Grove & Dean Private Clients Reviews

4.6 Rating 1,646 Reviews
90 %
of reviewers recommend Grove & Dean Private Clients
4.6
Based on 1,646 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Grove & Dean Private Clients Reviews
Still awaiting delivery of tracker that was to be provided as part of the motor home insurance package.
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Grove & Dean
Posted 8 months ago
Very happy with service given I would say telephone calls could be answered more promptly other than that no complaints could have got cheaper but have been with you for a number of years so decided to stay with yourselves
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean
Posted 8 months ago
Good service although a 35% fee for the service is a little steep.
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Grove & Dean
Posted 8 months ago
On-line system very easy and straightforward to use. Quick acknowledgement of policy etc. Not good at answering the phone.
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Grove & Dean
Posted 8 months ago
Very efficient service when taking out my motorcycle insurance policy.
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Grove & Dean
Posted 8 months ago
Bit miffed at having to show photo of garage and bike in garage, to prove garage's existence. I have had more than 15 motorcycles iin thiis garage over 9 years and never been asked ffor thiis before, by any insurer. Other than that, OK.
Helpful Report
Posted 8 months ago
Hi, Thank you for sharing your review with us, we appreciate your feedback. Kind regards, Molly Grove & Dean
Posted 6 months ago
Excellent value for money
Helpful Report
Posted 8 months ago
Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean
Posted 6 months ago
Dealt with my insurance for Rv in a professional manner
Helpful Report
Posted 8 months ago
Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean
Posted 6 months ago
So far all good.
Helpful Report
Posted 8 months ago
Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean
Posted 6 months ago
This is a new company to me and so far they have competitive and responsive
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Grove & Dean
Posted 8 months ago
your Renewal process comes across as a phishing scam so i ignored it until in the end it was blocked. As i dont use the car that much it wasnt until after it had expired i understood it wasnt. Maybe sofen the renewal emails, texts, letters, pigeons abit , even google thinks its spam otherwise , never had to make a claim so , so far all good.
Helpful Report
Posted 8 months ago
Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Grove & Dean
Posted 8 months ago
No probs, easy to deal with, excellent cover
Helpful Report
Posted 2 years ago
Great prices, easy to use website.
Helpful Report
Posted 2 years ago
Good company to deal with but cannot access my documents to print a hard copy
Helpful Report
Posted 2 years ago
very helpful with new policy and a good price
Helpful Report
Posted 2 years ago
Very efficient staff, kept me informed whilst setting up the new car insurance policy, very happy with the service
Helpful Report
Posted 2 years ago
The insuring process was straight forward and user friendly
Helpful Report
Posted 2 years ago
I always look round for a good deal. I am disappointed at the number of emails from you and Premium Credit (11 in total). Also having filled in details on a comparison site and paid a deposit the first email I received from you was marked URGENT! making me worried about my insurance. It was basically going over all the information that I had submitted on the comparison site ? Were you trying to trip me up ? As my dad always said "Insurance is only as good when you have to make a claim" Yours M.Fawcett
Helpful Report
Posted 2 years ago
Very pleasant and efficient staff, everything explained on policy's. A pleasure to do business with.
Helpful Report
Posted 2 years ago
easy to deal with quick response to emails.
Helpful Report
Posted 2 years ago
Grove & Dean Private Clients is rated 4.6 based on 1,646 reviews