Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 12,311 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 12,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 8th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wore the shoes for the first time and had blisters-not good 😞”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that you have blisters from this shoe. We do allow up to 365 for unworn returns to allow you to see if these are suitable for you within the home, before you wear them outside. If you wear them around the house for short periods until the skin between your toes gets used to the toe loop, you will find that they will become much more comfortable for you. I hope that this information is of help. Kind regards, Janice - customer services

Posted 2 years ago

“Item has not been received.”

Helpful Report

Posted 2 years ago

Thank you for your review. Looking at the tracking with Royal Mail, this item reads as delivered. If this is not correct, please can you email us at sales@clinkard.co.uk or call 03425 241 7742 so that we can look into this further for you. We are aware that there have been some delays due to Royal Mail strikes, but trust that all is now in order and you have your package. Kind regards, Janice - customer services

Posted 2 years ago

“Shoes were too small and I had to return them. However, the return postage cost which I had to pay will definitely prevent me from ordering from Gabor again. Royal Mail special delivery to cover the shoe value £11.80. This is not clearly detailed when ordering.”

Helpful Report

Posted 2 years ago

Thank you for your review. You can use the link on our website to collect+ where for £4.49 you can return up to 10 kilos of items in one package. Concerning Royal Mail, we are sorry that you found this to be expensive, it does depend on the service used. Many customers return using a second-class Royal Mail service and then pay maybe 80p more for tracking. However, you can use any courier of choice. I hope that this helps for future reference. Kind regards, Janice - customer services

Posted 2 years ago

“I received an email saying my navy trainers were back in stock- so I reordered them to find they were the wrong colour so were not in stock - annoying”

Helpful Report

Posted 2 years ago

Thank you for your review. It appears that when you placed your order, you opted for the colour Denim and not the Atlantic which is the navy. This may be because the Atlantic was not showing on the website at the time and we apologise sincerely for any confusion. I can see that you have returned the item for a refund and we hope that you find the colour that you would like. Kind regards, Janice - customer services

Posted 2 years ago

“Gorgeous shoes, all leather inside which is fab because synthetic shoes draw my feet and they swell slightly and a platform that just adds to the soft spongy feeling on the sole BUT very narrow!!! I’m so disappointed! When will designers and manufacturers realise that at a certain age us ladies need an extra bit of width but don’t want to wear frumpy shoes!!!!”

Helpful Report

Posted 2 years ago

Thank you for your review. We do have some lovely shoes that are a wider fitting. I have added the website addresses below for you to copy that will take you straight to them. https://www.gaborshoes.co.uk/womens-c1/sandals-c4/wide-t8 https://www.gaborshoes.co.uk/womens-c1/shoes-c2/wide-t8 Kind regards, Janice - customer services

Posted 2 years ago

“Unfortunately they did not fit my feet so I will be returning them to Clinkards in Wetherby on my return at the end of July”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that this shoe was not a good fit for you. You have up to one year to return unworn items and the store will be able to arrange a refund for you. Kind regards, Janice - customer services

Posted 2 years ago

“You ask for a review before the sandals arrived to me and therefore, I will not be able to express my opinion about your service and your product”

Helpful Report

Posted 3 years ago

Thank you for your review. I can see from the tracking that you have now received your order and apologise that you were sent the review link before you received your shoes. International orders do take longer. I can see that from you placing the order to it being delivered took only 11 days to Israel. I hope that you were happy with this service. Kind regards, Janice - customer services

Posted 3 years ago

“I’ve received used shoes which were a bit dirty at the bottom and they looked a little stretched. Also communication with customer service was slow and incomprehensible and therefore I will not buy from this company anymore.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear that you felt the shoes had been worn, they may have been tried on in-store, but should always be checked for quality before dispatch. It seems on this occasion we have let you down. Please be assured I will let the dispatch team know and hopefully, this will avoid disappointment for others. With regards to our Customer services, we are open 7 days a week, so I do apologise if you found that service was slow. We pride ourselves on our customer service so were very disappointed to hear this. I hope that you have found a shoe that is suitable for your requirements and hopefully you will try our company again in the future where we can show you how good our service usually is. Kind regards, Janice - customer services

Posted 3 years ago

“I never received the product because even it says in their website they sent international to Peru, they claimed that post code is not valid and order was cancelled. Still waiting for refund.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry that we were unable to send out your order, it was an address issue and the courier would not accept the address with the postcode that was on the order, as it may go to the incorrect area. Your refund was issued and should show in your account within 4 working days. As this refund was before the weekend, it should be showing in your account very soon. We do apologise for your inconvenience and do hope that you may re-order checking that all of the details needed in the address are included. Kind regards, Janice - customer services

Posted 3 years ago

“I was very disappointed to be sent black shoes instead of navy.”

Helpful Report

Posted 3 years ago

Thank you for your review. The colour that you ordered is Espresso which is in fact a very dark deep brown. If you would like to return the shoes to us for refund or exchange, we would be happy to do this for you. Kind regards, Janice - customer services

Posted 3 years ago

“Hi I am cabin crew and recently Purchased a pit Of court shoes from you. I have wore them on approximately 6 flights and already the sole at the front has started to come loose. I was hoping that by purchasing good quality shoes that I would be able to wear a few times before falling apart.”

Helpful Report

Posted 3 years ago

Hello, Thankyou for your email. We are sorry to hear of the concerns with your recent order. A private email has been sent in order to assist and we look forward to hearing from you. Kind Regards Nicola-Customer Services

Posted 3 years ago

“Would love to review but not received my shoes yet!”

