Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,790 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For the love of God do not buy this canopy. We ordered it in good faith and the delivery was fine. My husband spent 6-7 hours on his own putting it together only to discover that the middle strut was faulty and the rubber bungs could not go through the channels therefore you could not attach the roof slides. He then put the roof slides together and 3/4 panels were fine the canvas on the fourth was a different size clearly wrongly manufactured. After multiple attempts to call this company and several dozen emails later they did ship out the strut and canvas. The replacement strut was badly bent and damaged, completely unusable and the canvas was exactly the same fault as the first one! Again today after phone calls and emails and promises ‘the technical dept’ will get back to us, radio silence! If you value your sanity buy something else from someone else we are now sitting in 30 degree heat under a frame with a sail which we have had to emergency purchase at £60 to have some shade. Worst purchase ever! You have been warned.”

Helpful Report

Posted 10 hours ago

“Order some metal railing to divide my driveway boundary, they look brilliant. Neighbours have commented on how nice they look. Once we worked out which bolt size to use on the posts it was supper easy to install.”

Helpful Report

Posted 1 day ago

“Bought an Arbour from Green Street, I paid extra for assembly. The guys came today and I am very happy with the result. It took them about 40 minutes in red hot sunshine, would have taken me ages ! It’s lovely, sturdy and well worth the money. I have no hesitation in recommending them to anyone. Thank you !”

Helpful Report

Posted 6 days ago

“Ordered a Bistro set, a table and two chairs, they sent sent the two chairs, explantion the table is out of stock, complained, answer they will contact the courier and me contact them again when the chairs had been picked up, phoned again, spoke to Adam and asked for and instant refund as it was there mistake, would not issue an instant refund, its not company policy, asked to speak to a manager, not possible have to send an email Said I would not deal with them again, answer thats no problem. Will never deal with this company again, and suggest you do likewise”

Helpful Report

Posted 6 days ago

“Delivery was prompt after placing our order. I unpacked and assembled the table for which I needed eight smaller hands. All done and I thought we were 3 cushions short only to be told they were under the chairs. They were and were well wedged. Final results looks great.”

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Posted 6 days ago

“Great price great service thank you”

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Posted 1 week ago

“Excellent advice given by Robert. Good price delivery spot on time. So pleased with my LG Monterey bistro set. Thank you”

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Posted 1 week ago

“We bought a garden arbour a few months ago and then a seat pad a week or so ago. We were impressed with the quality of both, the prices, the promptness of delivery and ease of assembly. We spend quite a bit of time here!”

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Posted 2 weeks ago

“One part missing in these sun loungers so unable to use after 3 weeks. No positive reply for missing part replacement or refund. Totally unacceptable and disappointing customer service not making any executive decision.”

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Posted 2 weeks ago

“Lovely bench for a new garden area, table looks good with it too”

Garden Street 5 star review on 22nd June 2026

Helpful Report

Posted 3 weeks ago

“good prices, good service”

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Posted 3 weeks ago

“Great product, best price and quick delivery”

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Posted 3 weeks ago

“Patio table and chairs were easy to assemble and feel strong”

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Posted 3 weeks ago

“Customer service is ABYSMAL. I ordered some garden furniture which I then found cheaper elsewheer - I phoned up to cancel my order and was assured it would be. No refund issued and had to chase this up numerous times, being told that my item was with the courier (yet I never got any disoatch email). Conflicting information and took about TEN DAYS to finally get a refund. Would never use them again.”

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Posted 3 weeks ago

“Absolutely lovely company to deal with, nothing was too much trouble. The delivery drivers were the exact same. Would definitely recommend.”

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Posted 3 weeks ago

“Cover arrived on time and fitted garden furniture perfectly. No problem ordering on line, price was good and delivery was quick. Would recommend this company.”

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Posted 3 weeks ago

“Order received in a much quicker time than expected. Item was as ordered. Would use Garden Street again.”

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Posted 3 weeks ago

“Online ordering first class Delivery on time Very pleased with this company Would definitely recommend”

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Posted 3 weeks ago

“Excellent service, delivery man very polite. Love the chairs”

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Posted 3 weeks ago

“Prompt delivery and great product”

Garden Street 5 star review on 20th June 2026

Helpful Report

Posted 3 weeks ago

Garden Street is rated 4.2 based on 7,790 reviews