Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.53

4.5 Rating 2,503 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to renew, options offered. Very good price.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for the fantastic 5-star review! We're so glad to hear that you found it easy to renew and appreciated the options we offered. Your positive feedback about our pricing is truly appreciated! If you need any further assistance, we're always here to help. Warm regards, Kind regards Performance Direct

Posted 2 weeks ago

“A lovely young man helped me with my insurance queries.”

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Posted 3 weeks ago

Hi Diane, Thank you for the lovely 5-star review! We're delighted to hear that our team member Perry was able to assist you with your insurance queries. Your feedback is greatly appreciated and motivates us to keep providing excellent service. If you have any more questions, don’t hesitate to reach out! Warmest regards, Molly Team Performance Direct

Posted 3 weeks ago

“Having used Performance Direct the past 4 years , I find the quotes given are very comped and they are a good broker to deal with . I would recommend to others”

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Posted 3 weeks ago

Hi John, Thank you for the wonderful 5-star review! We’re thrilled to hear that you’ve had a positive experience with us over the past four years and appreciate your kind words about our quotes and service. Your recommendation means a lot to us! If you ever need anything in the future, just reach out. Best wishes, Molly Performance Direct

Posted 3 weeks ago

“Excellent performance.”

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Posted 3 weeks ago

Hi Ronald, Thank you for the fantastic 5-star review! We're so glad to hear that you experienced excellent performance with us. Your support truly inspires our team to keep striving for excellence. If there's anything else we can assist you with, just let us know! Best wishes, Molly Team Performance Direct

Posted 3 weeks ago

“Great service”

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Posted 3 weeks ago

Hi Robert, Thank you for the amazing 5-star review! We're delighted to hear that you enjoyed our service. Your feedback is incredibly motivating for our team, and we truly appreciate your support. If there’s anything you need in the future, feel free to reach out! Warm regards, Molly Team Performance Direct

Posted 3 weeks ago

“Excellent first class service”

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Posted 3 weeks ago

Hi Allen, Thank you for the amazing 5-star review! We’re thrilled to hear that you received first-class service from us. Your kind words are truly appreciated and motivate our team to keep delivering top-notch support. If you ever need anything further, don’t hesitate to get in touch! Warmest regards, Molly Team Performance Direct

Posted 3 weeks ago

“I was doing an online search for my bike insurance and Performance Direct came up. There site was very clear and easy to use to get my quote, which turned out to be very competitive.”

Helpful Report

Posted 3 weeks ago

Hi Christopher, Thank you for the fantastic 5-star review! We’re thrilled to hear that you found our website clear and easy to use while getting a competitive quote for your bike insurance. Your feedback is incredibly encouraging and drives us to keep offering great service. If you have any further questions or need assistance, feel free to get in touch! Warm regards, Molly Team Performance Direct

Posted 3 weeks ago

“Competitive and easy to use.”

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Posted 3 weeks ago

Hi Roy, Thank you for the outstanding 5-star review! We're thrilled to hear that you found our service competitive and easy to use. Your feedback truly motivates us to keep delivering the best experience possible. If you have any further questions or need assistance, feel free to reach out anytime! Kind regards, Molly Performance Direct

Posted 3 weeks ago

“Easy to deal with , no hassle, great service and prices👍”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for the fantastic 5-star review! We're so glad to hear that you found it easy to deal with us and appreciated our hassle-free service and pricing. Your support means a lot to us, and we can’t wait to assist you again in the future. If there's anything else we can help you with, just let us know! Best regards, Molly Performance Direct

Posted 3 weeks ago

“Easy to deal with , great prices, no hassle , thank you”

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Posted 3 weeks ago

Hi there, Thank you for the wonderful 5-star review! We're thrilled to hear that you found it easy to deal with us and appreciated our great prices. Your satisfaction is our top priority, and we look forward to serving you again. If you need anything else, please don’t hesitate to reach out! Best regards, Molly Performance Direct

Posted 3 weeks ago

“Easy to use website, competitive prices, thank you.”

