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Homeprotect Reviews

4.4 Rating 2,945 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 2,945 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Always had great service.
Helpful Report
Posted 1 week ago
Great to hear we could help you! Thank you for your feedback. The Homeprotect Team.
Posted 1 week ago
Very easy to buy, great service, highly recommend
Helpful Report
Posted 2 weeks ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 1 week ago
Went on line for a comparison quote very pleased with the price 400 pounds cheaper than I was quoted. Highly recomended
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Posted 2 weeks ago
We strive to offer cover that others can't, so it's great to see we could do that for you Janet! Thank you, The Homeprotect Team.
Posted 1 week ago
Very easy to get a quote. The best prices by far. Cost less than half my renewal with my existing company. Wonderful that I got to speak to someone on the phone before committing. Excellent service.
Helpful Report
Posted 2 weeks ago
We’re delighted to see your 5-star review Catherine! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 week ago
I found Homeprotect easy to deal with. Received e mail as promised once my Home Insurance was in place.
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Posted 2 weeks ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 week ago
I have been with you for many years as your service is excellent. You can actually talk to someone on the phone! I also had a claim several years ago and you settled so quickly. Would highly rec you!
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Posted 2 weeks ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Difficult to cancel and fees still payable if you no longer need the cover due to moving
Helpful Report
Posted 2 weeks ago
Sorry to read of your disappointment. I have raised this to our complaints team who will be in touch shortly. Thanks, The Homeprotect Team.
Posted 2 weeks ago
Cheaper than most but with the same cover. Easy to organise.
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Posted 2 weeks ago
That's what we like to hear Claire! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 weeks ago
This is excellent value for money. The staff were very helpful.
Helpful Report
Posted 3 weeks ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Best quote on Compare the Market. Very easy to sort out, cover all good..
Helpful Report
Posted 3 weeks ago
Thank you so much for your amazing review Sean! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 weeks ago
GOOD COVER, GOOD PRICE
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Posted 3 weeks ago
That's what we like to hear Ian! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 weeks ago
Easy process, pricing was right for the cover I needed and checkout was easy
Helpful Report
Posted 3 weeks ago
Your 5-star feedback made our day Sam! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Having the policy renewed was a smooth process and it was at a fare price. In that respect I would recommend Homeprotect. I haven't had to make a claim as yet, so can't comment on that aspect as yet.
Helpful Report
Posted 3 weeks ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 2 weeks ago
Every thing was very clear and logical. I was able to record all required information speedily and without difficulty. The final item was obviously the premium which I found, in the current climate , to be acceptable.
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Posted 3 weeks ago
Thank you for the positive feedback Meyer! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 weeks ago
QUICK TO RESPOND. COMPETITIVE ON PRICE. NICE VTO DEAL WITH.
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Posted 3 weeks ago
Thank you so much for your amazing review! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 3 weeks ago
The customer service when setting up my policy was very thorough and helpful as I run a business from home. Price is incredibly good value as well.
Helpful Report
Posted 3 weeks ago
Your 5-star feedback made our day Rebecca! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 3 weeks ago
I renewed with Homeprotect this year. Was so pleased with the price, it was much better than I expected, and a lot lower than quotes given on comparison sites. I haven't had to use any services yet, but am happy with ease of use of online site.
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Posted 3 weeks ago
Thank you so much for your amazing review Paula! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 3 weeks ago
Very helpful on the phone with a query I had. Hoping that the good service continues!
Helpful Report
Posted 3 weeks ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 3 weeks ago
Happy with renewal quotation.
Helpful Report
Posted 3 weeks ago
Thank you for the positive feedback! The Homeprotect Team.
Posted 3 weeks ago
Excellent service. Very competitive price for excellent cover, half the price of our renewal quote from another company. Staff extremely helpful and friendly. Would definitely recommend.
Helpful Report
Posted 3 weeks ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 3 weeks ago
Homeprotect is rated 4.4 based on 2,945 reviews