Hi Dudley,
Thank you for your review. We’re glad you found the service excellent, and we appreciate your honest note about the price.
Kind regards,
Chloe
Team Grove & Dean Private Clients
Hi Kathleen,
Thank you for sharing your experience. We’re glad to hear you didn’t wait long and found the reply efficient.
Kind regards,
Chloe
Team Grove & Dean Private Clients
Hi Susan,
Thank you for your feedback. We’re glad to hear you’re kept up to date with any changes to your motor policy.
Kind regards,
Chloe
Grove & Dean Private Clients
“Grove and Dean were very easy to deal with and provided the best price for my car insurance. I had previously had insurance from Tesco, but when it was renewal time I found the "good price" had doubled.
So. its Grove and Dean for me.”
Hi Margaret,
Thank you for sharing your experience. We’re glad Grove & Dean Private Clients were easy to deal with and that you found a competitive price, especially after the renewal increase you saw elsewhere.
Kind regards,
Chloe
Grove & Dean Private Clients
Hi Stephen,
Thank you for your feedback. We’re glad to hear you found Grove & Dean Private Clients simple and easy to deal with, especially through using the app.
Kind regards,
Chloe
Grove & Dean Private Clients
“Asking for a review seems weird to me, but, the price is acceptable the background is suitable, please bear with me here........NOBODY will ever get 5 star as a mark of how good they are or do, until something goes wrong and the true strength of who they are and the service they provide to any arising situation will show the real reason they have been chosen, so 4 star is good...........very good.....so far”
Hi Keith,
Thank you for sharing your thoughts. We’re glad the price and background suit you, and we agree that the true strength of service shows in arising situations. If there’s anything else you’d like to share, feel free to let us know.
Kind regards,
Emily
Grove & Dean
Hi Paul,
Thank you for sharing your feedback. We’re glad it was quick and straightforward, and that the App was easy to use.
Kind regards,
Emily
Grove & Dean
“Great insurance cover but why wait till I've decided to buy and pay for my insurance before you notify me that you need proof of my car inside my garage. I went away on holiday the day after I took out the insurance just to get an email a week later thanking me but that you would require these photos. You sent me umpteen emails to which I replied saying I was on holiday. Luckily I got back just before the deadline to take the required photos. It stressed me out and spoilt my holiday. State it in the requirements at time of purchase not after.”
Hi there,
I’m sorry to hear the request for proof of parking came after you’d already started your insurance and during your holiday. I understand how stressful that can be. We’ll take your feedback on board about making such requirements clear at the time of purchase.
If there’s anything else you’d like to share, feel free to let us know.
Kind regards,
Emily
Grove & Dean
Hi,
Thank you for your 4-star review. We're glad to hear the service was quick and efficient and that you found the price good.
Kind regards,
Emily
Grove & Dean
Hi,
Thank you for your 4-star review. We’re glad you’re considering Grove & Dean Private Clients and hope it becomes a five if you need us.
Kind regards,
Chloe
Team Grove & Dean Private Clients
Hi,
Thank you for your review. We’re glad you found the service good and very professional. If there’s anything else you need, we’re here to help.
Kind regards,
Chloe
Team Grove & Dean Private Clients
Hi,
Thank you for your review. We’re glad one adviser was really helpful and solved your query. We’re sorry about the confusion with the first advisor. If there’s anything else you need, we’re here to help.
Kind regards,
Chloe
Team Grove & Dean Private Clients
Hi,
Thank you for your review. We’re glad you’ve found Grove & Dean very helpful. If there’s anything else we can assist with, please let us know.
Kind regards,
Emily
Grove & Dean
Hi,
Thank you for your review. We’re glad your experience so far has been positive and that you haven’t needed to test the inner workings yet. If there’s anything else we can help with, please let us know.
Kind regards,
Emily
Grove & Dean
English