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Homeprotect Reviews

4.4 Rating 3,239 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,239 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

I am pleased that I discovered homeprotect. The cover seems to be right for my home and the price was really competitive. The response was helpful and clear, and efficient and reassuring.
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Posted 5 days ago
Competitive pricing
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Posted 6 days ago
Easy to complete questionnaire and happy with price
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Posted 6 days ago
They have always been very helpful and efficient.
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Posted 1 week ago
Always able to speak to someone. Good service that would be excellent if they had posted my requested documents as I don't have email/printer at home so still waiting following renewal on 3rd.
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Posted 2 weeks ago
Easy to set up and competitive price. Haven't had to claim yet, but everything seems really easy and straightforward so far!
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Posted 2 weeks ago
We strive to offer cover that others can't, so it's great to see we could do that for you Sarah! Thank you, The Homeprotect Team.
Posted 2 weeks ago
The price of the insurance was very well presented and made it an easy decision to renew, it was simple.
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Posted 3 weeks ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Quick, thorough helpfull process
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Posted 3 weeks ago
Thank you for the positive feedback Lesley! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Very good company to deal with
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Posted 3 weeks ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Happy to have changed my insurer to Homeprotect as the quote was much lower than that for my previous insurer. Also happy to know that policies are underwritten by AXA Insurance - a well known and reputable firm.
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Posted 1 month ago
Thank you for the positive feedback David! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 weeks ago
Very good service
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Posted 1 month ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 3 weeks ago
Very easy to navigate. Options for upgrade. Competitive pricing. Once completed policy arrived in my in box.
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Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 1 month ago
Very sensible prices THIS year; we'll see how much they go up next year. There was an error in the details of my new policy but it was quickly changed and I got an immediate refund. I was also allowed to extend my time away from home up to 45 days as long as someone visited. All good so far. Four stars 'cos no one's perfect!
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Posted 1 month ago
Thank you for the positive feedback Angus! We're committed to continuing to exceed your expectations. The Homeprotect Team.
Posted 1 month ago
Although I’ve been with homeprotect for a while other than renew with them I’ve fortunately never had to use their services Obviously e review Is given on the service you receive when it’s required At this moment in time everything is fine !
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Posted 1 month ago
Thank you for the positive feedback Subhash! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
Easy to navigate website. Simple quotation process. Competitive premiums.
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Posted 1 month ago
That's what we like to hear, Graham! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Competitive premium. Customer service fairly quick to respond to queries. Had a few issues that needed clarified at renewal but were resolved
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Posted 2 months ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 months ago
Easy to navigate. Good communication
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Posted 2 months ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 months ago
Price ok, dull but fine 😏
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Posted 2 months ago
Thank you for the feedback, Toby! The Homeprotect Team.
Posted 2 months ago
I recently arranged home insurance through HomeProtect for my father's property while it was unoccupied, and I was really pleased with the service. Finding reasonably priced cover for an empty home can be tricky, but HomeProtect offered a clear and competitive policy that suited our needs. The process was straightforward, and their team were helpful in answering questions and guiding me through the options available. It gave us peace of mind knowing the property was properly protected during this period. Overall, a reliable and professional service I’d happily recommend.
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Posted 2 months ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 months ago
Easy to sign up, competitive price. New and no claim as yet so I cannot give any review on service in such a case.
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Posted 2 months ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 months ago
Homeprotect is rated 4.4 based on 3,239 reviews