Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,739 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service”

Helpful Report

Posted 7 years ago

Hi, thank you for your feedback. We are glad that you found our service excellent. If you need any further information, do not hesitate to contact us. Regards, Eros Bercaru Performance Direct

Posted 7 years ago

“Second year with this company very happy”

Helpful Report

Posted 7 years ago

Hi Sara Thank you for you 5 star feedback, we are happy to know that you are happy with continuing with us for another year. Continued business with us is highly appreciated. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“2nd year with no fuss apart from an price increase of about 15% which was rectified with a phonecall”

Helpful Report

Posted 7 years ago

Hi Phil Thank you for your 5 star feedback, we are pleased to know that you are happy going into the second year with us. Further business with us is highly appreciated. For any further assistance, please don't hesitate to let me know. Regards Connor Newman Performance Direct

Posted 7 years ago

“Everything was easy to continue cover even though the price had increased. Continued increases would not be considered without further quotes.”

Helpful Report

Posted 7 years ago

Hi Timothy Thank you for your 5 star feedback, we are happy to know that you found our renewal process easy and straight forward to complete. Further Business with us is highly appreciated. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“good service and east to talk to, no complaints.”

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Posted 7 years ago

Hi Beverley Thank you for your 5 star review, we are pleased to know that you was able to communicate with our operators easily and effectively. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“Great”

Helpful Report

Posted 7 years ago

Hi Jason Thank you for your 5 star feedback, we are happy to know that you find our services to be of such a high level. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“Easy process friendly helpful staff”

Helpful Report

Posted 7 years ago

Hi Sarah Thank you for your 5 star feedback, we are glad to know that our staff were helpful in making sure the process was as easy as it can be. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“automatic renewal, no price hike, spot on service with good communication. Well done.”

Helpful Report

Posted 7 years ago

Hi Trevor Thank you for your 5 star feedback, we are glad to know that our new automatic renewal system is perfect in providing our customers with the service they deserve. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

Hi Anthony Thank you for your excellent feedback, we are pleased that we were able to offer you an exceptional service. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“Excellent customer service nhew exactly what I needed”

Helpful Report

Posted 7 years ago

Thank you for the 5 star feedback, We are overpleased that customer service was able to offer you the experience you deserved. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“Excellent”

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Posted 7 years ago

Hi Thank you for your excellent feedback, we are happy that you are pleased with our services. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“Great no fuss service at very reasonable cost, well pleased”

Helpful Report

Posted 7 years ago

Hi Matthew Thank you for your 5 star feedback, Its great to know that we offer our customers a hassle free service at a very reasonable price. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“Nice company,no hassle 😄”

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Posted 7 years ago

Hi jason Thank you for your 5 star feedback, we are very pleased to know that we are able to offer a hassle free service to our customers. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“Good service”

Helpful Report

Posted 7 years ago

Hi Thank you for your 5 star feedback, we are overpleased to know that you find our service to be at a good level. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“excellent service very helpful with my questions that I was enquiring about”

Helpful Report

Posted 7 years ago

Hi Thank you for your 5 star feedback, we are happy to know that you find our services excellent and our staff helpful in answering all your questions. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“good service for all my cars”

Helpful Report

Posted 7 years ago

Hi Alan Thank you for your 5 star feedback, we are pleased to know that you find our service appropriate for all of your cars. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“Helpful and easy renewal or my car policy. Competive price.”

Helpful Report

Posted 7 years ago

Hi Stewart Thank you for the 5 star feedback, we are overpleased to know that our operator was helpful and fast in renewing your car policy and that we also offer a competitive price. Further business is highly appreciated. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“Amazing service,Richard was very helpful and professional I wish all offices where the same. Stephen Panter”

Helpful Report

Posted 7 years ago

Hi Stephen Thank you for your 5 star feedback, we are happy to know that Richard was able to provide you with the help you required effectively and professionally. Your postive comments will forwaded to Richard. For any further assistance, please don't hesitate to visit our website https://performancedirect.co.uk/ where we have various helpful pages. Regards Connor Newman Performance Direct

Posted 7 years ago

“Thank you”

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Posted 7 years ago

Hi Paul Thank you for your 5 star feedback, we are pleased to know that you are happy with the service we provided you. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

“Great people always helpful”

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Posted 7 years ago

Hi Abid Thank you for your 5 star feedback, we are happy to know that you find us to be always helpful. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 7 years ago

Performance Direct is rated 4.6 based on 2,739 reviews