Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.41

4.4 Rating 2,945 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thorough and easy to understand.”

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Posted 3 weeks ago

Thank you for the positive feedback Rayna! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Easy to apply and a competitive price”

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Posted 3 weeks ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Features offered fully met my needs, the price is very competitive and the service efficient.”

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Posted 3 weeks ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 3 weeks ago

“Unless you make a claim very little to mention but renewal quote similar to search engine quotes for similar coverage.”

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Posted 3 weeks ago

Thank you for the positive feedback! The Homeprotect Team.

Posted 3 weeks ago

“Found Homeprotect on go compare easy to sort I thought so I rang when I had a query an extremely nice man I think his name David helped me through problem and asked if there was anything else I needed which I didn’t as he resolved them . Hence I’m now a customer.”

Helpful Report

Posted 3 weeks ago

We’re delighted to see your 5-star review Linda! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“They provided the best quote on Compare the Market and there were no additional costs when I reviewed my quote on their website. The transaction went through quickly and efficiently so I am happy to recommend homeprotect.”

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Posted 3 weeks ago

Thank you so much for your amazing review Clive! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 3 weeks ago

“We were looking for insurance for our new home having exchanged on our sale. We are buying a renovation and it was incredibly hard to find insurance. Home Protect solved all our problems. 100% recommend.”

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Posted 3 weeks ago

Your 5-star feedback made our day Sue! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“I have always had a very good level of customer service from Homeprotect. They are one of the view insurers that could provide comprehensive cover for us as we also run a business from home. They are also competitive on price.”

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Posted 3 weeks ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Assistance from customer service on 2 occasions while obtaining my online quote for my late Mother's property was excellent”

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Posted 3 weeks ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Good to find someone for second home insurance. Straightforward to get an online quote. Then I needed to ring up to check things and arrange cover. Saved £70 over another quote.”

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Posted 3 weeks ago

We strive to offer cover that others can't, so it's great to see we could do that for you Pat! Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Good 5 star all round service,”

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Posted 3 weeks ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 weeks ago

“Reasonable price Initial questions very straightforward and clear, without jargon. The process was surprisingly easy to navigate.”

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Posted 4 weeks ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“So far so good. Renewal process on time and easy to renew. General communication/administration is good. Big suprise on this year's premium as I benefitted from a premium discount as it had been offered to new customers- refreshingly good news!”

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Posted 4 weeks ago

Thank you for the positive feedback, Peter! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 4 weeks ago

“Great price and features. Very good value”

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Posted 4 weeks ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 4 weeks ago

“Easy to setup policy and no hidden extras”

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Posted 1 month ago

Thank you for your review, Mr. Randall. If you have any query or suggestions, please contact our customer service. Thanks, The Homeprotect Team. Please contact us from here: https://www.homeprotect.co.uk/contact-us

Posted 4 weeks ago

“Just brilliant really liked the way they set out and explain and offered the various add ons.”

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Posted 1 month ago

Your 5-star feedback made our day Andy! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Great experience. Very helpful customer service.”

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Posted 1 month ago

We are always happy to help, Laura! Thank you for your feedback. The Homeprotect Team.

Posted 1 month ago

“Very impressed with the service. I asked for a hard copy & was told immediately this was no problem - I received the hard copy a couple of days later. Well done HOMEPROTECT 👍🏻”

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Posted 1 month ago

Your 5-star feedback made our day, Patrick! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Really prompt service in February storm damage claim. Due to falling tiles above our front door, a neighbour got help quickly. We actually cancelled claim but continue to be with you”

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Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“Didn't have to make a claim during my contract, but set up was easy and reasonably priced considering the flood risk in our area”

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Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

Homeprotect is rated 4.4 based on 2,945 reviews