Helpful Report

Posted 3 years ago

Hello, Thankyou for your review. We have sent an email update regarding your delivery and hope you will revise your review once you have your shoes. Kind Regards Nicola-Customer Services

Posted 3 years ago

“Don’t buy from here if you live in the US!! I ordered two pair of shoes. They came in UK sizing so we’re 2 1/2 sizes to big. Loved both but huge on me! I went to return them from US to UK, UPS quoted me $500, can’t send USPS & DHL WAS &100. Am I really stuck with $250 worth of shoes!??”

Helpful Report

Posted 3 years ago

Hello, Thankyou for your review. We are a UK based company and all our size listings are also in UK/EU sizing however we offer a handy size guide which can assist customers who are purchasing outside of the UK. With reference to the cost of the returns, this is quite excessive as we receive returns back from across the world. A seperate email has been sent regarding this and we are sorry you are disappointed. Kind Regards Nicola-Customer Services

Posted 3 years ago

“Only wore the shoes one week and they tore around the toe when walking on a gravel path. They're suppose to be leather! The size is also too large; even though the shoe size is the same as my Gabor boots. Unlike the boots, the shoes are not of good quality. I've already sent in a review, but you seem to only publish five star reviews, or you bury the negative revies.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. We are sorry to hear you are disappointed with your recent order. As the size is personal and each shoe is constructed using a different last, there is no guarantee that each style will fit even if from the same brand. The shoes are made of quality leather, leather can tear depending on the surfaces they come into contact with. A message has been sent privately regarding this and we look forward to hearing from you. Kind Regards Nicola-Customer Services

Posted 3 years ago

“Very unhappy that I had to spend over £8 to return the £95 trainers safely. The Post office will not guarantee to refund in the event they get lost in transit unless you pay for special delivery. I would expect a Company of this standard to offer a free return service. I will now only order Gabor shoes via John Lewis in future, which of course will limit my choice.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your email. We are sorry to hear the boots are unsuitable and that you were unaware returns were payable by the customers. You have 365 days to return an item for a refund or exchange, providing it is unworn and in a good condition. You can also return to one of our stores. If you have any further enquiries please do not hesitate to contact us. Kind Regards, Nicola-Customer Services

Posted 3 years ago

“Unfortunately the left shoe is defective and rattles. Gabor have now run out of the shoe and require the shoes to be sent back to process a refund (and therefore cannot offer a replacement either). Unfortunately the purchase has resulted in a lot of lost time, waiting for the defective shoes to arrive, liasing re a refund and arranging for the item to be sent back (despite sending a video of the defective shoe). I hope the refund process is faster.”

Helpful Report

Posted 3 years ago

Hello, Thankyou for your review. We are sorry to hear of the concerns you have had regarding a recent purchase with ourselves. Your order confirms our Customer Services Team are assisting with the return of the item and once we have the shoes we will examine and contact you with further information. We look forward to speaking with you in due course. Kind Regards Nicola-Customer Services

Posted 3 years ago

“The boots was for my girl friends birthday, the box that they came in was so damaged it was embarrassing giving them as a present.”

Helpful Report

Posted 3 years ago

Hello, Thankyou for your review. Items are sourced from our warehouse and stores, in addition any issues with packaging or the box should also be checked and we are very disappointed these arrived in the condition you advised. We will ensure your feedback is passed onto the teams who took care of your order and we also apologise sincerely. Kind Regards Nicola-Customer Services

Posted 3 years ago

“Got boots delivered looked as if they had been worn one boot looked faulty letter all wrinkled at side. Very disappointed as it cost me £3.40 to send back faulty boots. I have few pairs of gabour boots and never had any problems till now.”

Helpful Report

Posted 3 years ago

Hello, Thankyou for your review. We are sorry you received an item which was not up to the standard you would expect, it is disappointing these were sent to you in the condition you advised. Once we receive your return, our Customer Services Team will contact you further to discuss and do not hesitate to contact us for additional assistance. Kind Regards Nicola-Customer Services

Posted 3 years ago

“Sadly very uncomfortable. I had exact similar shoes before that were very comfortable and decided to buy another two pairs but both pairs are very uncomfortable. Disappointed.”

Helpful Report

Posted 3 years ago

Hello, Thankyou for your review. We are sorry to hear you found this particular style unsuitable for your requirements. As each style is made from a different last there is no guarantee that it will fit perfectly. We offer a 365 days return policy, as long as the items are unworn and with the original packaging, we can accept these back for a refund or an exchange. Please note, we do ask the customer to pay towards the cost of the return or you can visit a Charles Clinkard store. If we can offer further assistance please do let us know and we appreciate you taking the time to leave your feedback. Kind Regards Nicola-Customer Services

Posted 3 years ago

“Sent for shoes that cost £90.00 got them in a box that had score marks on lid had been opened with a knife or scissors. Tissue paper shoes wrapped I. Was old already used all creases and shoes had obviously on on show they were discoloured and rubbed in places a disgrace for shoes off that cost. Then offered me a 10% discount disgusting would never buy from them again.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear that you received shoes like this. All products should be examined before dispatch to ensure they are of a quality that our customers would expect. I sincerely apologise that this was not the case on this occasion. Items may have been tried on in-store, or if a customer orders 2 sizes to check for fit, may return a pair that will go back into the items for sales, but all should be checked upon their return and again before dispatch. Please be assured that we will be letting the dispatch team know of your disappointment and ask them to be more careful. We are genuinely sorry and do hope that you might order from us again in the future. Kind regards, Janice - customer services

Posted 3 years ago

Gabor Shoes is rated 4.6 based on 12,311 reviews