Login
Start Free Trial Are you a business? Click Here

Homeprotect Reviews

4.5 Rating 3,881 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,881 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

“good company”
Helpful Report
Posted 1 month ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
“Competitive price, easy renewal peocess”
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review, Amy! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
“Very easy good price”
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 1 month ago
“Easy to use website to get a quote and access to take out the policy. Cheaper prices compared to other companies for the same cover.”
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
“Excellent”
Helpful Report
Posted 1 month ago
That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 month ago
“Great service and easy to sort”
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
“Quick and easy to get a quote, tweak cover, and register/pay for a policy - and best of all, by far the cheapest. A quick review suggests great customer service too!”
Helpful Report
Posted 1 month ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
“Competitive prices and down year on year again.”
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
“IT DIDNT!!!! In Fact it P*ssed me off. The quote between go compare - and the actual website is the issue - I had a low figure - was transferred to your website - and had to go through the quote process ALLLLLLLL over again - ending up with a figure commensurate with the reason I left my former insurer. I was then told after much ado to contact customer support to spend even more time faffing about rediscussing the quote - I had as they say ran out of spoons. Seriously - streamline your process because going through a detailed quote process only to have to do it all again is a pain in the backside.”
Helpful Report
Posted 1 month ago
I’m sorry to hear about your experience. This is not the level of service we aim to provide. I have logged the formal feedback for you. The Homeprotect Team.
Posted 1 month ago
“Staff answered my questions very well.”
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
“Cost effective and user friendly company to purchase home insurance through.”
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
“Professional, helpful and friendly service. The lady who dealt with us was really very good, sorry don't have her name to hand but thank you for excellent service.”
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
“Very quick and easy in getting a new quote for home and buildings insurance. Homeprotect is excellent in that they take customers on where they have had a problem with their house, for example, subsidence in the past.”
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
“Easy to organise home insurance for our new property!”
Helpful Report
Posted 1 month ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
“Have just taken out a new policy with Homeprotect, hopefully we won’t have to contact them but the process and policy setting up was very easy. Here’s to a trouble free year 🤞”
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
“We were offered a contract from a previous supplier for our buildings and contents insurance which was so incredibly expensive so obviously we searched for another supplier and found HomeProtect who offered the same cover for considerably less. Their reviews were very good so we changed over to them. Thankyou. Hopefully will not need to make any claims for a very long time.”
Helpful Report
Posted 1 month ago
Your 5-star feedback made our day, Jennifer! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
“Service and price have always been excellent. Easy to contact with no long waits if you need to speak to someone.”
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
“The process to reinsure was easy, I compared prices and glad to see it had reduced and was not a typical inflated renewal.”
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
“Avery easy form to fill out in order to obtain a quote which itself was very reasonable. Downloading the policy documentation was straightforward and was easy to understand. The cover offered included many things other policies never mention and gives a good opportunity to ensure that you cover all your possessions. A policy for ordinary people to understand without gobbledy gook”
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
“good value”
Helpful Report
Posted 1 month ago
Your 5-star feedback made our day, Joseph! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Homeprotect is rated 4.5 based on 3,881 reviews