Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,630 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,630 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 4th December 2025

416

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the awning,just wish the wind would stop gusting so I could use it !!”

Helpful Report

Posted 5 years ago

“AVOID THIS SHOP! They have the worst customer services I have ever encountered. They took my money, then ignored all emails for a month, even when I asked to cancel the order. They only refunded when I lodged a complain with PayPal. DO NOT BUY FROM GARDEN STREET”

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Posted 5 years ago

“I loved my bench. Delivery very quick.”

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Posted 5 years ago

“Very pleased with our table and chairs.”

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Posted 5 years ago

“very poor. base one side longer than the other had to cut it so it was the same size as the other one. no one at other end of phone .would not recommend to any one.”

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Posted 5 years ago

“Excellent rolls of turf. Very good quality very fresh and in good condition excellent service and advice given to me would recommend it for anyone who needs new turf lawn”

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Posted 5 years ago

“I keep being asked for reviews but I haven’t received my order yet and I can’t get a response from customer services.”

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Posted 5 years ago

“Very pleased with the Arbour, would recommend to friends for sure. Very easy to assemble.”

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Posted 5 years ago

“My products arrived quickly and when I tried them for the first time I found the texture of the moisturiser to be silky and it glided on to my skin, absorbing well. The aromas of the different moisturizers were all beautiful and I breathed in the oils as I applied them. Great natural products at a reasonable price”

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Posted 5 years ago

“Very good customer service and great price.”

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Posted 5 years ago

“easy to navigate web site Good descriptions of goods Dispatch and delivery exactly as described”

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Posted 5 years ago

“Ordered item online. Waited almost 3 weeks to get an email to say that my item was not in stock and would I like to order something else. Got a refund. Very poor communication.”

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Posted 5 years ago

“Very pleased with our arch. Its made from quality wood. Arrived on time and friendly service. Would recommend.”

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Posted 5 years ago

“Excellent service and the balustrade was very well made and looks great. Very pleased with the product and competitive price thank you.”

Garden Street 5 star review on 26th July 2020

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Posted 5 years ago

“Very disappointed! I ordered from this company & the storage box took a few weeks to arrive, when it finally arrived I took it from its damaged box that had been sellotaped up to find no instructions on how to assemble so contacted the company by e-mail to inform them & received an e-mail back apologizing & sent a pdf attachment with instruction, Great I thought :) But looking at the instruction I found that numerous supporting brackets, bolts & fitting brackets were missing & slighty damaged parts to my dismay so I again contacted the company & after a week they e-mailed me back apologizing & they would send out new parts, this was two weeks ago & after numerous e-mails from me they had totally ignored my e-mails & have had no communication from then since :( This is now in the hands of Pay Pal complaints & the company after four days has still not replied to Pay Pal either. DO NOT BUY FROM THIS COMPANY!!”

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Posted 5 years ago

“Speedy delivery”

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Posted 5 years ago

“Very good fence panel easy to fit good seller”

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Posted 5 years ago

“Excellent service. Great product. Highly recommended, buy with confidence.”

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Posted 5 years ago

“Excellent service. I recommend Garden Street without reservation”

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Posted 5 years ago

“Easy to deal with them, all online and speedy delivery! Good quality table and chairs, very pleased and would use again.”

Helpful Report

Posted 5 years ago

Garden Street is rated 4.2 based on 7,630 reviews