Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,807 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,807 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product at a reasonable price. Delivered as promised. Would buy from them again.”

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Posted 2 weeks ago

“To order was easy Delivery was good Product was disappointing, it was bent and wouldn’t recline properly so my husband had to bend it to work I felt a the price we shouldn’t have needed to do this”

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Posted 4 weeks ago

“Very happy with the prompt service of my online purchase of a garden bench. The item arrived at the time stated and in good condition. Would be happy to use Garden Street again or recommend them.”

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Posted 1 month ago

“Great price, quality product and quick delivery.”

Garden Street 4 star review on 16th June 2026

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Posted 2 months ago

“service efficient and kept me informed of time scheduke,delivery could have been better inofrmation about product, not nearly as easy to assmeble as suggested”

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Posted 2 months ago

“Really pleased with the railings and posts, quality excellent. Only one area I feel could improve, the communication between ordering and delivery.”

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Posted 2 months ago

“Delighted with the furniture and as expected. Disappointed with the cover which is far too big for the set and gathers water when it rains.”

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Posted 2 months ago

“Excellent service thank you”

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Posted 2 months ago

“Received goods in good time. Arrived well packed. There was a problem with a piece of the bench. A new replcement was sent out very quickly. My one criticism is with the delivery. We received no pre information about either delivery. Both items were delivered without any information from the delivery courier and just turned up on the door step. The courier needs to get a grip on dealing with customers. From the reviews this seems to be a recouring theme.”

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Posted 3 months ago

“Bike shed is exactly what it looked like on the website. Strong and robust. The delivery was unclear. I heard nothing and then after 2 weeks, an email telling me it would be delivered by 24 hour service. It actually arrived 2 days later. I could have been away. No one checked.”

Garden Street 4 star review on 9th May 2026

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Posted 3 months ago

“Largely happy with this product. I hope I'm not being unfair, but I was disappointed at the amount of work involved in the assembly, with what seemed like hundreds of screws and not as much guidance as I would have liked, but the product itself is perfectly acceptable.”

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Posted 3 months ago

“On time no problems”

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Posted 3 months ago

“All done on the Internet so no human contact. Materials look like reused pallet material on some parts so a bit disappointed with product. Looks better after 4 coats of paint.”

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Posted 3 months ago

“Very good product and excellent delivery. Fair price (I always shop around and this seemed the best option). I found it a bit tricky to unwind until I realised that I had to cut wire.”

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Posted 3 months ago

“Whilst the arch was of good quality I was none too impressed with the method of securing the arch to the ground. Four tent pegs is not enough to secure the arch.”

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Posted 3 months ago

“There were issues with a late and incomplete delivery. I had been sent a returned item by mistake. This was rectified by Garden Street to my satisfaction as soon as possible.”

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Posted 4 months ago

“My reason for not giving 5 stars is due to the courier service not being displayed during checkout or on the website. I received emails from what appeared to be dpd, but also looked like a scam. Checking the email address online further convinced me the emails weren't legitimate, even though they coincided with a timeline of days after I ordered. I called your customer services and although whoever I spoke to was very friendly and polite and tried to find out who would be delivering, I didn't get the follow up reply confirmation I was told would be forthcoming. I received the parcel within a day or 2 of the call so all was well. And it was dpd. But a list of potential couriers would be useful.”

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Posted 4 months ago

“Great quality product and a price that could not be matched anywhere else.”

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Posted 4 months ago

“Nice worth the money good delivery service nice man”

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Posted 4 months ago

“Bought a log store and converted it into a shed as I couldn’t find a slim shed. Strong and quality construction. Fully recommend the product. Only issue was their courier, who was useless they took about 2 weeks to deliver and they cancelled twice alleging that the van had broken down. The company need to find a new courier.”

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Posted 5 months ago

Garden Street is rated 4.2 based on 7,807 reviews