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Homeprotect Reviews

4.4 Rating 3,240 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,240 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Have had no contact with Homeprotect, and will hopefully not be contacting them anytime soon, apart from renewing my policy. The renewal email arrived in good time and the increase in premium was reasonable. I had to contact them as I wanted to pay annually instead of paying by instalments. The Homeprotect customer services were very helpful and informed me that my credit card would be used on the day that my policy was due for renewal. Everything worked without any issues and I received notification that my policy had been renewed. Thanks for a hassle free renewal.
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Posted 1 week ago
Excellent so far!!
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Posted 1 week ago
Excellent customer service, ease of policy renewal together with reasonable premiums.
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Posted 1 week ago
Based on my efforts to get my house insurance with 2 other companies. ADRIAN Flux, premium paid then they cancelled due to a mistake with the underwriter. Towergate almost 2 weeks waiting for a quotation, underwriter blamed. Homeprotect was done with no issues, maybe little limited on cover but great for what I need.
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Posted 1 week ago
Really easy and straightforward to fully insure my new home today.
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Posted 2 weeks ago
Good renewal quote, have always been helpful and responsive when I’ve needed to get in touch. I’d recommend Home Protect based on my experience to date.
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Posted 2 weeks ago
Best price by a very long way, excellent customer service and efficient after-sales service.
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Posted 2 weeks ago
Excellent customer service and competitive prices
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Posted 2 weeks ago
I research the market thoroughly and discovered that Homeprotect offered the most comprehensive insurance at the most competitive price.
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Posted 2 weeks ago
Pricing confusing
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Posted 2 weeks ago
Have been with Home Protect for several years now. Tend to shop around whenever policies come up for renewal but Home Protect always come up as very competitive So far never needed to claim and hopefully never will but as underwritten by big names have peace of mind should I ever have to
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Posted 2 weeks ago
How refreshing to be referred to an insurance site that is so simple and straightforward to navigate. Not only one of the least expensive but so easy to choose the options that suit your needs and change those that don't. Caveat to say I have not made a claim with this company but I am reassured by the clear and openly accessible terms and conditions. Also, I chose this company because I need insurance for an empty property that is on the market and they are one of the few that could accommodate this...
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Posted 2 weeks ago
Very quick service and quickly informed me of what’s what, made me feel that they were the company for me.’
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Posted 2 weeks ago
Website was easy to use to get a quote for probate house insurance. I then spoke to customer advisor as I was interested in the extended cover. Both customer advisors I spoke with were very friendly and helpful, talking me through the different options prior to purchase.
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Posted 2 weeks ago
Always able to speak to someone. Good service that would be excellent if they had posted my requested documents as I don't have email/printer at home so still waiting following renewal on 3rd.
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Posted 2 weeks ago
Excellent value for money, smooth process of setting up a policy, clea and prompt confirmation.
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Posted 2 weeks ago
Very easy automatic renewal. Very fair price, no need to use price comparison sites.. Thanks
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Posted 2 weeks ago
Very happy with my insurance cover and price. Had to phone to clarify a couple of things, staff were polite and very helpful!
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Posted 2 weeks ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Easy to set up and competitive price. Haven't had to claim yet, but everything seems really easy and straightforward so far!
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Posted 2 weeks ago
We strive to offer cover that others can't, so it's great to see we could do that for you Sarah! Thank you, The Homeprotect Team.
Posted 2 weeks ago
Easy on line application , first time i have used them for holiday home insurance , then a follow up call with an operative ... All very straightforward and financially really good .
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Posted 2 weeks ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 2 weeks ago
Homeprotect is rated 4.4 based on 3,240 reviews