Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,631 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality and easy to assemble”

Helpful Report

Posted 22 hours ago

“So pleased with my wood store very easy to assemble. Have recommended your product too friends.”

Garden Street 5 star review on 15th February 2026

Helpful Report

Posted 2 days ago

“Fast and efficient service. They dealt with a problem with one item extremely fairly and to our great satisfaction.”

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Posted 5 days ago

“Very happy with the heavy duty roll of wooden lawn edging. There was a good choice of sizes and I think it was well worth the bit extra for the heavy duty.”

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Posted 1 week ago

“Prompt delivery of the potting table. Easy to put together, sturdy and just what I wanted. Would definitely recommend.”

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Posted 1 week ago

“Wonderful Customer Service 100% ⭐️⭐️⭐️⭐️⭐️ Delighted when my XL garden ornament arrived safely, excellent packaging. Clear communication throughout and prompt delivery.”

Helpful Report

Posted 1 week ago

“Delivery reasonably prompt but all flat packs arrived very wet. This had caused one panel to stick to the one under and when separating, managed to split. Quality of unit very poor. Made up from wood seconds joined together. This was all raised but following several mails it still took over a week to get a response. By then had not alternative but to continue building. Final response was that as it had been built and chickens put in it, Garden Street accept no responsibility and no refund/return now possible.”

Helpful Report

Posted 1 week ago

“Very efficient ordering and dispatch of the gorgeous wooden troughs. Delivered quickly by a very polite young man. Would 100% order from Garden Street again.”

Garden Street 5 star review on 5th February 2026

Helpful Report

Posted 1 week ago

“I purchased a garden bench on line, it was quick easy and a great price in the January sale. On the day of arrival I was kept updated via text.”

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Posted 1 week ago

“Quick delivery and competitive prices. Some slight damage to one of the wardrobe drawer handles but this was probably a manufacturer error rather than due to transportation issues.”

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Posted 2 weeks ago

“Wardrobe arrived eventually! Package damaged and Very tatty all round, contents rattled in both boxes,on inspection of contents all parts (except the plastic joiner which was split at the end) were okay. More communication when items are late or past due dates needed I should not have to chase things.”

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Posted 2 weeks ago

“Bought an lg garden cover. Price was excellent & cheapest I could find. Super fast delivery. Really pleased. Will definitely use this company again. A++++++++ I haven’t used my product yet but I have the same cover on my corner dining sofa & works very well to keep my cushions dry.”

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Posted 3 weeks ago

“Excellent choice & easy ordering. The shed arrived on time & is now assembled - looks superb. My only criticism is I don't think the shed panels aren't protected enough; my package had damage to the top edge of both side panels, caused by dropping or dragging.”

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Posted 3 weeks ago

“The garden furniture cover was out of stock but was told I would be informed when it was available. Lo and behold I was informed and said cover arrived within days. Staff on telephone originally were very pleasant.”

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Posted 1 month ago

“I read A LOT of reviews before making a decision. They were *very* mixed, so I took a shot and it went great! I bought a sideboard, placed the order on the 10th Dec, got it on the 12th! I happily surprised as they specified the delivery time to be 1-5 working days. Hope this helps :)”

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Posted 1 month ago

“All good quality and delivered when expected”

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Posted 1 month ago

“Purchased a 2m light up reindeer, the product was beautiful and was very well priced by Garden Street. It was an efficient delivery, thank you”

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Posted 1 month ago

“Really easy ordering and fast friendly delivery.kept up to date 📆 n order every step of the way”

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Posted 1 month ago

“I purchased the Charles Taylor Dorset three seater swing seat. I am very happy with my purchase. Delivery was much sooner than I expected, and I didn't receive any notification when it was being delivered. I received a phone call to say they were outside my house delivering it. I had to alter my plans and rush back home. Some notice would have been helpful. They assembled the swing, and although I did tell them where I wanted it positioning, they didn't put it where I requested. Its solid wood, I had to ask 3 friends to repositioned the swing. My brief interaction with the delivery team, i had to leave to get to a planned event, was polite and respectful. Overall the service was good, would have been better if I'd been informed when the delivery was to be made.”

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Posted 1 month ago

“Bought my 86 year old mum with alzheimers a footstool the leg fell off after putting it together for her had to glue it on as she loved it so much”

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Posted 1 month ago

Garden Street is rated 4.2 based on 7,631 reviews