“Keep renewing only because I don't get time to check whether the quote is the cheapest. never used for a claim. But have been told they are expensive.
Let's hope when o need them they will deliver”
Hello
Thank you for sharing your experience, I'm pleased you rate us 5 stars.
To offer some reassurance, we work closely with our dedicated claims handler to ensure that when a claim is made, our customers are at the forefront but if you require any further assistance, don't hesitate to let me know.
Kind regards
Emma
Performance Direct
Hello
Thank you for taking the time to share your experience with us.
For any further assistance please don't hesitate to contact us.
Kind regards
Emma
Performance Direct
Posted 7 years ago
Hello
Thank you for taking the time to share your feedback. If you require any further assistance please don't hesitate to get in touch.
Kind regards
Emma
Performance Direct
Hi Jeremy
Thank you for bringing this to our attention and apologies that you feel this way. If you would like any concern investigated, please don't hesitate to contact us.
Kind regards
Emma
Performance Direct
Hi Rodney
Thank you for your feedback.
To offer some reassurance, we work closely with our dedicated claims handler to ensure that when a claim is made, our customers are at the forefront but if you require any further assistance, please don't hesitate to let me know.
Kind regards
Emma
Performance Direct
Hi
Sorry to read that you are not satisfied with the level of service received.
Please let me know if you would like this matter investigated further.
Kind regards
Emma
Performance Direct
Hi Judy
Thank you for sharing your feedback, I am pleased your renewal was competitive and easy to understand.
For further assistance, don't hesitate to get in touch or alternatively please visit our webiste www.performancedirect.co.uk where we have plenty of helpful customer pages.
Kind regards
Emma
Performance Direct
“Phone contact excellent smooth, fast, trouble free, stress free communication after my wife’s Road accident. I highly recommend this company.
Thank you Performance”
Hello
Thank you for sharing your feedback with us, it's great to know you received the level of service that Performance Direct are proud to maintain.
For any further assistance, please don't hesitate to get in touch.
Kind regards
Emma
Performance Direct
Hello
Thank you for the 5 star review, I am pleased to read that you were offered a good price.
For any further assistance, please don't hesitate to get in touch.
Kind regards
Emma
Performance Direct
Hello
Thank you for the great feedback, your positive comment and recommendation is appreciated.
Hopefully we can be of assistance once again in the near future.
Kind regards
Emma
Performance Direct
“Easy to deal with and great price for my very treasured car. Thanks you. They don't sting you with a huge increase for staying with them just an acceptable nominal amount. Very fair it made shopping around this year not worth the hassle.”
Hello
Thank you for taking the time to review us, it's great to know you received the 5 star service Performance Direct aim to maintain.
For any further assistance please don't hesitate to get in touch or visit www.performancedirect.co.uk where you will find plenty of helpful pages in the Existing Customer menu.
Kind regards
Emma
Performance Direct
“I've been with performance direct no for a good few yrs now I carnt fault them always priced right done very quickly haven't had too claim but there is loads of ways to contact them great service”
“Since I 'found; Performance Direct I feel I have stepped back in time when customer service really mattered. I don't have to do any work, they do it all for me just like the old days when everyone had an insurance broker, except I now have one on line. They found a really good deal for me, 2 years running, did all the work and charged a very reasonable fee for doing it. I always feel I am being ripped off these days when it comes to renewing energy, broadband and insurance etc but NOT with Performance Direct. They contacted me well before my insurance was due with an excellent quote and once I accepted they called me back and everything was in place before I could say .....well......Performance Direct. Thank you guys..........wonderful,,,,,,,,,,10 out of 10....................would have no hesitation in recommending you to family and friends, in fact anyone”
Hi Barry
Thank you for sharing your feedback, it's great to know you would recommend us.
For any further assistance, please don't hesitate to get in touch.
Kind regards
Emma
Performance Direct
“Right hand doesn`t know what the left hand is doing. Charged twice, still waiting for refund for their mistake ! Also told I was on automatic RENEW , I have never been. I have insured through P. Direct for the last 4/5 years But after all the Mistakes this year, I will not be using them again. Where is my refund ????”
Hi Delia
Thank you for bringing this to our attention.
I am sorry to hear you are unhappy with the service that has been provided, I will look into the concerns you have raised.
In the meantime if there is anything else I can do to assist, please don't hesitate to let me know.
Regards
Emma
Performance Direct
