards, Molly Performance Direct

Posted 1 month ago

“good price and very easy to navigate the site overall excellent”

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Posted 1 month ago

Hi David, Thank you for your excellent 5-star review! We're delighted to hear that you found our prices great and that navigating our site was a breeze. Your positive feedback inspires us to continue providing top-notch service! Warm regards, Molly Team Performance Direct

Posted 1 month ago

“Fast and easy to deal with, great communication.”

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Posted 1 month ago

Hi Mark, Thank you for your fantastic 5-star review! We're so glad to hear that you found our process fast and easy, and that our communication met your expectations. Your positive feedback inspires us to keep up the good work! Warm regards, Molly Performance Direct

Posted 1 month ago

“Quick, Easy and a very competitive price!”

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Posted 1 month ago

Hi Stephen, Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our service quick, easy, and competitively priced. Your kind words motivate us to continue providing the best experience for our customers! Best wishes, Team Performance Direct

Posted 1 month ago

“Very good price, and quick to post paperwork,etc. We'll done!”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our prices great and that we were quick in getting your paperwork to you. Your feedback truly makes our day and motivates us to keep delivering excellent service! Best wishes, Team Performance Direct

Posted 1 month ago

“Good service throughout”

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Posted 1 month ago

Hi there, Thank you so much for your excellent 5-star review! We're thrilled to hear that you experienced good service throughout your time with us. Your support means the world to us, and we're always here to assist whenever you need help! Warm wishes, Molly Team Performance Direct

Posted 1 month ago

“Good service”

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Posted 1 month ago

Hi Selvey, Thank you so much for your wonderful 5-star review! We're delighted to hear that you experienced good service with us. Your happiness is what drives us to keep improving, and we're here whenever you need assistance! Warm wishes, Molly Team Performance Direct

Posted 1 month ago

“Good service”

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Posted 1 month ago

Hi Kevin, Thank you for your amazing 5-star review! We're so pleased to hear that you had a good experience with our service. Your satisfaction is our motivation, and we're always here to help whenever you need us! Warm wishes, Molly Performance Direct

Posted 1 month ago

“I'm happy with Performance Direct; premiums are always a good deal, getting in touch by phone is never a problem, plus, the staff have always been polite and helpful”

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Posted 1 month ago

Hi Peter, Thank you for your fantastic 5-star review! We're thrilled to hear that you find our premiums competitive and our staff courteous and helpful. Your satisfaction is our priority, and we’re always here to assist you whenever you need. Kind regards, Molly Performance Direct

Posted 1 month ago

“Very efficient in their service direct n sure”

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Posted 1 month ago

Hi Peter, Thank you for your great 4-star review! We're glad to hear that you found our service to be efficient and direct. Your feedback is important to us, and we’re continually striving to improve. If there's anything we can do to earn that last star, please let us know! Warm regards, Molly Team Performance Direct

Posted 1 month ago

“Excellent service provided and love the App.”

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Posted 1 month ago

Hi, Thank you so much for your excellent 5-star review! We're delighted to hear that you love our app and found our service to be top-notch. Your support means everything to us, and we’re here to ensure you continue having a great experience! Warm regards, Molly Performance Direct

Posted 1 month ago

“fast and efficient would use again and recommend value for money”

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Posted 1 month ago

Hi, Thank you for your wonderful 5-star review! We're so pleased to hear that you found our service fast and efficient. Your recommendation means a lot to us, and we're delighted that you consider us great value for money. We're always here to help, and we look forward to serving you again! Warm regards, Molly Team Performance Direct

Posted 1 month ago

“Excellent app, quick and easy to insure at a great value”

Helpful Report

Posted 1 month ago

Hi, Thank you so much for your fantastic 5-star review, Robert! We're thrilled to hear that you found our app quick and easy to use while providing great value for your insurance needs. Your positive feedback means the world to us and motivates our team to keep delivering the best service possible. Warm regards, Molly Performance Direct

Posted 1 month ago

“Up until last week I was very happy with Performance Direct, however since I had my agreed valuation application knocked back my estimation has plummeted, unfortunately. I can't find a vehicle matching mine, advertised for even close to the valuation I asked for, I provided a lot of very solid proof but not interested. I'll stick with them until the end of this policy then I'll be finding someone else I'm afraid.”

Helpful Report

Posted 1 month ago

Hi, We are sorry to hear of your negative experience. We will be in contact with you shortly to discuss any complaint you may have in hope to resolve it. Kind regards, Jess Performance Direct

Posted 1 month ago

“Easy to insure my car at a good price”

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Posted 1 month ago

Hi, Thank you for your amazing 5-star review, Shirley! We're thrilled to hear that you found it easy to insure your car with us and that we offered you a great price. Your satisfaction is our top priority, and your positive feedback motivates us to keep delivering our best service. Warm regards, Team Performance Direct

Posted 1 month ago

“Good service”

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Posted 1 month ago

Hi, Thank you so much for your fantastic 5-star review! We're delighted to hear that you had a good experience with our service. Your kind words inspire us to keep up the great work! Best wishes, Team Performance Direct

Posted 1 month ago

“Very pleasant and informative person to who led me through the process. A query next day dealt with very quickly. Thank you”

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Posted 1 month ago

Hi, Thank you for your wonderful 4-star review! We’re delighted to hear that you found our team pleasant and informative, and that your query was handled quickly. Your feedback is much appreciated and helps us improve our service! Warm wishes, Team Performance Direct

Posted 1 month ago

“Excellent service and always reasonable on price , can't fault them so far happy to recommend”

Helpful Report

Posted 1 month ago

Hi, Thank you for the great 4-star review! We're so pleased to hear that you found our service excellent and reasonably priced. Your recommendation means a lot to us and we appreciate your support! Warm regards, Team Performance Direct

Posted 1 month ago

“Had a call from a young operative re car insurance I was driving and asked him to cal me in 3-4 minutes. To renew my policy Still waiting on him calling me !”

Helpful Report

Posted 1 month ago

Hi John, I’m really sorry to hear that you’ve been left waiting for a call back regarding your car insurance renewal. We understand how important timely communication is, and we apologize for this oversight. We can see the policy has since been renewed. Your experience is valuable to us, and we will work on ensuring our team is more responsive in the future. If you need immediate assistance, please feel free to reach out directly. Warm regards, Jess Team Performance Direct

Posted 1 month ago

Performance Direct is rated 4.5 based on 2,587 reviews