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Homeprotect Reviews

4.4 Rating 2,945 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 2,945 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Decent price
Helpful Report
Posted 1 week ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 4 days ago
Pleased I have found them. Good price and great contents cover for my work from home business and they cover public liability and saved on my previous insurer. Haven’t given 5 as I can’t comment on claims process and hopefully won’t need to claim.
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Posted 1 week ago
Your feedback made our day, Alison! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 week ago
The policy was easy to set up. Price was reasonable. Can't speak for the service fully as I haven't yet used the claims procedure.
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Posted 1 week ago
Your 4-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 week ago
All in all my renewal was really easy, only issue I had was changing bank details the first payment didn’t go through however I’m hopeful all future payments go through smoothly.
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Posted 1 week ago
Thank you for the positive feedback! Just to let you know our customer portal allows you to submit a claim, change your card details amongst other things. We are working hard to improve the portal all the time. Thank you, The Homeprotect Team.
Posted 1 week ago
Concise information, pleasant staff, quick and prompt service.
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Posted 1 week ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 week ago
Always had great service.
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Posted 1 week ago
Great to hear we could help you! Thank you for your feedback. The Homeprotect Team.
Posted 1 week ago
I found Homeprotect easy to deal with. Received e mail as promised once my Home Insurance was in place.
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Posted 2 weeks ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 week ago
Happy with renewal quotation.
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Posted 3 weeks ago
Thank you for the positive feedback! The Homeprotect Team.
Posted 3 weeks ago
Thorough and easy to understand.
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Posted 3 weeks ago
Thank you for the positive feedback Rayna! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 3 weeks ago
Good to find someone for second home insurance. Straightforward to get an online quote. Then I needed to ring up to check things and arrange cover. Saved £70 over another quote.
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Posted 3 weeks ago
We strive to offer cover that others can't, so it's great to see we could do that for you Pat! Thank you, The Homeprotect Team.
Posted 3 weeks ago
Relatively simple to apply and hit the price that I wanted
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Posted 1 month ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Easy to buy and best price using price comparison site
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Posted 1 month ago
That's what we like to hear, Angela! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Very prompt and reasonable. Good customer servuce.
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Posted 1 month ago
We are always happy to help, Lo! Thank you for your feedback. The Homeprotect Team.
Posted 1 month ago
I can't say too much because I've only just taken out the policy. What I can say is their pricing is very competitive and the set up process was fairly straightforward.
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Posted 1 month ago
Your feedback made our day, Emma! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Very helpful as I had questions that could not be answered online, so the advisor put my mind at rest. All painless and the qoute was good
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Posted 1 month ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
Quick and easy to use, no fuss
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Posted 1 month ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
Easy to arrange, all done on line and received a good quote
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Posted 1 month ago
That's what we like to hear, Joanne! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Excellent customer service. Despite getting several cheaper quotes from the comparison sites - I was able to ensure that Homeprotect matched my exact requirements.
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Posted 1 month ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
Website for taking out a policy detailed, as it should be, but clear and easy to use. Telephone contact for amending the policy helpful but process laborious.
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Posted 2 months ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 months ago
Have reduced the premium, but we have not made a claim
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Posted 2 months ago
Thank you for the positive feedback! Thank you, The Homeprotect Team.
Posted 2 months ago
Homeprotect is rated 4.4 based on 2,945 reviews