Grove & Dean Private Clients Reviews

4.6 Rating 1,643 Reviews
90 %
of reviewers recommend Grove & Dean Private Clients
4.6
Based on 1,643 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Grove & Dean Private Clients Reviews
I have my car and motorcycle insurance we you. On both insurances you have a very good price, but I have had to contact you at least four times on both insurances for my documents. This is why I've given you 4 stars not 5.
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Posted 2 years ago
Easy to insure short phone call afterwards to confirm details great that breakdown included in very reasonable price
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Posted 2 years ago
Customer agent was very precise and explained everything I needed to know prior to purchasing my car insurance. Unlike some of the bigger companies there was no waiting for the documents to come through. Saved £150 on my wifes renewal. Would recommend getting a quote at the very least, but for professionalism and service they were excellent
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Posted 3 years ago
Very helpful on the phone. Good value for the insurance as well. Thank you.
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Posted 3 years ago
The first lady I talked to about camper van insurance was so helpful. So I rang back and insured with you
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Posted 3 years ago
Certainly good value for what is a comprehensive cover. However the proof of the pudding is in the eating and until we need their services for a pay - out we won't know what their service is actually like - hopefully we'll never have to find out!!
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Posted 3 years ago
Just renewed my car insurance. Easy to do although had a little trouble getting my details. Was resolved after a couple of phone calls.
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Posted 3 years ago
Good and excellent to receive a quote which I accepted. Janine Westropp
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Posted 3 years ago
Efficient
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Posted 3 years ago
Good customer service, easy communication recommend these guys & gals
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Posted 3 years ago
My car insurance was excellent so I phoned and asked you to quote me for my house insurance. The lady I spoke to gave me a quote which I was interested in and asked her if she would post me the quote out so I could sit and compare it with my current one. She said she would send it by email but I asked for a hard copy please as I had done with my car insurance, she said she would but I have never received it. You are asking me for reviews further down. I have already given them to you, I can’t give them individually
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Posted 3 years ago
All ok eventually.
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Posted 3 years ago
Very professional service and keeps the insurance premium at low level
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Posted 3 years ago
Helpful people.
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Posted 3 years ago
They have polite when I have contacted them . They are very helpful. And have had no reason at all to complain
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Posted 3 years ago
More than satisfied with Grove and Dean. Helpful when you have a query.
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Posted 3 years ago
Good customer service and good assurance .
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Posted 3 years ago
great service and good prices
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Posted 3 years ago
Thankfully never required to implement after an accident. Only problem this year was the failure to renew my excess protection policy (when main policy was renewed) and I had to contact the company direct to renew. Admin personnel were very helpful and I do have the renewal proof on my credit card. However, no email or written proof of the renewal has ever been dispatched. I communicated with the company via the telephone.
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Posted 3 years ago
Excellent phone service at a good price
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Posted 3 years ago
Grove & Dean Private Clients is rated 4.6 based on 1,643 reviews