Login
Start Free Trial Are you a business? Click Here

Homeprotect Reviews

4.5 Rating 3,569 Reviews
89 %
of reviewers recommend Homeprotect
4.5
Based on 3,569 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Easy customer service in filling in application.
Helpful Report
Posted 1 month ago
That's what we like to hear, Alan! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 month ago
Easy to set up my new policy - great price too
Helpful Report
Posted 1 month ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Pleased with insurance cover All that I need at a better price being an o.a.p every penny is welcome.
Helpful Report
Posted 1 month ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Found them via Confused.com Were the cheapest of the best options I had so after reading the reviews was a no brainer. Not had to use their services yet (and hope I never need to) but im sure they will be excellent!
Helpful Report
Posted 1 month ago
That's what we like to hear, Andrew! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 month ago
Unbelievable amount of time spent by their agents to ensure I had a cost effective insurance policy for a complicated property. Thank you !
Helpful Report
Posted 1 month ago
Great to hear we could help you! Thank you for your 5 Star feedback. The Homeprotect Team.
Posted 1 month ago
It was very easy and quick to set up. Very reasonably priced compared to competitors.
Helpful Report
Posted 1 month ago
That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 month ago
Every thing was fine
Helpful Report
Posted 1 month ago
That's what we like to hear, Camillo! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 month ago
Easy to use website and value for money
Helpful Report
Posted 1 month ago
That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 month ago
Excellent service easy to purchase did a live chat to confirm some details with no problem
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
We have been a customer with Homeprotect for some years. They are good at adapting to changing circumstances, like me changing to working at home full time and when price compared in terms of like for like poklicies always do well.
Helpful Report
Posted 1 month ago
We strive to offer cover that others can't, so it's great to see we could do that for you, Peter! Thank you, The Homeprotect Team.
Posted 1 month ago
I have just renewed my buildings insurance with Homeprotect. I bought from them last year as they seemed to offer the best policy for the money, and it was really easy to do online. This year's renewal price is even better value.
Helpful Report
Posted 1 month ago
That's what we like to hear, J.King! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 month ago
The renewal price was lower than last time and it was cheaper copared to other insurance companies.
Helpful Report
Posted 1 month ago
That's what we like to hear, Ishfaq! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Easy to setup an account and get insured on an empty property for sale, easy to select options that you may want, online chat was helpful and answered my questions, very good prices for the policy I required, hopefully won’t have to make a claim but seems professional being backed by AXA. Recommend to give them a try, quote was instant! 👍👍
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 1 month ago
All good
Helpful Report
Posted 1 month ago
That's what we like to hear,Dariusz ! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
This company is a good reliable company
Helpful Report
Posted 1 month ago
That's what we like to hear, Andy! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Initial customer service was thorough, error amending all done with efficiency and speed. Looking forward to using Homeprotect.
Helpful Report
Posted 1 month ago
That's what we like to hear, Jo! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Just by renewing my policy, no hassle very easy , job done ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 1 month ago
That's what we like to hear, Rhoda! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Agent picked up from online query and sorted out my quote. Refreshing change to John Lewis minimal customer service when enquiring about a 30% price hike! Got the cover I needed swiftly dealt with day before renewal and made a great saving. I've been with LV before so know I'm in safe hands. Would have been 5* but there was an issue with understanding my Edinburgh accent - which in fairness to me isn't broad but I think the agent had a cold so maybe not hearing as well.
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 1 month ago
Quick and easy to get insurance
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Comprehensive policy at a competitive rate
Helpful Report
Posted 1 month ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Homeprotect is rated 4.5 based on 3,569 reviews