Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,728 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,728 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 20th May 2026

418

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the furniture and as expected. Disappointed with the cover which is far too big for the set and gathers water when it rains.”

Helpful Report

Posted 22 hours ago

“Quality produce. Arrived very quickly.”

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Posted 1 day ago

“Good price for my Arizona, quick delivery and placed where I wanted it by a couple of very good lads. Had a very slight promblem with a couple of missing bits which I told them about, very helpful and missing bits arrived within 3 days. My Car port is up and looks great. Would not hesitate to recommend product and Garden Street. Be mindful if purchasing this product quite a bit of hard work with foudations and assembly as very well built product.”

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Posted 1 day ago

“Ordered a garden arch. Lovely sturdy quality. Came in good time. Easy to put together Would use company again”

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Posted 2 days ago

“Excellent service both in the showroom and also on the delivery itself. We got great advice when picking the furniture along with some additional accessories. The delivery was on time and good communication throughout. We did have an issue with the parasol pole not fitting the base we had purchased however Garden Street replaced this immediately with no issues at all. Would definitely use again and recommend to others.”

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Posted 3 days ago

“Item was not fit for purpose, they would not give me an exchange even though it was faulty. After umpteen texts and emails the solution is still not resolved. I bought this in good faith as an anniversary present for my daughter but that has been and gone. They want me to pay for the return but I should not have to as it is faulty. I bought this item on line as I couldn't go shopping for it as I am disabled and thought it would be easier and yet it has caused me so much unnecessary worry and not being able to sleep. Terrible company.”

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Posted 3 days ago

“Excellent service thank you”

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Posted 4 days ago

“A refund was made to me by mistake. As soon as I got the email notification I contacted the company and expected this to be voided. It’s taken three emails and now a phone call. But despite the time I’ve had to put in to reverse their mistake not even a gesture of good will made! Not good customer relations.”

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Posted 4 days ago

“Very good service and prompt delivery. Well packaged and very good condition, so pleased with my purchase.”

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Posted 6 days ago

“Delighted with the quality of the garden bench, and a lower price than other sellers. Quick delivery and very well packed. Thank you! Only quibble - it would have been good to receive an email telling me when it was on its way to me.”

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Posted 1 week ago

“Really well designed product. I have made quite a few kits and usually the wood is warped have to make adjustments to make it fit or you find extra parts or some missing. This kit was the best I have come across as everything was well measured, cut exactly and fitted just right. The instructions were really clear and easy to follow. Very happy with the product as I also painted it as below.”

Garden Street 5 star review on 13th May 2026

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Posted 1 week ago

“Excellent service, easy ordering and quick delivery”

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Posted 1 week ago

“Pleased with product but carrier not given full address so problem with delivery - sorted but unnecessary”

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Posted 1 week ago

“Not the best experience”

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Posted 1 week ago

“Really pleased with the garden furniture the wrong table arrived but the problem was soon rectified another table was dispatched so it all worked out without any fuss so cannot fault the company”

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Posted 1 week ago

“Received goods in good time. Arrived well packed. There was a problem with a piece of the bench. A new replcement was sent out very quickly. My one criticism is with the delivery. We received no pre information about either delivery. Both items were delivered without any information from the delivery courier and just turned up on the door step. The courier needs to get a grip on dealing with customers. From the reviews this seems to be a recouring theme.”

Helpful Report

Posted 1 week ago

“Product not the issue. Delivery service was dangerous and must go against manual handling/H&S guidelines. The driver arrived out of the blue at 6pm 2 days before the delivery date. He expected my husband to help him manhandle a boxed 4 seater patio set out of the van and onto our driveway. When we unpacked the set we saw clear instructions on the box for minimum of 4 persons to carry the box. The weight of the box was 82Kg. Very poor show and potentially dangerous to delivery driver and customer. Garden Street did not seem bothered when I emailed to complain.”

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Posted 1 week ago

“Very good service. Ordered Bramblecrest oval table cover. Received on time. Competitive pricing. Would use again.”

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Posted 1 week ago

“Ordered a palram canopy arrived very quickly great price fantastic service would highly recommend garden street .”

Garden Street 5 star review on 11th May 2026

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Posted 1 week ago

“First class service and speedy delivery. Bramblecrest garden furniture cover received in perfect condition and packaged extremely well. Price extremely competitive and at time of purchase, cheapest on the internet. Look forward to purchasing again from you in the near future.”

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Posted 1 week ago

Garden Street is rated 4.2 based on 7,728 reviews