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Homeprotect Reviews

4.5 Rating 3,617 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,617 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Really good and reliant
Helpful Report
Posted 2 weeks ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Easy to understand and a good offer for a repeat renewal …. Thank you Mr Eastham !
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Posted 3 weeks ago
Thank you so much for your amazing review, Andrew! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 3 weeks ago
It was great to be able to speak to an advisor, who was very informative and efficient. The price was good. I have already recommended to a friend
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Posted 3 weeks ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 3 weeks ago
Easy online completion. Used the chat facility too which was very helpful.
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Posted 3 weeks ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 3 weeks ago
Although only just taken out a policy, so far very happy with the service, price and ease in which I obtained a quote and receivied policy info.
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Posted 3 weeks ago
We’re delighted to see your 5-star review, Sue! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 3 weeks ago
We were very happy with the service from the advisor who went through our application. She was very professional and helped solve all of our concerns made sure we had the best cover for our property. Absolutely first class. Many thanks Neil & Loraine
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Posted 3 weeks ago
Thank you so much for your amazing review, Mr Claughton! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 3 weeks ago
Competitive pricing. Good to have online chat available to ask questions and then be able to print transcript to go put with policy.
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Posted 3 weeks ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 3 weeks ago
New customer today. Sought quote yesterday and mulled it over then went for it. Yesterday’s quote agent was thorough and helpful, even super patient while I described what ai felt was a slightly unusual situation in my instance, when defining vacant, unoccupied or otherwise. It all made sense a the buildings cover is all safely in place after our Mam’s passing. Thanks AXA HomeProtect.
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Posted 4 weeks ago
We’re delighted to see your 5-star review, Mr S! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 4 weeks ago
So far so good, sign up process was easy enough
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Posted 1 month ago
Your 5-star feedback made our day, Lola! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 4 weeks ago
Comprehensive cover at a competitive price. Recommended.
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Posted 1 month ago
That's what we like to hear, Stephen! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 month ago
Easy to use website and good price. Very Happy
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Posted 1 month ago
That's what we like to hear, Bob! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Good service and efficient, not the usual hale you have with waiting for hours to speak to someone on the phone.
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Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Pricing was competitive and the insurance covers exactly what I was looking for.
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Posted 1 month ago
That's what we like to hear, Annemarie ! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Quick easy and a fantastic price with everything going up in price it was on par with last year's price with another company, whereas they were 100 pounds more expensive. 🤔
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Posted 1 month ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
New customer . I found things straightforward and easy to deal with and the price quote competitive . I would not hesitate in recommending Homeprotect.
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Posted 1 month ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Very quick and easy service
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Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Competative pricing, good value, friendly staff. I hope I don't have to make a claim, but if I ever do that will be the important bit. So far so good !
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Posted 1 month ago
We’re delighted to see your 5-star review, Stephen! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Good communication....good price!
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Posted 1 month ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
Easy to navigate and apply offering exactly what I needed
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Posted 1 month ago
Your 5-star feedback made our day, Terry! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Fairly easy system to navigate if you’re confident dealing online. Quote was competitive.
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Posted 1 month ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
Homeprotect is rated 4.5 based on 3,617 reviews