Grove & Dean Private Clients Reviews

4.4 Rating 857 Reviews

85 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.4

Based on 857 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

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“Telephone conversation with office staff I felt was not very professional. I felt there were a lot of unnecessary questions to answer which I did not have to field with other insurers. Deal with the company by both email and telephone.”

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Posted 6 months ago

Hello, We are sorry if you were unhappy with our validation procedure. All purchased policies are validated by our sales support team to ensure that full cover is in place should a claim occur. We are also provided preferential rates from our panel of insurers for validating all purchased policies which are then passed onto our policyholders within their premiums. However, your feedback is appreciated and will be passed onto the relevant department. Regards, Jess Grove & Dean

Posted 1 month ago

“Thanks very good and very helpful exerlint”

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Posted 6 months ago

Hello David, Thank you for leaving us a positive review. I'm pleased to hear that you are happy with the helpful service provided. Kind regards, Issy Grove & Dean

Posted 1 month ago

“Very efficient with quick response to enquiries.”

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Posted 6 months ago

Hello, Thank you for sharing your review with us. I'm delighted to hear that you are satisfied with the efficient service provided. Best regards, Issy Grove & Dean

Posted 1 month ago

“Very disappointed that my insurance when up by £34 a month. Only reason it got renewed was because I forgot to cancel it.”

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Posted 6 months ago

“the service and help I have received directly from grove and dean i can not fault however the service I have received from companies acting on there behalf has been some of the worst I have encountered ie Kindertons and also im having issues with the legal team acting for them but i will see how things unfold before i write there name but Kindertons i would not touch with a barge pole left a very sour taste”

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Posted 7 months ago

“Excellent Customer Service for the past 8 Years Now with Grove&Dean.”

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Posted 7 months ago

“Keeps autorenewing without consent. Poor customer service.”

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Posted 7 months ago

“No probs, easy to deal with, excellent cover”

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Posted 7 months ago

“Very professional. Booked online but they make a curtesy call to make sure the policy is right for you.”

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Posted 7 months ago

“Not often I stay with the one broker but service and prices so good I can’t leave!”

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Posted 7 months ago

“Very good, easy to deal with, happy with the service.”

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Posted 7 months ago

“Very good very easy!”

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Posted 7 months ago

“Worst insurance I have dealt with in 42 years”

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Posted 7 months ago

“Bunch of rude, pushy crooks. Never again! Avoid.”

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Posted 7 months ago

“Great service , very helpful”

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Posted 7 months ago

“Renewed my Motorhome Insurance for another year. Excellent, friendly service at a very competitive price that included Breakdown and Legal cover.”

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Posted 7 months ago

“An easy and quick process to buy my insurance online and at a great price!”

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Posted 7 months ago

“The app is great”

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Posted 7 months ago

“Receiving my documents after a short delay completed my van,s insurance for another 12 months”

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Posted 8 months ago

“I have to say my first experience using grove and Dean it was lovely to speak to someone who understood my needs and picked the right policy for me at a very suitable price highly recommend”

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Posted 8 months ago

Grove & Dean Private Clients is rated 4.4 based on 857 reviews