Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.43

4.4 Rating 3,152 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,152 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price ok, dull but fine 😏”

Helpful Report

Posted 3 weeks ago

Thank you for the feedback, Toby! The Homeprotect Team.

Posted 2 weeks ago

“I recently arranged home insurance through HomeProtect for my father's property while it was unoccupied, and I was really pleased with the service. Finding reasonably priced cover for an empty home can be tricky, but HomeProtect offered a clear and competitive policy that suited our needs. The process was straightforward, and their team were helpful in answering questions and guiding me through the options available. It gave us peace of mind knowing the property was properly protected during this period. Overall, a reliable and professional service I’d happily recommend.”

Helpful Report

Posted 3 weeks ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“Piece of mind being an AXA company, understood bespoke needs and competitive quote.”

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Posted 3 weeks ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 2 weeks ago

“Excellent service”

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Posted 3 weeks ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 weeks ago

“Never had to make a claim but seemsike a good reliable company to deal with.”

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Posted 3 weeks ago

Thank you so much for your amazing review Jim! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 3 weeks ago

“Easy to sign up, competitive price. New and no claim as yet so I cannot give any review on service in such a case.”

Helpful Report

Posted 3 weeks ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Hassle free set up, regular updates and value for money A⭐️⭐️⭐️⭐️⭐️”

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Posted 3 weeks ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Very detailed explanation of what I was getting for my money. Everything I wanted to upgrade was facilitated with the word NO never being used-well done”

Helpful Report

Posted 3 weeks ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“So far, so good...”

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Posted 3 weeks ago

Thank you for your review, Nni. The Homeprotect Team.

Posted 3 weeks ago

“Impressed by level of insurance cost and ease of application”

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Posted 3 weeks ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 weeks ago

“All good, not claimed yet but price is reasonable and service good. 👍”

Helpful Report

Posted 3 weeks ago

Thank you for the positive feedback,! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Renewed house and contents insurance with homeprotect. Simple to change from my old provider and having been with them before I know they provide a good service when needed.”

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Posted 3 weeks ago

We’re delighted to see your 5-star review, Juan! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Easy to complete on line even for me.”

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Posted 3 weeks ago

That's what we like to hear, Cathy! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 weeks ago

“Relatively easy and quick to renew”

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Posted 3 weeks ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 weeks ago

“This company has been so easy to deal with, l had changed banks so my payment didn’t go through as expected, they made no drama of it just took the new details put the payment through and that’s that for another year. Got to speak to a human being in the uk who was well spoken and easy to understand a rare find these days.”

Helpful Report

Posted 3 weeks ago

We are always happy to help! Thank you for your feedback. The Homeprotect Team.

Posted 3 weeks ago

“Overall - Quick, efficient and easy to complete. a Understood the policy detail and better value for money vs my previous insurer that id been with for years.”

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Posted 4 weeks ago

Thank you for the positive feedback, Mr Morrison! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“I am reassured that my 2nd Home , which is much loved is protected , and well Insured.”

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Posted 4 weeks ago

Thank you so much for your amazing review! We're thrilled to hear that you have insured your second home with us. The Homeprotect Team.

Posted 3 weeks ago

“My fab customer service person Emmanuel was so patient and helpful, and really went above and beyond to explain everything in my quote.”

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Posted 4 weeks ago

Your 5-star feedback made our day, Maddi! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“I found the ease of arranging a policy extremely good. The price for the cover I needed was excellent very competitive. Providing the prices are this good next year I will have no hesitation on taking out another policy with you. Graham Perrott.”

Helpful Report

Posted 4 weeks ago

Thank you for the positive feedback, Graham! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Easy purchase process. Detailed cover.”

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Posted 4 weeks ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 weeks ago

Homeprotect is rated 4.4 based on 3,152 reviews