Login
Start Free Trial Are you a business? Click Here

Homeprotect Reviews

4.5 Rating 3,631 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,631 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

When I contacted HomeProtect informing them that I needed to make a claim they replied very quickly and made the whole procedure very easy and understandable . Never have I claimed before and their correspondence and very polite staff was just top quality . Put your mind at rest and get insured with HomeProtect you won’t be disappointed and you can relax knowing you’ve got the best insurance you can get . They’re 100% perfection .
Homeprotect 5 star review on 21st December 2021
Helpful Report
Posted 4 years ago
Sorry to hear you had to make a claim Karen! We're thrilled we were able to make your experience hassle-free! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 4 years ago
Happy Clear and good comparator to last year
Helpful Report
Posted 11 hours ago
Thank you so much for your amazing review, Richard! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 7 hours ago
Good renewal service with reasonable pricing
Helpful Report
Posted 1 day ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 8 hours ago
We had issues with our quote online and needed to call the costumer service team. The call was very pleasant and the person dealing with my issue was very helpful and friendly. Since it's our first time taking buildings insurance ever, the lady was very patient and answered all of ours questions.
Helpful Report
Posted 2 days ago
We’re delighted to see your 5-star review, SGriffs! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 day ago
We arranged buildings insurance through HomeProtect for our new property and found the process to be both straightforward and efficient. Despite several complex considerations, including flood risk, they were able to provide comprehensive cover at a competitive premium. Communication throughout was clear, timely, and professional, and we particularly appreciated the flexibility of the coverage options available. Overall, our experience was highly satisfactory, and we would certainly consider using HomeProtect again in the future
Helpful Report
Posted 2 days ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 day ago
Great service i have difficulltay hearing and your collegue was so patient
Helpful Report
Posted 2 days ago
We’re delighted to see your 5-star review, George! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 day ago
Nice easy setup. Good price.
Helpful Report
Posted 2 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
Easy to find out all the relevant information about what is covered (or not) and additional excesses.
Helpful Report
Posted 3 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
Very easy renewal and clear documentation! Competitive as well.
Helpful Report
Posted 4 days ago
We’re delighted to see your 5-star review, Charlotte! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
It was very easy to set up this insurance policy, everything was clear and easy to find
Helpful Report
Posted 4 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
This years quote was actually cheaper than last year which was quite refreshing
Helpful Report
Posted 5 days ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Posted 2 days ago
Very easy website to navigate. I was pleased with the price I paid and the cover received.
Helpful Report
Posted 5 days ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 days ago
Easy to change and helpful to decide coverage
Helpful Report
Posted 5 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
Really pleased with ease of application and prods available.
Helpful Report
Posted 5 days ago
Thank you so much for your amazing review, Mandy! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Posted 2 days ago
Great insurance company, very friendly and competent on the phone.
Helpful Report
Posted 5 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
So fast simple and easy to set up. Saved me a small fortune, which I had transferred to Homeprotect years ago. Even my friends are changing to homeprotect so Don’t let me down. Keep up the good work.
Helpful Report
Posted 6 days ago
Your 5-star feedback made our day, Frank! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 days ago
Competitive premium, easy to renew.
Helpful Report
Posted 6 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 6 days ago
Very easy to renew my policy, a helpful online chat answered my queries. Second year of choosing Home protect. Great friendly service
Helpful Report
Posted 6 days ago
We’re delighted to see your 5-star review, Gilly! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 6 days ago
Customer service a genuine cut about the others, such helpful advisors and clear policy documents
Helpful Report
Posted 1 week ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 week ago
Its was great to discuss our requirements with someone that fully understood them and did not pressurise us in any way. The final quote was very acceptable and we purchased the cover their and then. I would recommend Homeprotect to all.
Helpful Report
Posted 1 week ago
Your 5-star feedback made our day, Steve! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 week ago
Excellent service on line
Helpful Report
Posted 1 week ago
Thank you for the positive feedback, Jasbinder! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 week ago
Homeprotect is rated 4.5 based on 3,631 reviews