Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,613 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,613 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 4th December 2025

416

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Charles Taylor Dorset three seater swing seat. I am very happy with my purchase. Delivery was much sooner than I expected, and I didn't receive any notification when it was being delivered. I received a phone call to say they were outside my house delivering it. I had to alter my plans and rush back home. Some notice would have been helpful. They assembled the swing, and although I did tell them where I wanted it positioning, they didn't put it where I requested. Its solid wood, I had to ask 3 friends to repositioned the swing. My brief interaction with the delivery team, i had to leave to get to a planned event, was polite and respectful. Overall the service was good, would have been better if I'd been informed when the delivery was to be made.”

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Posted 1 day ago

“Bought my 86 year old mum with alzheimers a footstool the leg fell off after putting it together for her had to glue it on as she loved it so much”

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Posted 2 days ago

“Everything was delivered very swiftly and the Deer are beautiful. I would certainly recommend Garden Street to others.”

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Posted 5 days ago

“Would highly recommend this company for speedy service, goods received quickly and easy assembly Christmas garden lights ✨️”

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Posted 2 weeks ago

“Easy to navigate site, order and pay. Packaged well and delivered on time.”

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Posted 2 weeks ago

“Quick delivery good price very good experience”

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Posted 2 weeks ago

“Very good service.”

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Posted 2 weeks ago

“I would like to thank you for the products you sent to me. They were exactly what I was looking for and just right. Thanks for the prompt service and delivery. All the best Mick”

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Posted 2 weeks ago

“Excellent produced, price and fast delivery.”

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Posted 2 weeks ago

“I was asked to provide my tenant with a wood store.l researched on line in order to see the widest choice. I decided my budget had to be £150-£200. It was delivered extremely well packed. I anticipated needing a second person to assemble it. It was extremely straightforward to assemble single handed. I was slightly hungover and my glasses were not very clean which l thought was testament to brilliant design and manufacturing. So what stared off as an irritating request , turned into a triumph of a well made ,beautiful looking log store . It is frankly THE log store to have.”

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Posted 3 weeks ago

“The product not really fit for purpose as a log shed . However the delivery driver was great and helpful.”

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Posted 4 weeks ago

“Delivered promptly with a minimum of fuss.”

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Posted 1 month ago

“I purchased a pair of wrought Iron decorative panels to fill a space between a fence and the positioning of a wrought iron gate, I have to say they were Ideal. The quality was better than I had expected, the price and the delivery cost was much cheaper than other suppliers for exactly the same product. Garden Street kept me informed throughout with the progress of the order. I would highly recommend this supplier and will be looking for more garden related products in the future.”

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Posted 1 month ago

“Excellent service. Delivery to the door despite other companies advising not able to deliver to our postcode. Our swing bench was fully set up for us to use straight away. Definitely recommend them and I'm sure we will buy from them again”

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Posted 1 month ago

“Good service, but delivery took a while to scheduled and the assembly instructions weren't the easiest to find.”

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Posted 1 month ago

“I bought the wooden Christmas Tree. It has lights and baubles. It is absolutely stunning. Package really well Great delivery”

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Posted 1 month ago

“Really happy with the quality of this product, the speed of delivery and the customer service we received generally. Price was competitive too. And the delivery guy helped me get the sections of shed onto my property, which was a bonus.”

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Posted 1 month ago

“Still awating delivery as container delivery delayed but kept informed about the problem.”

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Posted 1 month ago

“Five starts for the service, competitive price and amazing genuine product!”

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Posted 1 month ago

“Very good product [garden gate], at a very good price and speedily delivered by a helpful delivrty man. Gate looks very good in situ.”

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Posted 1 month ago

Garden Street is rated 4.2 based on 7,613 reviews