Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.54

4.5 Rating 2,596 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,596 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Anonymous

Anonymous // 01/01/2019

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English

“They gave me a good price to insure my motorhome. I used the online service which was very good”

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Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found a great price to insure your motorhome and that our online service met your expectations. Your satisfaction is our priority, and your feedback is greatly appreciated. We look forward to serving you again soon! Best wishes, Jess Performance Direct

Posted 4 months ago

“Great service and competitive too!”

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Posted 4 months ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you experienced great service and found our prices competitive. Your feedback means the world to us, and it encourages us to keep delivering top-quality service. We can’t wait to assist you again in the future! Best wishes, Jess Performance Direct

Posted 4 months ago

“Competitive pricing and easily-accessible customer service team”

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Posted 4 months ago

Hi Brendan, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our pricing competitive and our customer service team easily accessible. Your feedback is invaluable to us, and it truly motivates us to keep providing top-notch service. We look forward to helping you again soon! Best wishes, Jess Performance Direct

Posted 4 months ago

“Very simple and hassle free insurance for my classic car. Also a very good price. Thank You.”

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Posted 4 months ago

Hi John, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our insurance for your classic car simple and hassle-free, and that you appreciated the great price. Your satisfaction is our goal, and your feedback inspires us to keep providing excellent service. We look forward to assisting you again in the future! Best wishes, Molly Performance Direct

Posted 4 months ago

“Your are the best 👌”

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Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to know you think we’re the best. Your support means a lot to us, and we’re always here to provide you with excellent service! Best wishes, Molly Performance Direct

Posted 4 months ago

“Professional and very reliable it literally just took minutes and my vehicle was covered.”

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Posted 4 months ago

Hi Artur, Thank you for your outstanding 5-star review! We're delighted to hear that you found our service professional and reliable, and that the process was so quick for you. Your feedback truly motivates us to keep delivering efficient solutions for our customers. We appreciate your trust in us and look forward to serving you again in the future! Best wishes, Molly Performance Direct

Posted 4 months ago

“Very good progress , all insurance details on app. Would recommend.”

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Posted 4 months ago

Hi Nicholas, Thank you for your excellent 5-star review! We're thrilled to hear that you found your progress seamless and enjoyed having all your insurance details conveniently on the app. Your recommendation means a lot to us, and we’re committed to continuing to provide you with top-notch service. We look forward to assisting you again! Best wishes, Molly Performance Direct

Posted 4 months ago

“very good service either by e mail or getting through to a real person and the renewal of my campevan insurance was easy”

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Posted 4 months ago

Hi Les, Thank you for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with both our email support and by connecting with a real person. It's great to know that renewing your campervan insurance was an easy process for you. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service! Best wishes, Molly Performance Direct

Posted 4 months ago

“Very good communications”

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Posted 4 months ago

Hi Gary, Thank you for your great 5-star review! We're thrilled to hear that you found our communications to be very good. Clear communication is key for us, and your satisfaction is what drives us to excel. We appreciate your feedback and look forward to continuing to assist you! Best wishes, Molly Performance Direct

Posted 4 months ago

“I just paid the renewal quote which was less than last year, so it was very easy.”

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Posted 4 months ago

Hi Alan, Thank you for your wonderful 5-star review! We're thrilled to hear that your renewal process was easy and that you saw a great quote. Your satisfaction is our priority, and we’re always here to provide seamless service. We truly appreciate your feedback and look forward to helping you again soon! Best wishes, Molly Performance Direct

Posted 4 months ago

“Very helpful when I had a accident, also helpful in finding me a new insurances company 👍”

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Posted 4 months ago

Hi Doreen, Thank you so much for your amazing 5-star review! We're thrilled to hear that our team was able to assist you after your accident and help you find a new insurance company. Your satisfaction is our top priority, and your kind words motivate us to keep providing excellent support. We're here for you anytime you need us! Best wishes, Molly Performance Direct

Posted 4 months ago

“Helpful staff who gave a good explanation of the cover available as well as exclusions. The premium was fairly reasonable premium but cancellation charges are punitive - fortunately, I haven't needed to cancel!”

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Posted 4 months ago

Hi Karen, Thank you for your kind 4-star review! We're glad to hear that our staff was helpful in explaining the coverage and exclusions. We strive to offer competitive premiums, but we understand your concerns about the cancellation charges. Your feedback is invaluable to us, and we appreciate you sharing your thoughts! We hope to assist you again in the future. Best wishes, Molly Performance Direct

Posted 4 months ago

“Very happy with your service thanks.”

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Posted 4 months ago

Hi Colin, Thank you for your wonderful 5-star review! We're delighted to hear that you're very happy with our service. Your satisfaction means the world to us, and we truly appreciate your feedback. We look forward to serving you again in the future! Best wishes, Molly Performance Direct

Posted 4 months ago

“excellent in every respect”

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Posted 4 months ago

Hi Jonathan, Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our services excellent in every respect. Your satisfaction is our top priority, and your kind words motivate us to keep delivering outstanding experiences. We truly appreciate your feedback and look forward to assisting you again soon! Best wishes, Molly Performance Direct

Posted 4 months ago

“It was very easy to give your details.And to get your insurance up and running.”

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Posted 4 months ago

Hi Kenneth, Thank you for your fantastic 5-star review! We’re so pleased to hear that you found it easy to provide your details and get your insurance set up. Making the process smooth and hassle-free for our customers is our top priority. We appreciate your feedback and look forward to assisting you again soon! Best wishes, Molly Performance Direct

Posted 4 months ago

“Very good overall. Made a few minor typos in the body of the policy but that was put right quickly. Friendly, helpful staff and not too long waits over the phone. Reasonable rates too, so would use again.”

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Posted 4 months ago

Hi Mitchell, Thank you for your kind 4-star review! We’re glad to hear that our team was friendly and helpful, and we appreciate your understanding regarding the minor typos – we always aim for accuracy and are happy to correct any issues promptly. It's great to know that our rates met your expectations, and we look forward to assisting you again in the future! Best wishes, Molly Performance Direct

Posted 4 months ago

“Easy to get quotes from”

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Posted 4 months ago

Hi David, Thank you for your great 4-star review! We’re delighted to hear that you found it easy to get quotes from us. Making the process simple and efficient for our customers is what we strive for. We truly appreciate your feedback and hope to serve you again in the future! Best wishes, Jess Performance Direct

Posted 4 months ago

“Very easy to get a quote and accept to purchase no messing about straight forward and easy.”

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Posted 4 months ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found the quote process straightforward and easy. Our goal is to make everything as simple as possible for our customers, and it’s great to know we hit the mark! We appreciate your feedback and look forward to assisting you again soon. Best wishes, Jess Performance Direct

Posted 4 months ago

“Renewal was easy to use on the App. Just wish other companies made life so simple. Performance Direct offered a great deal by changing insurance company. Most just keep rolling along. Also if you phone the rep is great and very helpful. Highly recommend”

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Posted 4 months ago

Hi Reginald, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our app easy to use and that our team was able to help you secure a great deal on your insurance. Your recommendation means the world to us, and we strive to make the process as seamless as possible. We look forward to serving you again in the future! Best wishes, Jess Performance Direct

Posted 4 months ago

“Exceptionally priced”

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Posted 4 months ago

Hi John, Thank you for your exceptional 5-star review! We're delighted to hear that you find our pricing to be exceptionally competitive. Your feedback is truly appreciated, and it drives us to continue delivering great service and value. We look forward to serving you again in the future! Best wishes, Jess Performance Direct

Posted 4 months ago

Performance Direct is rated 4.5 based on 2,596 reviews