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Homeprotect Reviews

4.4 Rating 3,237 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,237 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

When I contacted HomeProtect informing them that I needed to make a claim they replied very quickly and made the whole procedure very easy and understandable . Never have I claimed before and their correspondence and very polite staff was just top quality . Put your mind at rest and get insured with HomeProtect you won’t be disappointed and you can relax knowing you’ve got the best insurance you can get . They’re 100% perfection .
Homeprotect 5 star review on 21st December 2021
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Posted 3 years ago
Sorry to hear you had to make a claim Karen! We're thrilled we were able to make your experience hassle-free! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Easy to use website/quoting - only just signed up so no comment on other customer service etc!
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Posted 1 day ago
This is my 8th year with Homeprotect and no problems ever during that time, have been lucky also that no claims needed making but am sure if i had needed, it would have been easy and straight forward.
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Posted 3 days ago
Great service, easy to understand all the jargon and very helpful when in contact. made to process easy to complete. Great service all round
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Posted 3 days ago
Hi customer service is very good and price arvery competitive and person explain all the questions very nicely and I ask one or two questions two to three times but he pationly answered with my satisfaction . I will recommend all my friends
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Posted 3 days ago
I have insured my cottage with Homeprotect for a few years now. I have renewed a few times now as the price has been very reasonable.
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Posted 4 days ago
very swift application and regular emails keeping me up to date plus a great price
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Posted 4 days ago
I am pleased that I discovered homeprotect. The cover seems to be right for my home and the price was really competitive. The response was helpful and clear, and efficient and reassuring.
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Posted 4 days ago
So quick & easy Required insurance for my fathers home which is unfortunately on the market due to him having dementia & requiring 24 hour care .Hes in a home now . This website made it so easy to answer all questions & get a reasonable quote
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Posted 5 days ago
Competitive pricing
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Posted 6 days ago
Easy to complete questionnaire and happy with price
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Posted 6 days ago
Very easy to use - all internet based Insured my unoccupied property in minutes Would recommend
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Posted 6 days ago
They have always been very helpful and efficient.
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Posted 6 days ago
Very helpful customer service made the whole start up easy and jargon free. Competitive pricing. First time with this company, time will tell.
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Posted 1 week ago
The man l spoke to was very helpfull and patient ,he went over the form with me. He gave me a brilliant quote, which l was happy with. Thank you
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Posted 1 week ago
Moved over when our current insurance expired. Quick and painless and ended up getting more cover for a lot less than our previous renewal. Can't fault the service, easy to complete and no issues at all
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Posted 1 week ago
Exilent staff and very helpful,excellent service,would recommend for home insurance, Very informative.
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Posted 1 week ago
Helpful on the phone, good price, answered questions I had
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Posted 1 week ago
Have had no contact with Homeprotect, and will hopefully not be contacting them anytime soon, apart from renewing my policy. The renewal email arrived in good time and the increase in premium was reasonable. I had to contact them as I wanted to pay annually instead of paying by instalments. The Homeprotect customer services were very helpful and informed me that my credit card would be used on the day that my policy was due for renewal. Everything worked without any issues and I received notification that my policy had been renewed. Thanks for a hassle free renewal.
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Posted 1 week ago
Excellent so far!!
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Posted 1 week ago
Excellent customer service, ease of policy renewal together with reasonable premiums.
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Posted 1 week ago
Homeprotect is rated 4.4 based on 3,237 reviews