Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,883 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,883 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would use again, good quality and sery”

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Posted 1 month ago

“Good service easy to order on line good quality goods Only problem was the length of time for delivery and poor communication from you delivery company”

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Posted 1 month ago

“Delivery was very early, woke me up at 6 o'clock. Gave the arbour two coats of paint and my son-in-law put it together for me. Pleased withn the final result, looks mgreat.”

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Posted 2 months ago

“Furniture quality seems very good and the chairs are comfortable. The delivery driver wasn't particularly helpful and initially didn't want to help to move the furniture down the side passage.”

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Posted 2 months ago

“Good product at a reasonable price. Delivered as promised. Would buy from them again.”

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Posted 3 months ago

“To order was easy Delivery was good Product was disappointing, it was bent and wouldn’t recline properly so my husband had to bend it to work I felt a the price we shouldn’t have needed to do this”

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Posted 3 months ago

“Very happy with the prompt service of my online purchase of a garden bench. The item arrived at the time stated and in good condition. Would be happy to use Garden Street again or recommend them.”

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Posted 4 months ago

“Great price, quality product and quick delivery.”

Garden Street 4 star review on 16th June 2026

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Posted 4 months ago

“service efficient and kept me informed of time scheduke,delivery could have been better inofrmation about product, not nearly as easy to assmeble as suggested”

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Posted 5 months ago

“Really pleased with the railings and posts, quality excellent. Only one area I feel could improve, the communication between ordering and delivery.”

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Posted 5 months ago

“Delighted with the furniture and as expected. Disappointed with the cover which is far too big for the set and gathers water when it rains.”

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Posted 5 months ago

“Excellent service thank you”

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Posted 5 months ago

“Received goods in good time. Arrived well packed. There was a problem with a piece of the bench. A new replcement was sent out very quickly. My one criticism is with the delivery. We received no pre information about either delivery. Both items were delivered without any information from the delivery courier and just turned up on the door step. The courier needs to get a grip on dealing with customers. From the reviews this seems to be a recouring theme.”

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Posted 5 months ago

“Bike shed is exactly what it looked like on the website. Strong and robust. The delivery was unclear. I heard nothing and then after 2 weeks, an email telling me it would be delivered by 24 hour service. It actually arrived 2 days later. I could have been away. No one checked.”

Garden Street 4 star review on 9th May 2026

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Posted 6 months ago

“Largely happy with this product. I hope I'm not being unfair, but I was disappointed at the amount of work involved in the assembly, with what seemed like hundreds of screws and not as much guidance as I would have liked, but the product itself is perfectly acceptable.”

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Posted 6 months ago

“On time no problems”

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Posted 6 months ago

“All done on the Internet so no human contact. Materials look like reused pallet material on some parts so a bit disappointed with product. Looks better after 4 coats of paint.”

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Posted 6 months ago

“Very good product and excellent delivery. Fair price (I always shop around and this seemed the best option). I found it a bit tricky to unwind until I realised that I had to cut wire.”

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Posted 6 months ago

“Whilst the arch was of good quality I was none too impressed with the method of securing the arch to the ground. Four tent pegs is not enough to secure the arch.”

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Posted 6 months ago

“There were issues with a late and incomplete delivery. I had been sent a returned item by mistake. This was rectified by Garden Street to my satisfaction as soon as possible.”

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Posted 6 months ago

Garden Street is rated 4.2 based on 7,883 reviews