Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,642 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order. Very good product. The bin stores are of very good quality. Easy instructions to follow”

Helpful Report

Posted 1 day ago

“Managed to put this together even with the dreadful instructions. Rawlinson badge was upside down and a few of the pieces had large splits, Could’ve done withe a few more screws. Ran out of screws hence the clamp.”

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Posted 4 days ago

“Tripple bin store delivered on time and helpfully. Product is good and easy to assemble with care for a competent DIYer. I think an additional bra e would be helpful. Good product.”

Garden Street 5 star review on 2nd March 2026

Helpful Report

Posted 1 week ago

“No problems either with the online ordering or the item, which was well packaged and swiftly delivered. Would be happy to shop there again.”

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Posted 1 week ago

“Excellant service from delivery lads”

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Posted 1 week ago

“Excellant Thanks”

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Posted 1 week ago

“Easy to navigate website, dealt with promptly & driver was friendly on delivery”

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Posted 1 week ago

“Delivery was on time excellent service from start to finish,wouldn’t hesitate to choose your company again”

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Posted 1 week ago

“The bench was delivered on time. Very happy with the quality.”

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Posted 1 week ago

“I ordered a table cover. A circle one. I was sent an oval one. I know the difference! But garden street insisted it was a circle one. Hartford’s to a circle one and an epileptic one. The package was right but the cover wasn’t! It was clear that there was a mix up. Cost £9 for ME to return it! I have used Garden Street a lot in the past. Would never use them again even if they were the cheapest. Do not deal with them if you rely on honest customer service.”

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Posted 2 weeks ago

“Service was good but disappointed with the quality of the article. Appears flimsy and rain comes through the slats but hopefully will last some time.”

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Posted 2 weeks ago

“Very good quality and easy to assemble”

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Posted 3 weeks ago

“So pleased with my wood store very easy to assemble. Have recommended your product too friends.”

Garden Street 5 star review on 15th February 2026

Helpful Report

Posted 3 weeks ago

“Fast and efficient service. They dealt with a problem with one item extremely fairly and to our great satisfaction.”

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Posted 3 weeks ago

“Very happy with the heavy duty roll of wooden lawn edging. There was a good choice of sizes and I think it was well worth the bit extra for the heavy duty.”

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Posted 1 month ago

“Prompt delivery of the potting table. Easy to put together, sturdy and just what I wanted. Would definitely recommend.”

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Posted 1 month ago

“Wonderful Customer Service 100% ⭐️⭐️⭐️⭐️⭐️ Delighted when my XL garden ornament arrived safely, excellent packaging. Clear communication throughout and prompt delivery.”

Helpful Report

Posted 1 month ago

“Delivery reasonably prompt but all flat packs arrived very wet. This had caused one panel to stick to the one under and when separating, managed to split. Quality of unit very poor. Made up from wood seconds joined together. This was all raised but following several mails it still took over a week to get a response. By then had not alternative but to continue building. Final response was that as it had been built and chickens put in it, Garden Street accept no responsibility and no refund/return now possible.”

Helpful Report

Posted 1 month ago

“Very efficient ordering and dispatch of the gorgeous wooden troughs. Delivered quickly by a very polite young man. Would 100% order from Garden Street again.”

Garden Street 5 star review on 5th February 2026

Helpful Report

Posted 1 month ago

“I purchased a garden bench on line, it was quick easy and a great price in the January sale. On the day of arrival I was kept updated via text.”

Helpful Report

Posted 1 month ago

Garden Street is rated 4.2 based on 7,642 reviews