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Posted 3 weeks ago

Hi Andrew, Thank you for your 4-star review! We're delighted to hear that you found our website easy to use and our prices competitive. Your satisfaction is important to us, and we’re always striving to provide the best experience. If you have any suggestions or need assistance, don’t hesitate to reach out! Best regards, Molly Performance Direct

Posted 3 weeks ago

“One can always do better.”

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Posted 3 weeks ago

Hi there, Thank you for your 4-star review! We genuinely appreciate your feedback and acknowledge that there's always room for improvement. Your insights are invaluable in helping us enhance our services. If there's anything specific you'd like to discuss or if you have any suggestions, please feel free to reach out. Best regards, Molly Performance Direct

Posted 3 weeks ago

“Always great to dealwith thanks”

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Posted 3 weeks ago

Hi Gethin, Thank you for your fantastic 5-star review! We truly appreciate your kind words and are glad to know that you're always happy dealing with us. Your support means a lot and motivates us to keep providing great service. If there's anything else you need, just let us know! Best regards, Molly Performance Direct

Posted 3 weeks ago

“The service is good but having trouble engaging to sort out ncb”

Helpful Report

Posted 3 weeks ago

Hi Jeremy, Thank you for your 4-star review! We're glad to hear that you’re satisfied with the service. We apologize for any inconvenience you're experiencing with your NCB. We're here to help and will do our best to resolve it as quickly as possible. If you have any further questions or concerns, please don't hesitate to reach out! Best regards, Molly Performance Direct

Posted 3 weeks ago

“Excellent call centre, my handler was very helpful and sorted my issues out straight away”

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Posted 3 weeks ago

Hi Glenn, Thank you for the amazing 5-star review! We're delighted to hear that you had such a positive experience with our call centre and that your handler was able to assist you promptly. Your feedback inspires us to continue providing top-notch service. If you need anything else, don't hesitate to reach out! Best regards, Molly Performance Direct

Posted 3 weeks ago

“Reasonable prices ,great customer service experience”

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Posted 3 weeks ago

Hi Ibrahim, Thank you for the wonderful 5-star review! We're thrilled to hear that you found our prices reasonable and received great customer service. Your satisfaction is our top priority, and your feedback motivates us to keep delivering the best experience possible. If you need anything in the future, don't hesitate to get in touch! Best regards, Molly Performance Direct

Posted 3 weeks ago

“Very good easy to set up Probably will use them for my morris minor too”

Helpful Report

Posted 1 month ago

Hi Wayne, Thank you for the fantastic 5-star review! We're so pleased to hear that you found our setup process easy and that you're considering us for your Morris Minor as well. Your support means a lot to us, and we're here for any of your future needs. Best regards, Molly Performance Direct

Posted 4 weeks ago

“Had to make 2 phone calls to get my policy sorted but otherwise very good”

Helpful Report

Posted 1 month ago

Hi Ian, Thank you for the great 4-star review! We're glad to hear you had a positive experience overall, even though it took a couple of calls to get everything sorted. Your feedback is valuable to us, and we'll work on making the process even smoother in the future. If you need anything else, feel free to reach out! Best regards, Molly Performance Direct

Posted 1 month ago

“Very competitive on price for my royal Enfield classic 350 they were prompt on sending through my details of cover nothing to complain about”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you for the fantastic 5-star review! We're thrilled to hear that you found our prices competitive and that the process was prompt for your Royal Enfield Classic 350. Your kind words encourage us to keep up the great work! If you ever need anything else, we're here to help. Best regards, Molly Performance Direct

Posted 1 month ago

“Excellent service thanks thank you once again Mr Charlie Devlin”

Helpful Report

Posted 1 month ago

Hi Charles, Thank you so much for the excellent 5-star review! We're delighted to hear that you had a great experience with our service. Your kind words truly mean a lot to us, and we appreciate your support. If you need anything else in the future, don’t hesitate to reach out! Best regards, Molly Performance Direct

Posted 1 month ago

Performance Direct is rated 4.5 based on 2,503 reviews