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Garden Street Reviews

4.60 Rating 3,633 Reviews
90% of reviewers recommend Garden Street
Company Reviews Product Reviews
Read Garden Street Reviews
76.55%
2781 Reviews
13.29%
483 Reviews
4.93%
179 Reviews
4.29%
156 Reviews
0.94%
34 Reviews
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Phone:
03335771926

Email:
sales@gardenstreet.co.uk

Categories:
Baby & Toddler
Home & Garden
Furniture

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Next Day
average delivery time
Greater than 85%
on-time delivery
Greater than 88%
accurate and undamaged orders
Customer Service
Telephone, Email, Live Chat
communication channels
Under an hour
queries resolved in
customer service
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews
5
Scott S
Scott S
Verified Buyer
"Good customer service, item was coming direct from supplier so the delivery was two days late, but the customer service kept me up to date via phone calls and emails"
Report
Posted 1 week ago
5
Phil F
Phil F
Verified Buyer
"Good service kept informed of delays s As was a preorder. Delivery was a let down, after going online to book a delivery date it did not arrive. This was no fault of Garden Street as was sent straight from suppliers. Would recommend Garden Street."
Report
Posted 2 weeks ago
5
More Photos
John K
John K
Verified Buyer
"VERY GOOD SERVICE, PROMT DELIVERY, EXCELLENT QUALITY FOR PRICE, EASY TO ASSEMBLE."
Report
Posted 3 weeks ago
Terry W
Verified Buyer
"Said purchase hasn't been delivered yet 10x6 foot shed, Waiting patiently,"
Helpful Report
Posted 13 hours ago
Visit Website
Karen H
Verified Buyer
"Product arrived with one faulty part which had a crack all down one side, contacted customer service who responded promptly within 24 hours. Faulty part identified with supplier and a replacement was received 1 week after first delivery. Overall satisfied with service."
Helpful Report
Posted 16 hours ago
David M
Verified Reviewer
"delivery originally delayed but prompt when conformation received. Product good value for money but definitely needs two people to assemble, Instructions clear although slightly difficult if erecting n different format than the booklet. Overall good value for money."
Helpful Report
Posted 17 hours ago
Charles W
Verified Buyer
"A good selection off plants to choose from - delivered promptly and good quality plants. Recommended"
Helpful Report
Posted 20 hours ago
Anonymous
Verified Buyer
"Very helpful. Prompt delivery"
Helpful Report
Posted 20 hours ago
Caroline D
Verified Buyer
"Exactly as expected Thanks"
Helpful Report
Posted 1 day ago
Sarah M
Verified Buyer
"Prompt accurate service. Good quality of goods"
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
"After not receiving my item 9 days after ordering on a 3-5 day delivery I contacted Garden street who promised to ring back that afternoon. I received no call back and then a week later I had a very disgruntled delivery driver ring me asking why I wasn’t in to receive my item, when I’d had no notification that I was going to receive any delivery that day!"
Helpful Report
Posted 1 day ago
Joy S
Verified Buyer
"Easy to use website, fast delivery, good quality product, fitted description perfectly, value for money, I am a very satisfied customer and my grandchildren are delighted with their sturdy/safe tree swing"
Helpful Report
Posted 2 days ago
Dave C
Verified Buyer
"Fast delivery, hassle free service. Happy to use this company again in future!"
Helpful Report
Posted 2 days ago
Raymond H
Verified Buyer
"Service very good order place without any fuss, inform by text when order would be delivery and delivery on that day"
Helpful Report
Posted 2 days ago
Deborah W
Verified Buyer
"Easy to deal with, good quality product. Delivered in good time. I would recommend as quite competitive pricing too."
Helpful Report
Posted 2 days ago
Chris K
Verified Buyer
"This was my first time shopping with garden street, unfortunately it’s not been a good experience so far as what I ordered is out of stock . I wasn’t told at the point of sale and if I hadn’t phoned up after not getting a delivery date on the eighth day after my order god only knows when I would of been contacted . My order is not expected until at least the end of the month. Thanks Chris Keane."
Helpful Report
Posted 2 days ago
Alastair C
Verified Buyer
"A good product , however pre drilled holes would have helped with assembly, the roof would be better with a centre support to add strength, but serves the purpose to store logs in."
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
"Furnitures good but the instructions need to be clearer"
Helpful Report
Posted 2 days ago
Anthony E
Verified Buyer
"Good fencing product for the money (Palisades fence). Delivery very quick and efficient at no extra cost. Very happy, would recommend."
Helpful Report
Posted 2 days ago
Chris C
Verified Buyer
"The item was received on the day and within the allotted time line, delivery driver extremely helpful. Product components and hardware all correct, some attention to detail could have been better within the production line operation of ensuring screws and staples of attaching components together were straight, level and not protruding, this was corrected prior to assembling. The construction of the item takes a minimum of two people with DIY experience, time taken was four hours total, finished item looks great. We have decided to paint, please see attached pic."
Helpful Report
Posted 3 days ago
Jean B
Verified Buyer
"prompt, pleasant and capable. the shed arrived exactly when stated, the delivery guy was very pleasant and capable by helping us stack the shed parts safely. thank you"
Helpful Report
Posted 4 days ago
Anonymous
Verified Buyer
"Delighted with bin store - really attractive design that smartens up my driveway - wheelie bins, recycling boxes and roadside food caddy all tidied away."
Helpful Report
Posted 4 days ago
Anonymous
Verified Buyer
"Ordered a product, paid and told few days later the product was unavailable. No problem getting a refund but feel it is unacceptable to display a product for sale on their website which is not available. It is also not enough to blame the supplier, the retailer has to take full responsibility for their own website. Hopefully they will address this problem to not affect future consumers"
1 Helpful Report
Posted 4 days ago
Garden Street is rated 4.60 based on 3,633 reviews
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