Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,488 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,488 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault the service ,very smooth from ordering to delivery . Goods well boxed and delivery on time . Yes I would use this company again”

Helpful Report

Posted 1 week ago

“The swinging chair I ordered took longer than was expected to be delivered 3 weeks instead of 2 weeks”

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Posted 1 week ago

“Vitavia greenhouse bought, quick and easy communication with actual vendor (Vitavia), kept informed via email.”

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Posted 1 week ago

“Kept up to date with delivery. All was as expected and delivered on time.”

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Posted 1 week ago

“We ordered the LG Outdoor Barcelona set with gas firepit table in May 2025. The quality is great and was easy to assemble. The cushions are plenty plush and has finished off our garden. Delivery was quick and the guys were really helpful, carrying it to our garden rather than just at the entrance of the house. Although this is expensive, you get what you pay for, and i would recommend this to any potential purchasers.”

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Posted 2 weeks ago

“Had to contact company as arbour came with no instructions or fixings - these were delivered promptly the following day. The arbour is excellent quality & well made. My only gripe is that it was delivered on a wooden pallet which you had to dispose of yourself”

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Posted 2 weeks ago

“did everything the company said it would do. Very satisfied”

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Posted 2 weeks ago

“Great quality item and really fast delivery 👌”

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Posted 2 weeks ago

“Patio set cover as described and a perfect fit at a very reasonable price. Delivered very quickly.”

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Posted 2 weeks ago

“Extremely happy with the patio table I purchased. Great quality and arrived very quickly!”

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Posted 2 weeks ago

“Good quality item but had to drill one hole as it hadn’t been drilled. That wasn’t a big deal. Shocking customer support. Ordered based on a 10 working day delivery. Took around 3 1/2 weeks to be delivered. I had to keep chasing Garden Street and then waited days for response. Very poor service.”

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Posted 2 weeks ago

“Excellent service, real attention to detail. Thank you Joan.”

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Posted 2 weeks ago

“Very easy company to deal with. Garden bench as described with the quality they promised. Very prompt delivery. An all round good experience from ordering to receipt. Would definitely recommend.”

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Posted 2 weeks ago

“Excellent service from the start of my order to the delivery”

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Posted 2 weeks ago

“Searched for a patio set and found the perfect one on the site.Easy to order online and it was delivered on time.The delivery driver was very helpful in helping get the items positioned. The quality of the product was very good and the price was comparable with other companies.Very happy with the service provided.”

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Posted 2 weeks ago

“Your payment screen is semi obscured by your on line assistant and your plea for a rating. Please move them to a later page.”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Chedworth bistro patio set cover was much cheaper than other retailers and arrived quickly.”

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Posted 3 weeks ago

“Excellent Product, Good Price, Great Service. We bought the Royalcraft Wentworth 4 seat dining set and 2 recliners. We were very impressed with the care taken By Rob Scriven during the sales process. The products arrived as planned. Unfortunately there was some minor damage, but Rob arranged for a replacement - No quibble!! The chairs come fully assembled, the table is easy to assemble with clear instructions They look great and are very comfortable - with higher than normal backs Fully recommend this company and the product”

Helpful Report

Posted 3 weeks ago

“Quality patio set at a great price. More importantly, Garden Street immediately corrected a shipping error with no quibbles. It was super easy and they were a dream to interact with!”

Helpful Report

Posted 3 weeks ago

Garden Street is rated 4.2 based on 7,488 reviews