Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.42

4.4 Rating 3,053 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient. Seemed to offer all we needed for a good price”

Helpful Report

Posted 1 week ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 week ago

“I use home protection for a few houses. I find it good value and the communication is good. I fortunately haven't had to claim anything yet, so I can't comment on this area. It is easy to find policies online, however if you have more that one policy you have to look at each house individually. Previously you could see them all and this was more user friendly.”

Helpful Report

Posted 1 week ago

Thank you for the positive feedback, Helen! I have sent your comments to our team to look into how we can improve. Thank you, The Homeprotect Team.

Posted 1 week ago

“Renewal was easy and after going on a comparison site Home Protect was still rhe cheapest for all round protection.”

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Posted 1 week ago

We strive to offer cover that others can't, Arthur! Thank you, The Homeprotect Team.

Posted 1 week ago

“This is the third year we have a house insurance with homeprotect. Till now we are happy with the price and online fill in form which is easy too do. No complaints thus far. But luckily we didn't need to report any damage or break in. Overall all is good.”

Helpful Report

Posted 1 week ago

Your positive feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 week ago

“My renewal was effortless and I was fully informed of any changes. Communications are clear and precise.”

Helpful Report

Posted 1 week ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 week ago

“Salesman was excellent.”

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Posted 1 week ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 week ago

“Easy 2 do .and cheaper than last year ..fair price”

Helpful Report

Posted 1 week ago

That's what we like to hear, John! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 week ago

“Quick and easy set up of policy with everything explained well. Documents were timely and on point.”

Helpful Report

Posted 1 week ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 week ago

“Cheaper insurance this year which I was happy about not claimed since being with them but good to know I’m covered in any unfortunate event life throws at us”

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Posted 1 week ago

We’re delighted to see your 5-star review! It's wonderful to know that you like our coverage Thank you, The Homeprotect Team.

Posted 1 week ago

“Helped through my policy 4yeas ago ensuring I was covered for all my requirements ,also helpful with my annual renewal ,and suprisingly my price reduced on the second year and has been stable over the last 2 years So yes I would recommend Homeprotect.”

Helpful Report

Posted 2 weeks ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 week ago

“Clear, concise, easy to understand and good value for such comprehensive cover.”

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Posted 2 weeks ago

That's what we like to hear, Martyn! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 week ago

“Easy to set up policy would highly recommend”

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Posted 2 weeks ago

Thank you for the positive feedback, Steven! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“I found the help provided on the phone by the staff member very helpful…I had almost given up trying to access a quote by computer… the personal touch was excellent….”

Helpful Report

Posted 2 weeks ago

Thank you for the positive feedback Wilma! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“I recently searched for house insurance using online comparison websites, but I found them to be quite limited and not very helpful in meeting my specific needs. However, my experience with Homeprotect was completely different—they took the time to understand my requirements and provided a tailored insurance policy that suited me perfectly. The process was straightforward and easy to complete, with clear guidance every step of the way. I’m really pleased with the level of service I received and would highly recommend Homeprotect to anyone looking for reliable, personalised home insurance. **5/5 stars – Excellent service!**”

Helpful Report

Posted 2 weeks ago

We strive to offer cover that others can't, so it's great to see we could do that for you, Jackie! Thank you, The Homeprotect Team.

Posted 2 weeks ago

“If your requirements are a bit out of the ordinary then Homeprotect will most likely be a very good option for your home insurance requirements. The only slight complication is difference in rice for same insurance requirements depending on whether you go direct or via the various market comparison sites , so it's definitely worth shopping around.”

Helpful Report

Posted 2 weeks ago

Thank you for the feedback, David! We are always striving to find ways to improve. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“Really happy with the honest advice given to me when I called. Really helpful and that was the main reason to use them”

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Posted 2 weeks ago

We are always happy to help! Thank you for your feedback. The Homeprotect Team.

Posted 2 weeks ago

“Always provided competitive premiums and easy to use online.”

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Posted 2 weeks ago

That's what we like to hear, Richard! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 weeks ago

“Cannot fault this company”

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Posted 3 weeks ago

That's what we like to hear, Lorna! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 weeks ago

“I found them helpful and knowledgeable.”

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Posted 3 weeks ago

We are always happy to help! Thank you for your feedback. The Homeprotect Team.

Posted 2 weeks ago

“Although I've never made a claim from Homeprotect, and hope I never do, I have always found them reasonable and fair with excellent customer relations. Hence the 5 stars.”

Helpful Report

Posted 3 weeks ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 weeks ago

Homeprotect is rated 4.4 based on 3,053 reviews