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Homeprotect Reviews

4.4 Rating 3,354 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,354 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Really easy process to set up home insurance at a very reasonable price. Thank you
Helpful Report
Posted 2 months ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 months ago
Have been with Homeprotect to cover my property with specific needs for few years. Very Competitive price. The yearly renewable is auto generated, a phone call to discuss the cost to be re-evaluated is welcomed and useful to manage cost.
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Posted 2 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 2 months ago
So easy to set up and brilliant prices
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Posted 2 months ago
Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 2 months ago
Very professorial, helpful and efficient service
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Posted 2 months ago
We are always happy to help Sonia! Than you for your feedback. The Homeprotect Team.
Posted 2 months ago
Easy to fill in quote, competitively priced whilst being very clear on what is and what isn’t covered. Super happy with my new policy, it almost matches my previous one with a competitor which were about to charge me 3 times more for the same cover! Also feels good knowing that the policy is underwritten by a well known insurer.
Helpful Report
Posted 2 months ago
Thanks so much for your great feedback! We're thrilled to hear you're happy with the clarity, value, and trusted cover of your new policy. Thanks, The Homeprotect Team!
Posted 2 months ago
good fast service, very helpful appears to be excellent value again, thank you.; j nicolson
Helpful Report
Posted 2 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 2 months ago
Easy to set up online and quick as well
Helpful Report
Posted 2 months ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 months ago
Your sales associate was good and understood my requirements. However despite asking for hard copies of the policy documents, this was not actioned. I therefore had to phone your help desk and request the documents again. The help desk representative was friendly and helpful and despatched the documents that arrived four days later. Thank you after an initial stumble your help desk recovered the situation well.
Helpful Report
Posted 2 months ago
Thank you for your feedback, Charles. We're glad our team understood your needs and that our help desk resolved the issue promptly. We’re sorry for the initial oversight and appreciate your patience. We've logged a feedback on this as well. The Homeprotect Team.
Posted 2 months ago
Good value for money and good website
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Posted 2 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 2 months ago
Homeprotect is an excellent company for Second Home Insurance. It is competitive on price and efficient in dealing with claims. A well organised company
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Posted 2 months ago
I don’t live in a “regular” house so I didn’t expect moving insurers would be easy. But it was: easy, efficient and good value.
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Posted 2 months ago
Good value, simple.
Helpful Report
Posted 2 months ago
Thank you for the positive feedback! We’re glad you had a good experience with us. The Homeprotect Team.
Posted 2 months ago
Homeprotect made me happy because they are price competitive as well as uncomplicated and well able to meet my needs.
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Posted 2 months ago
We strive to offer cover that others can't, so it's great to see we could do that for you Joanne! Thank you, The Homeprotect Team.
Posted 2 months ago
Good service
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Posted 2 months ago
Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 2 months ago
Good value, efficient and quick response.
Helpful Report
Posted 2 months ago
Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.
Posted 2 months ago
Cheaper than all other quotes. Ease of viewing policy documentation.
Helpful Report
Posted 2 months ago
We are always happy to help! Than you for your feedback. The Homeprotect Team.
Posted 2 months ago
Very straightforward process to get a quote and set up a new policy. Have only set up a policy and happy with the service
Helpful Report
Posted 2 months ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 months ago
Easy to use website/quoting - only just signed up so no comment on other customer service etc!
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Posted 2 months ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 months ago
This is my 8th year with Homeprotect and no problems ever during that time, have been lucky also that no claims needed making but am sure if i had needed, it would have been easy and straight forward.
Helpful Report
Posted 2 months ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 months ago
Great service, easy to understand all the jargon and very helpful when in contact. made to process easy to complete. Great service all round
Helpful Report
Posted 2 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 2 months ago
Homeprotect is rated 4.4 based on 3,354 reviews