Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.68

4.7 Rating 2,804 Reviews

93 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,804 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The process was straightforward. Questions I asked by email were followed through.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a review, and we are glad to hear our team were able to help. Kind regards Jon Grove & Dean

Posted 1 year ago

“Very helpful and professional.”

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Posted 1 year ago

HI, Thank you so much for your positive review. We truly appreciate your support and feedback We are thrilled to hear that you found our team to be very helpful and professional. At Grove & Dean, it is our utmost priority to provide exceptional service to all our clients. Kind regards Jon Grove & Dean

Posted 1 year ago

“No experiencew of these really, but they were the lowest quote with the features I wanted. Pleased to give them a go, time will tell.”

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Posted 1 year ago

Hi, We appreciate the time taken to leave us a positive review and are happy to hear of your positive experience. Kind regards Jon Grove & Dean

Posted 1 year ago

“I have been a client with company for years very happy with the service provided.”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a positive review and we look forward to many more years of service. Kind regards Jon Grove & Dean

Posted 1 year ago

“Treated courteously and with efficiency.”

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Posted 1 year ago

Hi, We are glad to hear of your positive experience and appreciate the time taken to leave us a positive review. Kind regards Jon Grove & Dean

Posted 1 year ago

“Not the cheapest but quick service”

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Posted 1 year ago

Hi, Thank you for taking the time to review us we are so happy to know you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Process was trouble free online, good extras on the policy. Only issue, like with all insurance companies this year is the the 40 % increase in the policy price ? It's like were all being stung / punished because of the Range Rover theft issue and the realisation that Electric vehicles are costing more to repair or write off than first thought ? Normal customers driving cheaper, older vehicles, who are trouble free and claim free for years on end, shouldn't be punished in their wallets because of other people's choices, mistakes !”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback. We are glad to know you are pleased with the online service. Your comments regarding the renewal have been passed onto the appropriate managers. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Would have got 5 stars but i asked for a postal cert of insurance not received”

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Posted 1 year ago

Hi, Thank you for the positive review, we have re issued a copy of the documents out via post for you. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Good experience so far.”

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Posted 1 year ago

Hi, Thank you for the positive review, your feedback is appreciated. Kind regards, Molly Grove & Dean

Posted 1 year ago

“always helpful”

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Posted 1 year ago

Hi, Thank you for reviewing us, we are pleased to know you are satisfied with our service. Kind Regards, Molly Grove & Dean

Posted 1 year ago

“Very good and helpful thanks”

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Posted 1 year ago

Hi, Thank you for taking the time to review us we are so happy to hear of your positive experience. Kind regards, Molly Grove & Dean

Posted 1 year ago

“App is very useful and insurance quote was very good. Can’t give a 5 star just yet as I’ve not had to deal with the company as yet should I need to make a claim. Hopefully not though.”

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Posted 1 year ago

Hi, Thank you we are so happy to know you are pleased with the online service and the policy premium offered. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Good to deal with and understanding”

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Posted 1 year ago

Hi, We are so happy to know you are pleased with the service from our team, thank you for sharing your positive review. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Very helpful Staff”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, we are pleased to know you are happy with the service from our staff. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Everything was first class apart from the chat thing I found it very frustrating, a spoken conversation would have been so much better quicker. Would have saved me pulling my hair out, I'm bald now”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Fortuately I have not as yet had to make a claim, as this is the real test of a good insurance company. So I can only comment on the purchasing process and value for money.”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, we are happy to hear of your positive experience. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Easy to deal with.”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, we are happy to hear of your experience. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Received a renewal quote that was way too high, went on Meerkats and found a much better deal - channeled through Grove & Dean. Go figure.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are happy to know you are pleased with the premium we have offered. Kind regards, Molly Grove & Dean

Posted 1 year ago

“As always very helpful and good response.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 1 year ago

“I would have given 5 stars but there was a delay in sorting it out although I had paid early. But overall good service, as this was amended quickly.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Grove & Dean

Posted 1 year ago

Grove & Dean Private Clients is rated 4.7 based on 2,804 reviews