Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.68

4.7 Rating 2,787 Reviews

93 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

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English

“Great company made every thing so easy.great staff that are helpful friendly and polite and above all professional.also great product at a excellent price and value.always have given me excellent service so thanks 👍”

Helpful Report

Posted 1 day ago

Hi Stuart, Thank you for your 5-star review! We’re delighted you found everything easy, our staff helpful and professional, and that you’re happy with the product and value. If you need anything else, we’ll be happy to assist. Kind regards, Molly Grove & Dean Private Clients

Posted 19 hours ago

“Good service easy to reach and deal with. Helpful customer service Thank you.”

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Posted 2 days ago

Hi Volkan, Thank you for your 5-star review! We’re glad you found our service easy to reach and deal with, and that our customer service was helpful. If you need anything else, we’ll be happy to assist. Kind regards, Molly Grove & Dean Private Clients

Posted 2 days ago

“Very nice”

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Posted 3 days ago

Hi Andrei, Thank you for your 5-star review! We’re glad you found Grove & Dean Private Clients very nice. If you need anything else, we’ll be happy to assist. Kind regards, Molly Grove & Dean Private Clients

Posted 2 days ago

“I FIND GROVE AND DEAN EASY TO DEAL WITH AS I CAN ALWAYS SPEAK TO THEM VIA A TELEPHONE CALL.THE STAFF ARE ALWAYS LOVELY AND HELPFUL. ALSO ALWAYS COME UP WITH A GOOD INSURANCE POLICY FOR A FAIR PRICE.”

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Posted 3 days ago

Hi Trevor, Thank you for your 5-star review! We’re glad you find Grove & Dean Private Clients easy to deal with and that our team is lovely and helpful. It’s great to hear you’re getting a good insurance policy at a fair price. If you need anything else, we’ll be happy to assist. Kind regards, Molly Grove & Dean Private Clients

Posted 2 days ago

“Easy to use and competitive prices”

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Posted 4 days ago

Hi William, Thank you for your 5-star review! We’re glad you found Grove & Dean Private Clients easy to use and our prices competitive. If you need anything in the future, we’ll be happy to help. Kind regards, Molly Grove & Dean Private Clients

Posted 3 days ago

“Had a very nice experience on the telephone Followed up by confirmation by post Very comprehensive and competitive offers Spoke to my wife who will check Grove and Dean out when her car insurance is due Thank you Kennedy Baxter”

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Posted 4 days ago

Hi Kennedy, Thank you for your 5-star review! We’re delighted you had a good experience over the phone and with the follow-up by post. It’s great to hear our offers come across as comprehensive and competitive. We’ll be here when your wife decides to take a look. Kind regards, Molly Grove & Dean Private Clients

Posted 3 days ago

“Excellent service”

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Posted 4 days ago

Hi Dail, Thank you for your 5-star review! We’re thrilled you’re happy with our service. We appreciate your feedback and look forward to helping you again. Kind regards, Molly Grove & Dean Private Clients

Posted 3 days ago

“I've been with Grove &Dean for several years for Campervan insurance and decided to try them for my motorcycle insurance. Im glad I did. The best cover with a good premium, very straight forward and clear process.”

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Posted 1 week ago

Hi John, Thank you for your amazing 5-star review! We’re so pleased to hear you enjoyed our campervan and motorcycle insurance services. Your appreciation for our straightforward process and competitive coverage means a lot to us. We look forward to continuing to serve you in the future! Kind regards, Molly Grove & Dean Private Clients

Posted 1 week ago

“Very professional”

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Posted 1 week ago

Hi Charlotte, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our service very professional. Your kind words motivate us to maintain our high standards. Kind regards, Molly Grove & Dean Private Clients

Posted 1 week ago

“Every year I receive a first class service on renewal. No complaints.”

