Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.41

4.4 Rating 2,945 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Homeprotect provided me with the right insurance for my needs and it was simple to fill in the online forms to then receive a quote. I was pleasantly surprised with the quote figure as it was in line with what I had hoped for. The cover is perfect for me and the paperwork comes through immediately you sign up. I am very happy with it and have peace of mind for another year.”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day, Angela! We're committed to continuing to exceed your expectations, Angela. Thank you, The Homeprotect Team.

Posted 1 month ago

“Smooth and effortless process; excellent value home and contents insurance and adding items very easy to navigate. Highly recommended provider.”

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Posted 1 month ago

Thank you so much for your amazing review, John! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“Excellent service, easy to order product and good value for money.”

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Posted 1 month ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“I felt I had wrapped myself in a warm blanket, feeling comfortable I had not been overcharged.”

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Posted 1 month ago

Thank you so much for your amazing review Mr Alderson! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 1 month ago

“Relatively simple to apply and hit the price that I wanted”

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Posted 1 month ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Easy to buy and best price using price comparison site”

Helpful Report

Posted 1 month ago

That's what we like to hear, Angela! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“A great experience and help finding a great insurer for our Listed home, thanks!”

Helpful Report

Posted 1 month ago

Thank you for the positive feedback, Peter! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 month ago

“Muhammad was very thorough and helpful making sure we had the correct cover in place and was certain to make sure I understood the exclusions which I really appreciate. Great customer experience.”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day, Jodie! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“I am a new customer to Homeprotect, so far if their customer services people (like Yinka) are anything to go by, I am sure they will be good. I have disabilities after a stroke and now with Parkinson's, and they have been very helpful to go things with me and reducing the cost because they felt I was paying too much.”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. We are glad we could help you.Thank you, The Homeprotect Team.

Posted 1 month ago

“Customer service excellent a very competitive price pleased with the cover”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“competitive easy to communicate attention to detail very professional”

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Posted 1 month ago

That's what we like to hear, Dennis! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Joined easily on line, but I still haven’t received my policy details”

Helpful Report

Posted 1 month ago

Thank you for your review. To obtain the policy schedule, please reach out to our customer service team. Thanks, The Homeprotect Team. You can initiate a chat with our customer service team from here: https://www.homeprotect.co.uk/contact-us

Posted 1 month ago

“5 stars based on ease of use applying for insurance for an unoccupied property. It was very easy and straightforward. Hopefully I’ll never need to make a claim but if I do, I hope it will be just as easy as applying in the first place.”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day, Michelle! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“It was very easy to give all the details online. Insurance has just started so obviously not had any claim experience, but all good so far.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review, Mouette! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“Easy to use site very competitive price kept well informed via email it appears to be an easy friendly site to access for all the information you would need”

Helpful Report

Posted 1 month ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Cost........ had no reason to claim (fingers crossed).”

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Posted 1 month ago

Your 5-star feedback made our day, Sandra! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Very quick and easy to get sorted”

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Posted 1 month ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Price reasonable against my existing company. Staff very knowledgeable and helpful in getting it right for the cover we needed. As a brokerage they have the best quotes available and I hope will service my account for quite a while.”

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Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Great so far, very easy to give all the details online. Insurance has just started so obviously not had any claim experience, but impressed so far.”

Helpful Report

Posted 1 month ago

Thank you for the positive feedback, Rich! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 month ago

“Prices are reasonable. There is little to no hassle at renewal time. Communications are satisfactory and they do not send spam or marketing which is great.”

Helpful Report

Posted 1 month ago

Thank you for the positive feedback, Brian! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 month ago

Homeprotect is rated 4.4 based on 2,945 reviews