Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.48

4.5 Rating 3,847 Reviews

90 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.5

Based on 3,847 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This policy provides everything is needed, including being able to choose my unocupancy period for long holidays.”

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Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“Homeprotect offer competitively-priced home insurance. It was easy for me to sign up and everything was very clear both during this stage and in the documentation received. When the start date came around, my policy activated without any further effort on my part. Please note that I have not spoken to any customer service representatives, nor have I made a claim, so I cannot comment on these aspects.”

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Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Easy to do business with, clear concise information, user-friendly online tool for quotes, edits, re-visits and acceptance etc, customer service availability is quick. Very competitive pricing for good insurance cover, in my case a listed property.”

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Posted 1 month ago

Thank you so much for your amazing review, David! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“So easy to organise online, really competitive price and good standard of cover.”

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Posted 1 month ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 month ago

“Was initially extremely disappointed when they would not renew with flood cover included. Still bought the insurance without flood cover. One month later got back in contact , acknowledged they made an error. Now have insurance with flood cover. The price remained the same for a year , absolute stars”

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Posted 1 month ago

I’m sorry to hear about your experience. We are working hard to improve the portal all the time. Thank you, The Homeprotect Team.

Posted 1 month ago

“Very straightforward to arrange the insurance.”

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Posted 1 month ago

That's what we like to hear, Andy! Thank you for your 5 Star review. The Homeprotect Team.

Posted 1 month ago

“Just needed contents insurance. Price was good compared to some of the quotes I received. Haven't needed to make a claim so far so unable to comment on how well that would be handled.”

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Posted 1 month ago

Your 5-star feedback made our day, Steve! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Easy to obtain cover, best price for my needs, happy!”

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Posted 1 month ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 1 month ago

“Recently lost my parent and needed to put in place unoccupied home insurance. The team could not have been more helpful. Took a lot of the stress away compared to other companies I had contacted. Very helpful throughout, thank you.”

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Posted 1 month ago

Thank you so much for taking the time to share your experience. We're pleased that our team was able to make arranging your unoccupied home insurance a little easier and help reduce some of the stress. Thanks, The Homeprotect Team.

Posted 1 month ago

“I needed Empty Property Insurance for a rental property. The agent was very helpful and clear about what is covered and not covered, and gave me information on Landlords Insurance once I have tenants. Reasonable price too!”

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Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Excellent customer service - I spoke to real, knowledgeable humans who clearly explained the insurance cover. So pleased with the service, cost and cover that I have also insured my mother’s house with you too!”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Helpful staff”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“This company was so good at insuring my property considering I couldn’t get others to insure it as classed as a prefab bungalow they were polite efficient and friendly thx to the staff member who got me signed up no hassle thx again”

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Posted 1 month ago

We’re delighted to see your 5-star review, Marg! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“I have just insured my property, both building and contents insurance. Very easy to do online. Hopefully any claims will be dealt with promptly, should I need to do so.”

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Posted 1 month ago

Thank you for the positive feedback, Penny! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 month ago

“Very competitive pricing with a good range of protection”

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Posted 1 month ago

Thank you so much for your amazing review, Manny! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“I found the quote very competitive. In northern ireland we are constantly ripped off by "big insurance" and I saved hundreds with homeprotect. thanks”

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Posted 1 month ago

We strive to offer cover that others can't, so it's great to see we could do that for you, Alex! Thank you, The Homeprotect Team.

Posted 1 month ago

“I used Homeprotect to arrange buildings insurance for an empty property. The service was quick and the price very competitive.”

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Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“phone answered quickly and adjustments to policy made with clear explanations”

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Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Carl was very helpful and had a laugh with him, everything was done very professionally and pain free.”

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Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Good customer staff. Polite and efficient on the phone.”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

Homeprotect is rated 4.5 based on 3,847 reviews