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Posted 1 week ago

Hi Andrew, Thank you for your outstanding 5-star review! We’re thrilled to know you consistently receive first-class service during your renewals. Your satisfaction is our top priority, and we’re grateful for your continued trust in us. Kind regards, Molly Grove & Dean Private Clients

Posted 1 week ago

“Good service”

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Posted 1 week ago

Hi Geraint, Thank you for your excellent 5-star review! We're thrilled to hear you had a good experience with our service. Your feedback encourages us to keep up the great work, and we look forward to assisting you again soon! Best wishes, Molly Grove & Dean Private Clients

Posted 1 week ago

“so very helpful staff”

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Posted 1 week ago

Hi Anne, Thank you for your wonderful 5-star review! We're so glad to hear that our staff were able to assist you so effectively. Your kind words inspire us to keep delivering great service! Best wishes, Molly Grove & Dean Private Clients

Posted 1 week ago

“Very pleased with the personal service makes refreshing change to be able to speak to an adviser”

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Posted 1 week ago

Hi Irene, Thank you for your fantastic 5-star review! We’re delighted to hear that you appreciate our personal service. It’s great to know that having direct access to an adviser made a positive difference for you. Your feedback truly motivates us to continue providing exceptional support. Kind regards, Molly Grove & Dean Private Clients

Posted 1 week ago

“I have now been with Grove & Dean for two years. If they provide the same level of product and service for their entirety then I'll be with them for a long, long time! I've never been with a company, through 35 years of driving, that provides such an exceptional service. The customer service is spectacular, the product faultless, the lead up to renewal and post renewal is seemingly seamless and my monetary instructions are followed to the letter by all parties! I would definitely recommend this company for van insurance to anyone and anytime, on the level of service they provide at present...”

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Posted 1 week ago

Hi Karl, Thank you for your fantastic 5-star review! We’re overjoyed to hear that you've had a wonderful experience with us over the past two years. Your kind words about our customer service and seamless processes truly mean a lot to us. We aim to maintain this level of service for all our clients, and it’s rewarding to know we’re meeting your expectations. Warm regards, Jess Grove & Dean Private Clients

Posted 1 week ago

“Policy and premiums seem good. Insurers are very difficult to deal with. Offer agreed valuation service, but despite sending all the info they request they just keep on refusing a very fair valuation? No reasoning or guidance on what they believe is a true valuation, just a NO! Very frustrating and I have been deciding if to cancel because of this. Sort this out please.”

Helpful Report

Posted 1 week ago

Hi, We are sorry to hear of your negative experience with us when applying for agreed value. We have contacted our agreed value team and aske that they reach out to you to give some further insight. If you are still unhappy and wish to take this further please reach out to us directly, via our website and we will be happy to assist. Kind regards, Jess Grove & Dean

Posted 1 week ago

“Very friendly knowledgeable and efficient service from Sarah, she explained the policy very well. Highly recommended.”

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Posted 2 weeks ago

Hi Suzannah, Thank you so much for your glowing 5-star review! We’re thrilled to hear that you found Sarah's service friendly, knowledgeable, and efficient. Your recommendation means a lot to us and we truly appreciate your support. Warm wishes, Jess Grove & Dean

Posted 1 week ago

“Received a great renewal price and everything is explained clearly on the documents.”

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Posted 2 weeks ago

Hi Richard, Thank you for your wonderful 5-star review! We're so pleased to hear that you received a great renewal price and that everything was clearly explained in the documents. Your satisfaction means the world to us, and we truly appreciate your feedback. Kind regards, Molly Grove & Dean Private Clients

Posted 2 weeks ago

“Very competitive quote and easy company to deal with. Very satisfied”

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Posted 2 weeks ago

Hi Julian, Thank you so much for your amazing 5-star review! We're delighted to hear that you found our quote competitive and that your experience with us has been smooth. Your satisfaction is incredibly important to us, and we truly appreciate your feedback. Kind regards, Molly Grove & Dean Private Clients

Posted 2 weeks ago

“Excellent service, they do everything they say they do, what more can you ask?”

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Posted 2 weeks ago

Hi David, Thank you for your fantastic 5-star review! We're thrilled to hear that our service has met your expectations and that we deliver on our promises. Your satisfaction is what drives us, and we appreciate your kind words. Kind regards, Molly Grove & Dean Private Clients

Posted 2 weeks ago

“Very pleased with the outstanding service I received from Grove and Dean”

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Posted 2 weeks ago

Hi Janet, Thank you for your 5-star review! We’re delighted you’re very pleased with the outstanding service. If you need anything else, we’ll be happy to assist. Kind regards, Molly Grove & Dean Private Clients

Posted 19 hours ago

Grove & Dean Private Clients is rated 4.7 based on 2,787 reviews