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Homeprotect Reviews

4.4 Rating 3,206 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,206 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Hassle free set up, regular updates and value for money A⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 1 month ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Very detailed explanation of what I was getting for my money. Everything I wanted to upgrade was facilitated with the word NO never being used-well done
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Posted 1 month ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
So far, so good...
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Posted 1 month ago
Thank you for your review, Nni. The Homeprotect Team.
Posted 1 month ago
Impressed by level of insurance cost and ease of application
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Posted 1 month ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
All good, not claimed yet but price is reasonable and service good. 👍
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Posted 1 month ago
Thank you for the positive feedback,! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
Renewed house and contents insurance with homeprotect. Simple to change from my old provider and having been with them before I know they provide a good service when needed.
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Posted 1 month ago
We’re delighted to see your 5-star review, Juan! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Easy to complete on line even for me.
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Posted 1 month ago
That's what we like to hear, Cathy! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Relatively easy and quick to renew
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Posted 1 month ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
This company has been so easy to deal with, l had changed banks so my payment didn’t go through as expected, they made no drama of it just took the new details put the payment through and that’s that for another year. Got to speak to a human being in the uk who was well spoken and easy to understand a rare find these days.
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Posted 1 month ago
We are always happy to help! Thank you for your feedback. The Homeprotect Team.
Posted 1 month ago
Overall - Quick, efficient and easy to complete. a Understood the policy detail and better value for money vs my previous insurer that id been with for years.
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Posted 1 month ago
Thank you for the positive feedback, Mr Morrison! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
I am reassured that my 2nd Home , which is much loved is protected , and well Insured.
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Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you have insured your second home with us. The Homeprotect Team.
Posted 1 month ago
My fab customer service person Emmanuel was so patient and helpful, and really went above and beyond to explain everything in my quote.
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Posted 1 month ago
Your 5-star feedback made our day, Maddi! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
I found the ease of arranging a policy extremely good. The price for the cover I needed was excellent very competitive. Providing the prices are this good next year I will have no hesitation on taking out another policy with you. Graham Perrott.
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Posted 1 month ago
Thank you for the positive feedback, Graham! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
Easy purchase process. Detailed cover.
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Posted 1 month ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
I had a query as to how I should answer one of the questions on the online application form for home and contents insurance. The chap I spoke to on the phone answered my questions very clearly and walked me through everything I needed to know. He was friendly, knowledgeable and obviously cared that I understood. Quote excellent.
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Posted 1 month ago
We’re delighted to see your 5-star review Sue! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Easy to use Website and got a very good quote for buildings insurance easy to use online I will be using again
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Posted 1 month ago
Thank you so much for your amazing review Mary! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 1 month ago
Offered me a good price.
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Posted 1 month ago
We strive to offer cover that others can't, so it's great to see we could do that for you Youngki! Thank you, The Homeprotect Team.
Posted 1 month ago
Easy signup and clear rules. Good communication too.
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Posted 1 month ago
It's wonderful to know that you enjoyed our service, Dave. Thank you, The Homeprotect Team.
Posted 1 month ago
Happy with service so far. Not had to make a claim yet
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Posted 1 month ago
We're committed to continuing to exceed your expectations, Ian. Thank you, The Homeprotect Team.
Posted 1 month ago
I obtained a quote quickly and efficiently and after speaking with an operative took out my policy- I asked if I could have a paper copy and after checking with his supervisor it was duly sent to me, received a couple of days later- great!
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Posted 1 month ago
Thank you for the positive feedback Stella! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
Homeprotect is rated 4.4 based on 3,206 reviews