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Homeprotect Reviews

4.5 Rating 3,806 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,806 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

When I contacted HomeProtect informing them that I needed to make a claim they replied very quickly and made the whole procedure very easy and understandable . Never have I claimed before and their correspondence and very polite staff was just top quality . Put your mind at rest and get insured with HomeProtect you won’t be disappointed and you can relax knowing you’ve got the best insurance you can get . They’re 100% perfection .
Homeprotect 5 star review on 21st December 2021
Helpful Report
Posted 4 years ago
Sorry to hear you had to make a claim Karen! We're thrilled we were able to make your experience hassle-free! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 4 years ago
Customer service has always been great, especially when we've needed to nake amendments. Price is competitive- recommended for listed buildings.
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Posted 14 hours ago
I've been using Homeprotect now for a couple of years. I've (luckily!) not had to make any kind of claim, but they were super helpful in finding me the right policy for my home business.
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Posted 2 days ago
great, easy to use, good customer service.
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Posted 2 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
Efficient service in updating customers and renewing policies
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Posted 2 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
Always have clear communication, easy to get hold of if needed and auto renewing my cover with them was a breeze!
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Posted 2 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
good company
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Posted 2 days ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 days ago
Competitive price, easy renewal peocess
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Posted 3 days ago
Thank you so much for your amazing review, Amy! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 2 days ago
Very easy good price
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Posted 3 days ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 3 days ago
Easy to use website to get a quote and access to take out the policy. Cheaper prices compared to other companies for the same cover.
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Posted 3 days ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 3 days ago
Excellent
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Posted 4 days ago
That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.
Posted 3 days ago
Great service and easy to sort
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Posted 4 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 3 days ago
Quick and easy to get a quote, tweak cover, and register/pay for a policy - and best of all, by far the cheapest. A quick review suggests great customer service too!
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Posted 5 days ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 4 days ago
Competitive prices and down year on year again.
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Posted 5 days ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 4 days ago
IT DIDNT!!!! In Fact it P*ssed me off. The quote between go compare - and the actual website is the issue - I had a low figure - was transferred to your website - and had to go through the quote process ALLLLLLLL over again - ending up with a figure commensurate with the reason I left my former insurer. I was then told after much ado to contact customer support to spend even more time faffing about rediscussing the quote - I had as they say ran out of spoons. Seriously - streamline your process because going through a detailed quote process only to have to do it all again is a pain in the backside.
Helpful Report
Posted 5 days ago
I’m sorry to hear about your experience. This is not the level of service we aim to provide. I have logged the formal feedback for you. The Homeprotect Team.
Posted 4 days ago
Staff answered my questions very well.
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Posted 6 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 4 days ago
Cost effective and user friendly company to purchase home insurance through.
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Posted 1 week ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 4 days ago
Professional, helpful and friendly service. The lady who dealt with us was really very good, sorry don't have her name to hand but thank you for excellent service.
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Posted 1 week ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 4 days ago
Very quick and easy in getting a new quote for home and buildings insurance. Homeprotect is excellent in that they take customers on where they have had a problem with their house, for example, subsidence in the past.
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Posted 1 week ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 4 days ago
Easy to organise home insurance for our new property!
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Posted 1 week ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 4 days ago
Have just taken out a new policy with Homeprotect, hopefully we won’t have to contact them but the process and policy setting up was very easy. Here’s to a trouble free year 🤞
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Posted 1 week ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 week ago
Homeprotect is rated 4.5 based on 3,806 reviews