Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.48

4.5 Rating 3,900 Reviews

90 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.5

Based on 3,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Tell us how Homeprotect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Applied by phone , quite lengthy with all the legal stuff & t& c’s but polite & helpful.”

Helpful Report

Posted 1 week ago

Thank you for the positive feedback! We are working hard to improve the portal all the time. Thank you, The Homeprotect Team.

Posted 1 week ago

“Easy page to navigate. Policy delivered immediately which gave peace of mind. Got policy without having to set up app.”

Helpful Report

Posted 1 week ago

Thank you so much for your amazing review, Chris! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 week ago

“Only just taken out the policy but looking good so far, thanks.”

Helpful Report

Posted 2 weeks ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 week ago

“An easy to navigate on line form, very good telephone support and policy documents that were easy to understand. Well Done!”

Helpful Report

Posted 2 weeks ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 week ago

“I tried to set up online but eeded help. The chat customer servicewas really helpful and helped me understand. I was able to complete the online quote and set up the direct debit.”

Helpful Report

Posted 2 weeks ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 week ago

“Exceptional price and very easy to set up It’s very daunting doing this for the first time but it was easy enough Would definitely recommend”

Helpful Report

Posted 2 weeks ago

That's what we like to hear, Alex! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 week ago

“Simple to change and sort”

Helpful Report

Posted 2 weeks ago

Your 5-star feedback made our day, John! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“On first contact as a new customer I found the agent who replied was easy to talk to in order to find the cover that I needed. My queries were answered promptly and I was happy to accept the policy that was offered. The cost was reasonable. The Documents were emailed promptly. So far I am happy with the service and loo;k forward to working with Homeprotect.”

Helpful Report

Posted 2 weeks ago

We’re delighted to see your 5-star review, Purple! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“Very good take-on process with good communication and, above all, transparency and honesty, which is a rare commodity in this industry.”

Helpful Report

Posted 2 weeks ago

Your 5-star feedback made our day,Richard! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“Offers the level of cover we want without lots of repetitive questions.”

Helpful Report

Posted 2 weeks ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 2 weeks ago

“Great value for money.”

Helpful Report

Posted 2 weeks ago

That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.

Posted 2 weeks ago

“Absolutely fabulous company quick to send documents out and faultless”

Helpful Report

Posted 2 weeks ago

Thank you so much for your amazing review, Anthony! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 2 weeks ago

“Been with home protect for 3 years now always happy with the renewal price thank you”

Helpful Report

Posted 2 weeks ago

Your 5-star feedback made our day, Carrie! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“Was very simple to set up, straightforward advice and pricing.”

Helpful Report

Posted 2 weeks ago

Thank you for the positive feedback, MattP! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“Smooth renewal process, nothing to complain about”

Helpful Report

Posted 2 weeks ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“Very quick set up. Quality coverage. Thanks!”

Helpful Report

Posted 2 weeks ago

That's what we like to hear, Kealan! Thank you for your 5 Star review. The Homeprotect Team.

Posted 2 weeks ago

“I proceeded to purchase home insurance online from Homeprotect because it offer needed covers for my home and good price. It was easy to browse and find information, and purchasing the insurance from their website. So far so good.”

Helpful Report

Posted 2 weeks ago

That's what we like to hear, Andrzej! Thank you for your 5 Star review. The Homeprotect Team.

Posted 2 weeks ago

“Home Protect are the first insurance company that i've ever experienced that have actually reduced our annual renewal premium without having to barter. Seems like being loyal and being a fair customer is paying off!”

Helpful Report

Posted 2 weeks ago

That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.

Posted 2 weeks ago

“I have just got Homeprotect so I cannot give a true answer to this review. Hopefully I will never know how good or bad this company is , you only use this type of service when something goes feet up.”

Helpful Report

Posted 3 weeks ago

Thank you for the positive feedback! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Easy to arrange on line home insurance. Good cover at a very reasonable price.”

Helpful Report

Posted 3 weeks ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 weeks ago

Homeprotect is rated 4.5 based on 3,900 reviews