Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.66

4.7 Rating 2,513 Reviews

92 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good proposal for on line renewal options . My only gripe is the Broker fee in relation to insurance cost is very excessive in cost”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to rate Grove & Dean Private Clients with 4 stars. We sincerely appreciate your feedback and are glad to hear that you found our proposal for online renewal options to be beneficial. We understand your concern regarding the broker fee in relation to the insurance cost, and we appreciate you bringing this to our attention. Your feedback helps us improve our services and pricing structure. Please be assured that we will review this matter internally to ensure a fair and competitive pricing model. Kind Regards, Jess Grove & Dean

Posted 1 year ago

“Everything works fine, but it would be better if there was a printed copy of the insurance cover sent in the post that could be left in the car for any emergency. It is not always convenient to print out from an online description or access it when on a journey.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to leave us a 4-star rating for Grove & Dean Private Clients. We truly appreciate your feedback and are thrilled to hear that everything is working fine for you. We understand that having a printed copy of your insurance cover sent in the post would be more convenient, especially in emergency situations. We apologise for any inconvenience this may cause. We greatly value your suggestion and will definitely take it into consideration for future improvements to our services. Kind Regards, Jess Grove & Dean

Posted 1 year ago

“Good price and good service.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with four stars! We genuinely appreciate your feedback and are thrilled to hear that you had a positive experience with us. At Grove & Dean Private Clients, we constantly strive to provide our customers with both a good price and good service, so we're delighted that this resonated with you. Rest assured, we'll continue to work hard to maintain this level of satisfaction for all our valued clients. Kind Regards, Jess Grove & Dean

Posted 1 year ago

“carnt realy give an honest rateing as only been with them 2 year had no claim so dont no what they are realy like”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with 4 stars. We truly appreciate your honest feedback. Kind regards, Molly Grove & Dean

Posted 1 year ago

“The agent I spoke to was very helpful.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with 4 stars! We greatly appreciate your feedback and are thrilled to hear about your positive experience. Kind regards, Molly Grove & Dean

Posted 1 year ago

“all ok thanks - got my insurance sorted through the online portal”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a positive review. Our team work hard to make the portal as simple and straight forward to use for all of our policyholders, so your review is much appreciated. Kind Regards Jon Grove & Dean

Posted 1 year ago

“Had a quick question and issue was rectified immediately”

Helpful Report

Posted 1 year ago

Hi, We are thrilled to hear our team were able to help and resolve your query. We appreciate the time taken to leave us, and our team a positive review. Kind Regards Jon Grove & Dean

Posted 1 year ago

“Quickand easy but not the cheapest option”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a positive review. Please don't hesitate to contact us if you do have any queries or questions about your policy. Kind Regards Jon Grove & Dean

Posted 1 year ago

“Grove & dean are quite good but the only problem is that the insurance almost doubled in a year (with NO claims made). I thought this was meant to be going down not up!”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a positive review, we appreciate the time taken. Kind Regards Jon Grove & Dean

Posted 1 year ago

“Had all the information I required. Got what asked for at a good price.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for giving Grove & Dean Private Clients a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had all the information you required and were able to get what you asked for at a good price. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Helpful service”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with a fantastic 4-star rating! We sincerely appreciate your feedback and the trust you've placed in our services. Kind regards, Molly Grove & Dean

Posted 1 year ago

“I would have given full marks if it were not for G&D losing continuity with my Car Insurances , one minute they're competitive, then they're not. This time they were £25 cheaper than my previous Insurer - so much for customer retention and loyalty. G&D you're going to have to work as hard for next year as you did with the current year!”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with four stars. We greatly appreciate your feedback and support. Kind regards Molly Grove & Dean

Posted 1 year ago

“Quick and easy to deal with, no passing you around to different departments and is uk based.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to give Grove & Dean Private Clients a fantastic 4-star rating! We truly appreciate your feedback and the positive review you have shared. Kind regards, Molly Grove & Dean

Posted 1 year ago

“I asked if they did a extra windshield cover for an a class motorhome willing to pay a bit more but it suddenly jumped up £600 not good when they only offer £600 cover as standard”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a positive review. We appreciate the time taken to leave us a review. Kind Regards Jon Grove & Dean

Posted 1 year ago

“Good easy to navigate and good price Rekrapnairb@gmail.com”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a positive review and we are happy to hear our team we were able to offer a competitive quote in an easy and straightforward manner. Kind Regards Jon Grove & Dean

Posted 1 year ago

“Would of given 5 stars but had to phone up as there was no document in my file”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a positive review. We appreciate the feedback and appreciate the time taken to leave us a review. Kind Regards Jon Grove & Dean

Posted 1 year ago

“Pleased with price and easy to set up”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us this review, we appreciate the positive feedback. We are so happy to know you are pleased with the online set up service. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Do not understand why I was charged so much over the actual premium cost?. The service was otherwise OK.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5 star review, we appreciate the feedback and are happy to hear our team were able to help and assist. Kind Regards Jon Grove & Dean

Posted 1 year ago

“Good price and service delivered”

Helpful Report

Posted 1 year ago

Hi, We are thrilled to hear we were able to offer a competitive quote and our team were able to offer assistance and help where needed. We appreciate the time taken to leave us a positive review. Kind Regards Jon Grove & Dean

Posted 1 year ago

“Very competitive price, user friendly app. Would be 5 stars but haven’t had any need to contact them or claim!”

Helpful Report

Posted 1 year ago

Hi, We appreciate the time taken to leave this review and and are so pleased to know you are happy with the online and in app service we provide. Kind regards, Molly Grove & Dean

Posted 1 year ago

Grove & Dean Private Clients is rated 4.7 based on 2,513 reviews