“Gave a good price, a good service and explained everything clearly. The only slight criticism I have is that it was agreed that I would receive my documents by post as well as e mail and this hasn't happened.”
“Many emails. Many phone calls. Still haven’t received my contract. If I broke down. No number to call. They are quick to take your money. £34.75. And £21.20 first months money. It is too confusing to deal with these guys.”
“Generally good, but there have been seemingly repeat e-mails which is confusing.
No acknowledgment of the receipt of the agreed valuation and photos.”
“Had a great quote from this company, paid in full. When they eventually called me to check my details they then told me I would have to increase in mileage at a cost of £251! I explained I had 2 cars in the household and where previously my wife used my car, she wouldn't now.
They wouldn't listen and I was told if i didnt pay the extra they would cancel my insurance and then whenever i get insurance out for anything i would have to declare that i had insurance cancelled! So my other option were to pay or cancel it myself and be charged cancellation fees! Ridiculous...trapped! I cancelled, lost money but still a saving on what they wanted extra! Why let me take out and pay in full in the first place and the try to force me to make an extra payment of £251! maybe £50, I wouldn't of minded!
DO NOT TAKE CAR INSURANCE WITH THIS COMPANY!!!!!!”
“This is the first time I have dealt with Performance Direct, I found the advisor incredibly efficient, professional and polite, the process of buying the insurance policy from start to finish was swift and pain free, the website is easy to navigate and all the documents were emailed to me within seconds. Overall I was very impressed and I would recommend them.”
