Hi David
Thank you for the 5 star feedback, it's good to read that our staff were helpful.
For any further assistance, please don't hesitate to contact us.
Kind regards
Emma
Performance Direct
“Competitive car insurance with all the options. Easy to use website. Not needed to contact them yet for anything and this is my second year. Very happy with their service and will be considering them seriously when my other policies are due for renewal.”
Hi Adrian
Thank you for the great review, it's good to hear you're considering us for your other policies. When the time is right, don't hesitate to contact us, or visit our website where you will find a Live Chat facility with operators waiting to assist.
Kind regards
Emma
Performance Direct
“Didn't receive notification that my car insurance was expiring, or what the new premium was to be. The first I knew about you AUTOMATICALLY renewing my policy was when a large amount was taken from my bank account! I phoned to complain, and because I was one day into the new policy, was told I could cancel, but only if I was prepared to be charged an exorbitant sum. You had me over a barrel, but I promise you, I shall seek insurance elsewhere next year.”
Hi Gary
Thank you for sharing your feedback regarding your motorcycle insurance. It's good to know that you would recommend us.
For any further assistance, please don't hesitate to get in touch.
Kind regards
Emma
Performance Direct
“I wrote to you five days ago asking for a quote as I am considering changing my car. Apart from an automated reply which stated that you would normally respond in 24hrs, I have heard nothing from you,
John Grimshaw”
“My car insurance renewal was far lower than comparison websites and was only a few % higher than last year. This shows they are working as brokers should to genuinely find you the best premiums rather than taking you to the cleaners and hoping you will not notice your premium has trebled for no good reason .”
“Excellent service and this is the only insurance out of three car and one house insurance that has not increased its premium in three years. One honest insurer !!”
“Being at work all week , it was great to be able to insure at the weekend. The staff where very helpful and happy to discuss my cover over the phone ,leading to better cover & premium.”
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