Login
Start Free Trial Are you a business? Click Here

Homeprotect Reviews

4.5 Rating 3,693 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,693 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

They provided the cover I required at a reasonable price.
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review, Luis! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Have renewed the policy the website is showing last years policy and an offer to renew. Did ring you about this and was told as long as I had renewed it was alright, they could not say when the website would be updated. Not very professional.
Helpful Report
Posted 1 month ago
I can't offer to many informations but so far happy with everything.
Helpful Report
Posted 1 month ago
Your 5-star feedback made our day, Ioan! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Really smooth site realistic prices thank you
Helpful Report
Posted 1 month ago
Your 5-star feedback made our day, Tina! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Very quick efficient and good value for money -
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Everything went smoothly to renew the insurance with Homeprotect. I’ve only given them 4 stars and will update if need be. The truth of how good any insurance is only becomes evident if you are unfortunate enough to need to make a claim. Hopefully I will never need to claim and can update the review on renewal.
Helpful Report
Posted 1 month ago
Thank you for the positive feedback, Keith! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
Very easy to deal with
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
The price keeps on going up but it’s good to know our holiday let is insured.
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review, Rob! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Easy to renew, competitive quote. Thanks!
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Friendly and efficient service and good value for money
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Renewing the policy went smoothly
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Friendly customer focused
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Very helpful and informative advisor. This was the person I spoke to when I rang back to clarify things, and he was miles better than the first person I spoke to... There seems to be quite a variety in the standards of people you might get when you call ... worth trying again if the first person isn't clear.
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
I have signed up for home insurance but the representative I spoke to in the phone was very rude to me- he was very unhelpful and just seemed irritated to have to do his job
Helpful Report
Posted 1 month ago
Sorry to read your disappointment. I’ve already raised this with our complaints team. They will contact you shortly. Thank you for giving us the chance to resolve this. The Homeprotect Team.
Posted 1 month ago
Contacted them by telephone. Was very helpful in discussing my requirements and completed application for cover. excellent and professionally dealt with.
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
I'm a new customer but so far I can say great value for money compared to other suppliers with the same amount of cover.
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review, Ray! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Really good and reliant
Helpful Report
Posted 2 months ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Easy to understand and a good offer for a repeat renewal …. Thank you Mr Eastham !
Helpful Report
Posted 2 months ago
Thank you so much for your amazing review, Andrew! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 2 months ago
It was great to be able to speak to an advisor, who was very informative and efficient. The price was good. I have already recommended to a friend
Helpful Report
Posted 2 months ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 months ago
Easy online completion. Used the chat facility too which was very helpful.
Helpful Report
Posted 2 months ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 months ago
Homeprotect is rated 4.5 based on 3,693 reviews