Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,062 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,062 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 31st January 2024

378

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with product overall, but back section required planing to fit.”

Helpful Report

Posted 1 day ago

“Delivered on time. Not been able to erect the lean to green house, I have to wait for it to be done. I'm sure it will be ok.”

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Posted 1 month ago

“The swing seat arrived well packed, but three of the screws on the trellis were broken and several rough patches had to be sanded down. It still needs to be assembled as I want to waterproof it first….it rains a lot in Cornwall!”

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Posted 2 months ago

“Quick delivery, looks good, kids love it If you don’t mind pre drilling everything’ and putting a thousand screws in, that’s what your getting. Other than that I’m happy .”

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Posted 2 months ago

“I ordered a Noma wicker stag but unfortunately an acrylic stag arrived. I called customer service and they were very helpful and professional, they advised me that they would dispatch the correct product and have the wrong item collected. This all went according to plan. I am very happy with the product I ordered and the customer service I received to rectify promptly. Thanks”

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Posted 3 months ago

“Bought a companion seat. Easy to put together but wobbled a bit so my son added a sliver of wood to steady it. Nice seat. Would buy from Garden Street.”

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Posted 3 months ago

“Have not fitted them yet, but they look good quality and were a decent price.”

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Posted 9 months ago

“Although I like the finish product, it was very difficult to put together and the instructions weren't very helpful.”

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Posted 9 months ago

“Prompt delivery when chased for delivery date”

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Posted 10 months ago

“Uncomplicated ordering process goods despatched promptly and cheapest on the 'net!”

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Posted 10 months ago

“Over the moon with my product. Would deffo recommend.”

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Posted 10 months ago

“Excellent products from Norfolk Leisure. Garden Street needed a reminder to send one of the two items but reacted quickly. Otherwise a good experience, worth dealing with again.”

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Posted 10 months ago

“The on-line ordering was good & the bench was delivered on time - no problems at all. When the bench arrived a slat was broken, but his was replaced really quickly. Now the bench is assembled we are very pleased with our purchase. Thank you”

Helpful Report

Posted 10 months ago

“I bought garden swing seat and cushions and knew that they were waiting for stock. The actual delivery was not as convenient as I would have hoped in that I did not know when it was going to be delivered. I was made aware that it was with TNT for delivery but not when. FedEx then delivered it on a day I was not in and they left a card with tracking information that did not work but a redelivery day that fortunately someone was at home. Putting it together was relatively straightforward but definitely needed 2 of us. It's lovely.”

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Posted 10 months ago

“Competitive price and delivery was smooth.”

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Posted 10 months ago

“No complaints about garden street itself. Pleased with garden canopy. However, the delivery company for the canopy were appalling. My complaint with them is still I resolved.”

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Posted 10 months ago

“My order was delivered within the time slot allocated. The driver was very polite and helpful and put everything in the garage. I haven't unpacked the table yet but I was very pleased with the quality of the chairs.”

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Posted 10 months ago

“Easy yo assemble and looks good. Excellent value.”

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Posted 11 months ago

“Delivery of items was quick but little to no communication or tracking available. I did have an issue with one of the items of the order not being delivered and after a quick call with customer services a replacement item was dispatched on next day delivery. Overall I would, and have already, order from Garden street again.”

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Posted 11 months ago

“Great productvert happy”

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Posted 1 year ago

Garden Street is rated 4.2 based on 7,062 reviews