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Homeprotect Reviews

4.5 Rating 3,644 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,644 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Had no claim so far, but the price politics is very fair, not every year more expensive, but also going down.
Helpful Report
Posted 23 hours ago
That's what we like to hear, Andreas! Thank you for your 5 Star review. The Homeprotect Team.
Posted 6 hours ago
I was left in a panic when another company said they could no longer cover my late father's empty home. It was due to go on the market and I was worried in case any damage caused when people viewing. Quick search on Google and found your company. Everything was done smoothly and extremely quick. 100% peace of mind knowing we're protected. Thank you.
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Posted 23 hours ago
Thank you for your kind feedback! We’re so glad to hear that our website was easy to use and that you found exactly what you needed to cover your late father's empty house quickly. It means a lot to us that we could make this process simple and stress-free for you. Thank you, The Homeprotect Team.
Posted 6 hours ago
Really helpful customer service for quote and sale of home insurance taking time to explain all elements
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Posted 1 day ago
We’re delighted to see your 5-star review, Peter! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 6 hours ago
Easy process was able to apply after hours online .Thank you Joanna Crago
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Posted 1 day ago
That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.
Posted 6 hours ago
Homeprotect are fab. Next question??
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Posted 2 days ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Posted 2 days ago
Very pleased with the seamless quality service I received from quote to purchase of my insurance plan. I had to ask the Customer Service Team regarding a couple of questions I had on the policy and the gentleman I spoke with was brilliant. Nothing was too much trouble. The price of the policy and inclusions were market leading and I am very happy to recommend them.
Helpful Report
Posted 2 days ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
By giving me cover for insurance in less common circumstances.
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Posted 2 days ago
Thank you so much for your amazing review, Timmy! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Posted 2 days ago
The website was easy to use and fairly quick to upload my info
Helpful Report
Posted 5 days ago
We’re delighted to see your 5-star review, Ross! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 days ago
Great company easy to navigate app
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Posted 5 days ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Posted 2 days ago
Painless, Homeprotect rewards existing customers, renewal emailed well before due date, thats the way to treat existing policyholdres
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Posted 1 week ago
Your 5-star feedback made our day, Stephen! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 6 days ago
Easy to apply and competitive.
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Posted 1 week ago
That's what we like to hear, Joseph! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 week ago
Happy Clear and good comparator to last year
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Posted 1 week ago
Thank you so much for your amazing review, Richard! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 week ago
Good renewal service with reasonable pricing
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Posted 1 week ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 week ago
We had issues with our quote online and needed to call the costumer service team. The call was very pleasant and the person dealing with my issue was very helpful and friendly. Since it's our first time taking buildings insurance ever, the lady was very patient and answered all of ours questions.
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Posted 1 week ago
We’re delighted to see your 5-star review, SGriffs! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 week ago
We arranged buildings insurance through HomeProtect for our new property and found the process to be both straightforward and efficient. Despite several complex considerations, including flood risk, they were able to provide comprehensive cover at a competitive premium. Communication throughout was clear, timely, and professional, and we particularly appreciated the flexibility of the coverage options available. Overall, our experience was highly satisfactory, and we would certainly consider using HomeProtect again in the future
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Posted 1 week ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 week ago
Great service i have difficulltay hearing and your collegue was so patient
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Posted 1 week ago
We’re delighted to see your 5-star review, George! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 week ago
Nice easy setup. Good price.
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Posted 1 week ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 week ago
Very easy renewal and clear documentation! Competitive as well.
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Posted 1 week ago
We’re delighted to see your 5-star review, Charlotte! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 week ago
It was very easy to set up this insurance policy, everything was clear and easy to find
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Posted 1 week ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 week ago
This years quote was actually cheaper than last year which was quite refreshing
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Posted 1 week ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us- The Homeprotect Team.
Posted 1 week ago
Homeprotect is rated 4.5 based on 3,644 reviews