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Garden Street Reviews

4.60 Rating 3,645 Reviews
90% of reviewers recommend Garden Street
Company Reviews Product Reviews
Read Garden Street Reviews
76.52%
2789 Reviews
13.25%
483 Reviews
4.91%
179 Reviews
4.33%
158 Reviews
0.99%
36 Reviews
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Phone:
03335771926

Email:
sales@gardenstreet.co.uk

Categories:
Baby & Toddler
Home & Garden
Furniture

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Next Day
average delivery time
Greater than 85%
on-time delivery
Greater than 88%
accurate and undamaged orders
Customer Service
Telephone, Email, Live Chat
communication channels
Under an hour
queries resolved in
customer service
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews
5
Scott S
Scott S
Verified Buyer
"Good customer service, item was coming direct from supplier so the delivery was two days late, but the customer service kept me up to date via phone calls and emails"
Report
Posted 1 week ago
5
Phil F
Phil F
Verified Buyer
"Good service kept informed of delays s As was a preorder. Delivery was a let down, after going online to book a delivery date it did not arrive. This was no fault of Garden Street as was sent straight from suppliers. Would recommend Garden Street."
Report
Posted 2 weeks ago
5
More Photos
John K
John K
Verified Buyer
"VERY GOOD SERVICE, PROMT DELIVERY, EXCELLENT QUALITY FOR PRICE, EASY TO ASSEMBLE."
Report
Posted 3 weeks ago
Anonymous
Verified Buyer
"Still waiting on my order getting delivered after 2 weeks or more"
Helpful Report
Posted 1 hour ago
Visit Website
Chris M
Verified Buyer
"Good product, good price , efficient delivery cane when they said it would, no problems in using this company again, well done"
Helpful Report
Posted 11 hours ago
Salim A
Verified Buyer
"Had to contact customer service on 2 seperate occasions and was very happy with promptness of response and on both occasions managed ot sove the issue."
Helpful Report
Posted 12 hours ago
Anonymous
Verified Buyer
"Excellent service recieved"
Helpful Report
Posted 17 hours ago
Ann H
Verified Buyer
"I haven't had my fan trellis for long but I am very pleased so far. Very pleasant speedy and efficient delivery service."
Helpful Report
Posted 18 hours ago
Tony P
Verified Buyer
"Fantastic service from start to finish. Even when I messed up the initial order form it was sorted within hours. Quicker delivery than expected and when received it was easy enough to build and use. Thank You Garden Street. I will recommend you to family and friends..."
Helpful Report
Posted 20 hours ago
Anonymous
Verified Buyer
"Excellent service and arrived so quickly. Love the chairs so comfy."
Helpful Report
Posted 20 hours ago
Trevor G
Verified Buyer
"Brilliant service and price was brilliant and it came in time for wife’s birthday. I spent 2 hours putting it together and 3 hours painting it. She was very pleased with it. I also made some side cup holders to add to the design. A great addition to our garden. Thanks very much"
Helpful Report
Posted 22 hours ago
Anonymous
Verified Buyer
"The item I ordered was not in stock so I didn't end up with what i ordered."
Helpful Report
Posted 1 day ago
Mark F
Verified Buyer
"Bad communication, over delivery period said 5 to 10 days took 14 days no apology given"
Helpful Report
Posted 1 day ago
Richard C
Verified Buyer
"Great order process and prompt delivery with perfect size gate."
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
"Order placed 3 weeks ago still not received yet"
Helpful Report
Posted 1 day ago
Terry W
Verified Buyer
"Said purchase hasn't been delivered yet 10x6 foot shed, Waiting patiently,"
Helpful Report
Posted 2 days ago
Karen H
Verified Buyer
"Product arrived with one faulty part which had a crack all down one side, contacted customer service who responded promptly within 24 hours. Faulty part identified with supplier and a replacement was received 1 week after first delivery. Overall satisfied with service."
Helpful Report
Posted 2 days ago
David M
Verified Reviewer
"delivery originally delayed but prompt when conformation received. Product good value for money but definitely needs two people to assemble, Instructions clear although slightly difficult if erecting n different format than the booklet. Overall good value for money."
Helpful Report
Posted 2 days ago
Charles W
Verified Buyer
"A good selection off plants to choose from - delivered promptly and good quality plants. Recommended"
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
"Very helpful. Prompt delivery"
Helpful Report
Posted 2 days ago
Caroline D
Verified Buyer
"Exactly as expected Thanks"
Helpful Report
Posted 3 days ago
Sarah M
Verified Buyer
"Prompt accurate service. Good quality of goods"
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
"After not receiving my item 9 days after ordering on a 3-5 day delivery I contacted Garden street who promised to ring back that afternoon. I received no call back and then a week later I had a very disgruntled delivery driver ring me asking why I wasn’t in to receive my item, when I’d had no notification that I was going to receive any delivery that day!"
Helpful Report
Posted 3 days ago
Garden Street is rated 4.60 based on 3,645 reviews
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