Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.48

4.5 Rating 3,889 Reviews

90 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.5

Based on 3,889 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy in getting a new quote for home and buildings insurance. Homeprotect is excellent in that they take customers on where they have had a problem with their house, for example, subsidence in the past.”

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Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Easy to organise home insurance for our new property!”

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Posted 1 month ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 month ago

“Have just taken out a new policy with Homeprotect, hopefully we won’t have to contact them but the process and policy setting up was very easy. Here’s to a trouble free year 🤞”

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Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“We were offered a contract from a previous supplier for our buildings and contents insurance which was so incredibly expensive so obviously we searched for another supplier and found HomeProtect who offered the same cover for considerably less. Their reviews were very good so we changed over to them. Thankyou. Hopefully will not need to make any claims for a very long time.”

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Posted 1 month ago

Your 5-star feedback made our day, Jennifer! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Service and price have always been excellent. Easy to contact with no long waits if you need to speak to someone.”

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Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“The process to reinsure was easy, I compared prices and glad to see it had reduced and was not a typical inflated renewal.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“Avery easy form to fill out in order to obtain a quote which itself was very reasonable. Downloading the policy documentation was straightforward and was easy to understand. The cover offered included many things other policies never mention and gives a good opportunity to ensure that you cover all your possessions. A policy for ordinary people to understand without gobbledy gook”

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Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“good value”

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Posted 1 month ago

Your 5-star feedback made our day, Joseph! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“I have only just taking out home insurance with homeprotect so I don't have much to feedback. They were the best value for money on a comparison website and I found it very easy to choose cover I needed and complete the process, and the correspondence from them was complete and easy to understand and I am very happy with the price I paid for the cover I need.”

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Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Super helpful both on the phone and with an intuitive website. Best price available online! Thanks so much!”

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Posted 1 month ago

We’re delighted to see your 5-star review, Helen! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Very happy with this company for my insurance needs will continue to take cover out annually from now on”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Good price, and the best pricing is through their renewal process. Yet to test the company on a call out, but to date comms have been good”

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Posted 1 month ago

Thank you for the positive feedback, Lee! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Very helpful and polite”

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Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“I needed to review my Buildings & Contents cover, my needs being more complicated than an be satisfied by a quick comparison site quote, and Homeprotect spent a lot of time with me analysing my requirements and coming up with a competitive quote.”

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Posted 1 month ago

Thank you so much for your amazing review, Denis! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“Competitive pricing. Clear renewal process”

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Posted 1 month ago

That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.

Posted 1 month ago

“Quick booking service with clear explanations.”

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Posted 1 month ago

We’re delighted to see your 5-star review, Louise! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Can only comment on the price as only just taken out insurance but came out as the cheapest that covered everything we needed it to cover.”

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Posted 2 months ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“Your chat staff are clearly not insurance experts as you describe them. It can take over an hour to get a correct and sensible answer. Just look at the chats I had.”

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Posted 2 months ago

Thank you for taking the time to share your feedback. We’re sorry to hear that you are dissatisfied with your experience. We understand how important this matter is to you. I’ve already logged the formal feedback for you. Thank you for giving us the chance to resolve this. The Homeprotect Team.

Posted 1 month ago

“Had no issues finding a quote, easy to work”

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Posted 2 months ago

That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.

Posted 1 month ago

“Easy renewals process, fair price.”

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Posted 2 months ago

That's what we like to hear, JP! Thank you for your 5 Star review. The Homeprotect Team.

Posted 2 months ago

Homeprotect is rated 4.5 based on 3,889 reviews