Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.42

4.4 Rating 3,011 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I contacted HomeProtect informing them that I needed to make a claim they replied very quickly and made the whole procedure very easy and understandable . Never have I claimed before and their correspondence and very polite staff was just top quality . Put your mind at rest and get insured with HomeProtect you won’t be disappointed and you can relax knowing you’ve got the best insurance you can get . They’re 100% perfection .”

Helpful Report

Posted 3 years ago

Sorry to hear you had to make a claim Karen! We're thrilled we were able to make your experience hassle-free! Thank you for your great feedback. Angela at The HomeProtect Team.

Posted 3 years ago

“I have only just signed up but I am very happy with the price and the reviews are very reassuring. The process to sign up is quick and easy. Off to a great start.”

Helpful Report

Posted 17 hours ago

Your 5-star feedback made our day, Luke! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 16 hours ago

“Very clear and helpful registration process. Happy with the policy provided and at a good price.”

Helpful Report

Posted 20 hours ago

Thank you for the positive feedback, Jonathan! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 16 hours ago

“Great service and quick reply”

Helpful Report

Posted 1 day ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 16 hours ago

“Good price and very friendly and knowledgeable”

Helpful Report

Posted 1 day ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 day ago

“I was pleased with the service when i spoke to the lady on the phone She was very helpful and explained everything very clearly”

Helpful Report

Posted 2 days ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 day ago

“I was pleased with the service when i spoke to the lady on the phone She was very helpful and explained everything very clearly”

Helpful Report

Posted 2 days ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 1 day ago

“It's very easy to go through the online forms and get a quote. The quote was low and covered everything I need. I would definitely recommend Homeprotect.”

Helpful Report

Posted 3 days ago

That's what we like to hear! Thank you for your review. The Homeprotect Team.

Posted 1 day ago

“I am very pleased with Home Protect. They are easy to deal with and provided a very cost affective buildings and contents home insurance that I have now renewed for the 3rd year running.”

Helpful Report

Posted 3 days ago

Thank you for the positive feedback, Robert! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 day ago

“All good, easy to sort out my home insurance and good communication. Thank you”

Helpful Report

Posted 4 days ago

That's what we like to hear, Shirley! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 day ago

“Very easy online set up process - straightforward to add non-standard items that seem to cause problems for other insurers... Competitive price too!”

Helpful Report

Posted 4 days ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 4 days ago

“A very good company, my yearly subscription was taken off right away on the date it should be, they give you the option to cancel if you want, but you won’t want to”

Helpful Report

Posted 5 days ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 4 days ago

“Just so helpful and efficient. Would have no hesitation recommending.”

Helpful Report

Posted 6 days ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 4 days ago

“Best value and easy to apply.”

Helpful Report

Posted 6 days ago

That's what we like to hear, John! Thank you for your 5 star review. The Homeprotect Team.

Posted 4 days ago

“Easy to obtain a quote online, competitive price, easy to understand options/extras, option to pay monthly or annually. So far, so good.”

Helpful Report

Posted 6 days ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 4 days ago

“My Home house and content insurance renewal premium was lower than last year, this is the second year running that the premium has gone down - What's not to like about this!!!”

Helpful Report

Posted 6 days ago

That's what we like to hear, Keiron! Thank you for your 5 star review. The Homeprotect Team.

Posted 4 days ago

“I have only just started my policy, and want to log in to check things but cant. I get a message telling me to click the link which sends an email that when I open it, tells me to click the link which sends me an email.......... and on and on. Tried the chat bot nonsense that tells me it wants to help but again keeps going round in circles, Very annoying. If I ever have to make a claim, I hope things work better than this.”

Helpful Report

Posted 1 week ago

Sorry to hear this. We have reported this to our technical team for you. Thanks, The Homeprotect Team.

Posted 4 days ago

“Good value buildings and contents coverage.”

Helpful Report

Posted 1 week ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 4 days ago

“Great value for money with fully comprehensive cover that suited all our needs. Very easy to set up!!”

Helpful Report

Posted 1 week ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 6 days ago

“Renewal to policy was straight forward, and hassle free. Thank you”

Helpful Report

Posted 1 week ago

Thank you for the positive feedback, Sandra! We’re glad you had a good experience having the policy renewed. Thank you, The Homeprotect Team.

Posted 6 days ago

“Excellent value for money Thank you”

Helpful Report

Posted 1 week ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 6 days ago

Homeprotect is rated 4.4 based on 3,011 reviews