Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,587 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,587 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Value for money have renewed my insurance still as cheap as last year with a great deal on my buildings & content exactly what I needed highly recommend this company”

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Posted 3 weeks ago

Hi Paul, Thank you for your amazing 5-star review! We're so pleased to hear that you found great value in renewing your insurance with us and that you're happy with your buildings and content deal. Your recommendation means a lot to us and encourages our team to keep striving for excellence! Kind regards, Molly Performance Direct

Posted 2 weeks ago

“Very good value for a good service, efficient at setting up policies, effective and personable at dealing with claims.”

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Posted 3 weeks ago

Hi Anthony, Thank you for your amazing 5-star review! We're thrilled to hear that you find our service to be a great value and that our team provided efficient support in setting up policies and handling claims. Your feedback really encourages us to keep up the good work! Kind regards, Molly Performance Direct

Posted 2 weeks ago

“So far so good .prices for ur insurance is fine”

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Posted 3 weeks ago

Hi James, Thank you for your positive 4-star review! We're happy to hear that you're satisfied with our insurance prices. Your feedback is invaluable to us as we strive to provide the best value for our customers. Kind regards, Molly Performance Direct

Posted 2 weeks ago

“Easy access and helpful”

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Posted 3 weeks ago

Hi there, Thank you for your great 4-star review! We're thrilled to hear that you found our service easy to access and helpful. Your feedback encourages us to keep working hard to assist our customers in the best possible way. Kind regards, Molly Performance Direct

Posted 3 weeks ago

“Good service but broker fee is high compared to the actual insurance cost”

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Posted 3 weeks ago

Hi Tim, Thank you for your honest 3-star review! We're glad to hear that you found our service to be good. We understand that broker fees can be a concern, and we appreciate your feedback on this aspect. We're always looking for ways to enhance our offerings, so your comments are invaluable. Kind regards, Molly Performance Direct

Posted 3 weeks ago

“Personnel most helpful.”

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Posted 3 weeks ago

Hi, Thank you for your fantastic 5-star review! We're so pleased to know that you found our personnel to be most helpful. Your appreciation means a lot to us, and we’re here to assist you anytime you need! Kind regards, Molly Performance Direct

Posted 3 weeks ago

“Quick and easy. Information about what was and what was not covered was clear and concise”

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Posted 3 weeks ago

Hi Barbara, Thank you for your fantastic 5-star review! We're delighted to hear that you found the information clear and concise. Making things quick and easy for our customers is what we strive for, and your kind words really motivate us. Kind regards, Molly Performance Direct

Posted 3 weeks ago

“very easy to renew my insurance”

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Posted 3 weeks ago

Hi, Thank you for your wonderful 5-star review, Dave! We’re thrilled to hear that renewing your insurance was so easy for you. Your satisfaction is incredibly important to us, and we truly appreciate your feedback! Best wishes, Molly Performance Direct

Posted 3 weeks ago

“Don't have to do anything price is right for me just one email every year and it's all done.”

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Posted 4 weeks ago

Hi, t Thank you so much for your wonderful 5-star review! We're thrilled to hear that our service makes things easy and straightforward for you. Your feedback means a lot to us, and we're happy to provide you with the right price and hassle-free experience! Best Regards, Emily Performance Direct

Posted 3 weeks ago

“Very good pricing and when i needed to call them the lady on the phone couldn't have been more helpful”

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Posted 4 weeks ago

Hi, Thank you so much for your amazing 5-star review! We're so glad to hear that you found our pricing great and that our team was able to assist you so well. Your satisfaction is our top priority, and we truly appreciate your feedback! Warm wishes Emily Performance Direct

Posted 3 weeks ago

“I insured my Porsche after being recommended. Quick,efficient,easy and good value,nothing not to like!”

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Posted 4 weeks ago

Hi, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our service quick, efficient, easy, and great value for your Porsche insurance. Your satisfaction is our top priority, and we truly appreciate your recommendation! Warm regards, Emily Performance Direct

Posted 3 weeks ago

“Really good renewed again this year”

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Posted 4 weeks ago

Hi, Thank you for your fantastic 5-star review! We're delighted to hear that you chose to renew with us again this year. Your continued support means everything to us! Kind Regards, Emily Performance Direct

Posted 3 weeks ago

“Best value and quick quote”

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Posted 4 weeks ago

Hi Gareth, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our quotes quick and our value unmatched. Your feedback truly motivates us to continue providing excellent service! Kind regards, Molly Performance Direct

Posted 4 weeks ago

“Affordable, good basic cover. Options available but no pressure. Sensible cover for sensible people. Easy, quick, hassle free, quoted and covered on line in 10 minutes.”

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Posted 4 weeks ago

Hi Philip, Thank you for your excellent 5-star review! We're thrilled to hear that you found our cover affordable and hassle-free. It’s great to know that our easy online process made things quick for you. Your satisfaction is our top priority! Kind regards, Molly Performance Direct

Posted 4 weeks ago

“Very happy with Performance Direct service and prices”

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Posted 1 month ago

Hi David, Thank you for your wonderful 5-star review! We're so happy to hear that you are pleased with our service and prices. Your feedback means a lot to us, and we're always here to provide you with the best experience possible. Best wishes, Molly Performance Direct

Posted 1 month ago

“Very easy site to navigate with the best price by far.”

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Posted 1 month ago

Hi Alan, Thank you for your amazing 5-star review! We're delighted to hear you found our site easy to navigate and that you got the best price. Your satisfaction is our top priority, and we’re always here to help you find exactly what you need. Warm regards, Molly Performance Direct

Posted 1 month ago

“Very good and easy”

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Posted 1 month ago

Hi Wayne, Thank you for your fantastic 5-star review! We're so glad to hear that you found everything very good and easy. Your satisfaction is our priority, and we’re always here to make your experience seamless. Kind regards, Molly Performance Direct

Posted 1 month ago

“Very helpful and beat my last policy by over one hundred pounds.”

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Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that we were able to provide you with a better policy. Your feedback is greatly appreciated, and we're always here to help you find the best deals. Kind regards, Molly Performance Direct

Posted 1 month ago

“Excellent value and service everything hassle free”

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Posted 1 month ago

Hi, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our service hassle-free and full of value. Your satisfaction means a lot to us, and we're always here to help! Kind regards, Molly Performance Direct

Posted 1 month ago

“Very professional and for once an insurance company that actually looks after their existing customers which is not normally the case with most other companies.”

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Posted 1 month ago

Hi Stephen, Thank you so much for your incredible 5-star review! We’re delighted to hear that you feel valued as an existing customer. Providing exceptional service is what we strive for, and it’s wonderful to know we're making a difference. Warm regards, Molly Performance Direct

Posted 1 month ago

Performance Direct is rated 4.5 based on 2,587 reviews