Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.56

4.6 Rating 2,739 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

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English

“You was great last year and thankfully I never crashed...bonus for you hey!!! Ps I haven't renewed this year as you were too expensive soz”

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Posted 7 years ago

“I wrote to you five days ago asking for a quote as I am considering changing my car. Apart from an automated reply which stated that you would normally respond in 24hrs, I have heard nothing from you, John Grimshaw”

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Posted 7 years ago

“never had any trouble in arranging car insurance with performance direct,quick and polite”

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Posted 7 years ago

“Haven't had to claim yet but the service and price so far have been excellent thank you”

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Posted 7 years ago

“Thank you for all your help explaining everything to me and helping me through all my documents”

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Posted 7 years ago

“My car insurance renewal was far lower than comparison websites and was only a few % higher than last year. This shows they are working as brokers should to genuinely find you the best premiums rather than taking you to the cleaners and hoping you will not notice your premium has trebled for no good reason .”

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Posted 7 years ago

“Excellent service and this is the only insurance out of three car and one house insurance that has not increased its premium in three years. One honest insurer !!”

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Posted 7 years ago

“excellent service without the hassle that goes with over zealous selling. to the point questions and excellent simple communication.”

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Posted 7 years ago

“Renewal done very efficiently and very competitive”

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Posted 7 years ago

“Excellent friendly service and an overall pain free experience”

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Posted 7 years ago

“Does the job required could ne cheaper though”

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Posted 7 years ago

“Being at work all week , it was great to be able to insure at the weekend. The staff where very helpful and happy to discuss my cover over the phone ,leading to better cover & premium.”

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Posted 7 years ago

“Very competitive price. Very helpful on the phone. Very impressed!”

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Posted 7 years ago

“Used P/Direct for a few years now and I am very happy with the company and service they have provided.”

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Posted 7 years ago

“😘”

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Posted 7 years ago

“***** service great easy and knowledgable staff very helpful”

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Posted 7 years ago

“Very clear information and ubderstanding”

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Posted 7 years ago

“Very annoyed about adding a named driver to policy”

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Posted 7 years ago

“Always use you for you're exellent service”

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Posted 7 years ago

“We haven't had a claim but the administration side for reminders and information has been spot on. The breakdown side is amazing our motorhome broke down this morning and we were home within about three hours and the motorhome dropped off at our local garage. Brilliant”

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Posted 7 years ago

Performance Direct is rated 4.6 based on 2,739 reviews