Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,560 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,560 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 11th September 2025

413

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 person swing us a very nice product. Easy to pit together and well made.”

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Posted 3 days ago

“Wrong item sent but they say changed mind , so had to pay postage to return . . Will not buy from here again .”

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Posted 4 days ago

“Service is bad late delivery after being booked, they do not want to know. DO NOT BUY FROM THEM”

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Posted 5 days ago

“We ordered a CHURNET VALLEY COTTAGE 2 SEATER SWING SEAT from Garden Street expecting it to be a palleted, kerbside, logistics delivery. We were pleasantly surprised when it arrived in one of the manufacturers own vans on our driveway. After a four hour journey the driver carried the heavy parts to where we wanted them in the rear garden. There was no extra/delivery charge on what was the cheapest price we could find on the internet. The swing is very rebust and exactly what we were looking for.”

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Posted 1 week ago

“Excellent choice of products. Great prices and prompt delivery. No issues”

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Posted 2 weeks ago

“i would use again”

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Posted 2 weeks ago

“Item ordered was delivered on time as promised, good service from start to finish”

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Posted 2 weeks ago

“Plenty to choose from i got the hut that i was looking for looks small but holds a lot of gardening tools, good quick delivery service definitely recommend Garden Street .”

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Posted 2 weeks ago

“Very pleased with the garden chairs and quick delivery”

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Posted 2 weeks ago

“Really pleased with our pergola purchased from Garden Street! The timber is of a high quality and appears robust. I would most definitely recommend.”

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Posted 2 weeks ago

“Great quality products from Garden Street. Good communication and organising with couriers and free delivery. Overall very happy.”

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Posted 2 weeks ago

“Really great service all round. Really helpful man in the sales office, nothjing was too much trouble.Garden furniture orderded Tuesday afternoon arrived in Norwich Thursday 10a.m. Delivery tracked and on time, very helpful driver who took the furniture into the back garden. Second time I've used this company same fantastic service. I will use again and would recommend. David Hardy Norwich Norfolk.”

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Posted 1 month ago

“Great after service.”

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Posted 1 month ago

“Lies upon lies. Dont believe their website. Shocking that they blame their supplier when it was them that sold under fake info. They then asked me to provide evidence about their own website. False advertisements .... don't buy I will copy and paste this until they acknowledge what they did. I don't want anyone else to have to experience there lies .... (BTW I do know and fully appreciate garden furnishings issues are first world issues and I am lucky to have a home and garden)”

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Posted 1 month ago

“I have placed an order 2 times and these have both been cancelled and refunded without any contact or reason given, this has now delayed my project, tried contacting them by phone to ask why and goes straight to voicemail, no chat facility and an auto response email saying 3 days for a reply!! Shocking customer service.”

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Posted 1 month ago

“My wife and I are extremely satisfied with the quality of the arch and didn't expect to arrive assembled.”

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Posted 1 month ago

“Good priced goods, very happy with bistro set”

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Posted 1 month ago

“Confirmed they had my order and took my payment. Then on day of delivery emailed that they didn't actually have the furniture.”

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Posted 1 month ago

“Helpful answer to a question before we bought the chairs. They came in the time promised and are a quality product. Painted easily to give a good finish.”

Garden Street 5 star review on 11th August 2025

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Posted 1 month ago

“Great service , well please with garden furniture”

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Posted 1 month ago

Garden Street is rated 4.2 based on 7,560 reviews