Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.44

4.4 Rating 3,347 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I contacted HomeProtect informing them that I needed to make a claim they replied very quickly and made the whole procedure very easy and understandable . Never have I claimed before and their correspondence and very polite staff was just top quality . Put your mind at rest and get insured with HomeProtect you won’t be disappointed and you can relax knowing you’ve got the best insurance you can get . They’re 100% perfection .”

Helpful Report

Posted 4 years ago

Sorry to hear you had to make a claim Karen! We're thrilled we were able to make your experience hassle-free! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 4 years ago

“Homeprotect has covered home insurance for us with our holiday home for the past 10 years, and done so very well indeed. When disaster struck during Storm Arwen in 2021, they stepped in magnificently to help us out with the expenses incurred, which greatly helped with the trauma we experienced at the time! All in all dealing with Homrprotect has been a truly positive experience.”

Helpful Report

Posted 2 days ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 day ago

“Home insurance was a competitive price”

Helpful Report

Posted 2 days ago

That's what we like to hear, William! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 day ago

“Everything was easy to set up with Home protect”

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Posted 4 days ago

That's what we like to hear, Gordon! Thank you for your 5 star review. The Homeprotect Team.

Posted 2 days ago

“Premiums seem reasonable upon sign up , policy seems to offer comprehensive coverage. Very happy with the offering, and hoping of course I meet have to use it!”

Helpful Report

Posted 6 days ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 5 days ago

“Reasonable prices and good cover”

Helpful Report

Posted 6 days ago

We strive to offer cover that others can't, so it's great to see we could do that for you, Paulio! Thank you, The Homeprotect Team.

Posted 6 days ago

“I have found it difficult to get a suitable insurance in the past. This would appear to be the way forward.”

Helpful Report

Posted 1 week ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 6 days ago

“Excellent, straight forward form to complete for instant insurance cover on my unoccupied property. Thank you”

Helpful Report

Posted 1 week ago

We strive to offer cover that others can't, so it's great to see we could do that for you Julie! Thank you, The Homeprotect Team.

Posted 1 week ago

“Very easy process, extremely helpful staff. Would recommend.”

Helpful Report

Posted 1 week ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 1 week ago

“Had to the choice to get cheaper insurance but I have been with homeprotect before , after phoning which was helpful and dealt with professionally, mark helped me through the process of the insurance required , made the whole procedure easy .”

Helpful Report

Posted 1 week ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 week ago

“Very satisfied with the excellent service that was provided by your staff when I obtained insurance for my brother in law unoccupied property”

Helpful Report

Posted 1 week ago

Thank you so much for your amazing review, Jim! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 week ago

“Decent price - was able to find a competitive quote on my unoccupied property very quickly. Very happy with the service.”

Helpful Report

Posted 1 week ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 week ago

“Very pleased with price and it was very easy to get the quote. I had a few questions using the Chat facility before making my final decision. That was very information and put my mind at rest that I was choosing the right insurance for my needs”

Helpful Report

Posted 1 week ago

That's what we like to hear Barbara! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 week ago

“Homeprotect 's price was the cheapest we found. Dealing with them was very simple and straightforward. WE are very happy to recommend them.”

Helpful Report

Posted 1 week ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 week ago

“Abdul was brilliant. Sorted out insurance in no time. He was kind and patient. Thank you”

Helpful Report

Posted 1 week ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 week ago

“Easy to use - quote simple”

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Posted 1 week ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 1 week ago

“Excellent service and clear instructions and competitive quote when it came to renewing my insurance on my home”

Helpful Report

Posted 1 week ago

Your 4-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 week ago

“Competitive insurance rates”

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Posted 2 weeks ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 1 week ago

“Quick and efficient”

Helpful Report

Posted 2 weeks ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 week ago

“Straight forward to take a policy which I needed to complete on my home. One of the cheapest deals around!”

Helpful Report

Posted 2 weeks ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 week ago

“I found Homeprotect online when I needed an urgent survey and they delivered! Within 2 days the survey was completed and a few days later I received an in-depth report. Customer services were very accommodating when I telephoned. Overall very happy with the service and would recommend.”

Helpful Report

Posted 2 weeks ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 week ago

Homeprotect is rated 4.4 based on 3,347 reviews