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Homeprotect Reviews

4.5 Rating 3,629 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,629 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Quick and efficient to deal with. Got just what I needed and was assured that a 'phone call would allow me to change policy as required in the future.
Helpful Report
Posted 1 month ago
Your 5-star feedback made our day, Richard! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Easy to get quote and excellent price
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Posted 1 month ago
Your 5-star feedback made our day, David! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Offer a competitive range of products at Leeds than half of what I was paying for the same cover.
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Posted 1 month ago
Great to hear we could help you! Thank you for your 4 star feedback. The Homeprotect Team.
Posted 1 month ago
I have more than property with Homeprotect and I rang to renew all three. Payment was taken and apparently all three were renewed. However when I looked at my account - one property had a new policy document the other 2 still had the renewal letter. This is problematic as I need to upload a copy of the document to show we have the correct insurance. I called and was told that the renewal team could not email me my documents and they could not update the documents on the portal. I was told to contact customer services through the Live chat. Which I did - they said they would update the paperwork. They updated the paperwork for one property, leaving one property with the wrong paperwork. I will now have to find time to Live chat them again. I had genuinely thought they could just send me a copy of my documents that I have paid for but apparently this is impossible. There was me thinking technology should improve functionality not make it worse.
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Posted 1 month ago
Professional - considered my disability issue - courteous - overall a very lovely lady
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Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 1 month ago
Competitive price on renewal, renewal offer arrived in good time
Helpful Report
Posted 1 month ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
Very happy with the service
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Posted 1 month ago
Great to hear we could help you, Werner! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 1 month ago
Excellent online process, good cover for larger number of bedrooms insurance.
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review, Katerina! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Excellent customer service plus unbeatable price to insure holiday home contents. Thanks to all concerned.
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Posted 1 month ago
Thank you so much for your amazing review, Christina! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 1 month ago
I have only just taken out a policy with Homeprotect but so far the process has been very easy.
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Posted 1 month ago
Thank you for the positive feedback, Maria! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
The most superb service, kindness and professionalism from Phillip today. He was helpful and clear and I couldn’t recommend them enough! Thank you
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Posted 1 month ago
Your 5-star feedback made our day, Chloe! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
I needed to find unoccupied house insurance at the last minute and compared to other websites it was really quick and easy to navigate to obtain a quote and take out the policy. I also didn't need to wait for a call back from any agents to go ahead.
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review, Sharon! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Very competitively priced and easy to access
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Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Very easy to sign up at a good price. I hope I don't have to use them but if I do I hope they are customer focused and try to solve any issues in good faith
Helpful Report
Posted 1 month ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Not had to make a claim but easy to deal with renewals etc. Simple and reasonable cost.
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Knowledgeable and friendly staff. Provided home insurance that covered my renovation work when others couldn't and although it was still significantly more than my regular house insurance, it was significantly less than other companies offering the same cover.
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Pleasant representative made renewal simple
Helpful Report
Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
so far so good
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Posted 1 month ago
That's what we like to hear, Noel! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 month ago
Very helpful
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Posted 1 month ago
Thank you so much for your amazing review, John! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Great service, would really recommend
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Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Homeprotect is rated 4.5 based on 3,629 reviews