Gabor Shoes Reviews

Name: Gabor Shoes
Rating: 4.63

4.6 Rating 12,832 Reviews

91 %

of reviewers recommend Gabor Shoes

4.6

Based on 12,832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%

Visit Website

Phone:

0345 241 7742

Email:

sales@clinkard.co.uk

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Gabor Shoes 5 star review on 13th November 2025

Kathryn Perry

Gabor Shoes 5 star review on 7th September 2025

Moya Stevenson

Gabor Shoes 5 star review on 6th September 2025

Jan Waller

Gabor Shoes 5 star review on 27th June 2025

Marion Baldwin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“£23 to make a return. It’s a very out of date service for returns.”

Helpful Report

Posted 1 year ago

Thank you for your review. You can take any returns back to a Charles Clinkard store and have up to 12 month for unworn items to be brought back for full refund. You can also buy a label to collect + on our website where for £4.49 you can return items using a tracked service. This covers up to 10 Kilo so you can send several pair back at one low price. If you have several pair to return and wish to have a speedier delivery and insurance, and use Royal Mail, it can be quite costly. You can though choose any courier of choice to keep costs down. I hope that this helps for future reference. Kind regards, Janice - customer services

Posted 1 year ago

“Unfortunately, I am still waiting for the delivery of my boots!”

Helpful Report

Posted 1 year ago

Thank you for your review. Your boots were dispatched from here on the 5th November and returned to us on 14th November. If this was not your intention then we do apologise aswhen we received the return, a refund has been made. We do hope that you will place a new order for the boots if you would still like them. Kind regards, Janice - customer services

Posted 1 year ago

“I ordered some black boots, they were nice but way too big. The cost of the return was £12. I won’t order from Gabor again.”

Helpful Report

Posted 2 years ago

Thank you for your review. We do deliver free of charge, but ask the customer to cover the cost of returns. There is a link on our websie for collect + where for £4.49 you can create a tracked return label that will cover up to 10 kilo. This means that you can return multiple items at one time. Alternatively you can take back to any Charles Clinkard store for refund. You can also opt for second class Royal Mail, with tracking, which although takes a day longer to arrive with us, reduces the cost of return significantly as to opting for a next day service. All returns are done within 3 working days of them arriving here. I hope that this helps for future reference. Kind regards, Janice - customer services

Posted 2 years ago

“I have not received my order. They delivered to the wrong address and now my shoes are missing. I am not happy with the service. These are very expensive shoes and to deliver to the wrong address and now I have to go through investigation is careless.”

Helpful Report

Posted 2 years ago

Hello Thank you for taking the time to leave a review. I’m sorry to hear the problem you are having. DPD have confirmed your parcel has been left at the correct address, handed to a builder as shown in the image in the tracking. I can see my colleague has tried to contact you regarding the investigation but unfortunately did not manage to speak to you. A voicemail should have been left outlining the latest information regarding the investigation. If you require any information or have any queries, please don’t hesitate to contact us on 0345 241 7742. Please accept my apologies for any inconvenience this has caused. Kind regards Michael

Posted 2 years ago

“Boots are very comfortable but not of a high quality for the price that I paid. The leather creased very badly after one wear and they looked old very quickly.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry that you found these boots to crease easily. I hope that as you find them comfortable, that you get a lot of use out of them over the winter and they keep you snug and warm. Kind regards, Janice

Posted 2 years ago

“I’m a size 7 but I bought size 8 - as I have wide feet 🦶 but your shoes were so small that I couldn’t fit my feet in the shoes! So retuned back to you for a size 9 - Gabor this is a joke size 9 - I have been wearing your shoes for 30 years - then the headache of returning and eating for an exchange or refund is awful - not to mention the money it cost me to post back at no fault of mine”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that these lovey shoes are too tight for you. The shoes that you bought are just a standard fitting, you may find that a wider fitting is better for you. If you copy and paste the link below, this will take you to similar shoes, but wider. https://www.gaborshoes.co.uk/womens-c1/shoes-c2/ballet-pumps-c84/wide-t8 We do hope that you find a shoe that is a perfect fitting for you. Kind regards, Janice - customer services

Posted 2 years ago

“Sent seconds on left foot had to return them Gabor shoes are very comfortable but a let down had to call for postage paid”

Helpful Report

Posted 2 years ago

Hello Thank you for taking the time to leave a review. I am sorry to hear the condition you received your order in. Unfortunately, when stock is low, we can source stock from our stores, they may have been tried on. We apologise as this should have been checked by our dispatch team before being sent. I can see a return has been organised, once we have received them a full a refund will be issues. Please accept my apologies for any inconvenience caused. Kind regards Michael

Posted 2 years ago

“Boots were uncomfortable round heel. Shocked had to pay fir returns.”

Helpful Report

Posted 2 years ago

Thank you for your review. We do deliver free of charge, but as in our terms and conditions, do ask customers to pay for returns. You can send back an item using second class Royal Mail which is keeps cost low and then add tracking which is around 80p more. Also there is a link on our website to Collect + where for the low cost of £4.49 you can return up to 10 kilo, so several pair of shoes can be returned in one package. You can also return orders to any Charles Clinakrd store which will save you the cost of any postage charges. I hope that this information helps for future orders. Kind regards, Janice - customer services

Posted 2 years ago

“The boots were lovely and the quality I expected from Gabor. Sadly, they were a bad fit. I was shocked and did not expect the return cost would be so extreme. I sent them via Royal Mail tracking process, this was recommended on your website returns info. I cannot rate my purchase as I`m still disappointed at the cost of returning items back to seller”

Helpful Report

Posted 2 years ago

Thank you for your review. You can send back an item using second class Royal Mail which is keeps cost low and then add tracking which is around 80p more. Unfortunately if you use a next day service signed for service, although the item will arrive 24 hours earlier, this is very expensive and may be what Royal Mail have sold to you. There is a link on our website to Collect + where for the low cost of £4.49 you can return up to 10 kilo, so several pair of shoes can be returned in one package. You can also return orders to any Charles Clinakrd store which will save you the cost of any postage charges. I hope that this information helps for future orders. Kind regards, Janice - customer services

Posted 2 years ago

“Lovely shoes but very disappointed wide fit was still too narrow and had to pay to return”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that your shoes did not fit. We do deliver free of charge but ask customers to cover the cost of returns. There is a link on our website to Collect + where for the low cost of £4.49 you can return up to 10 kilo, so several pair of shoes can be returned in one package. You can also return orders to any Charles Clinakrd store which will save you the cost of any postage charges. I hope that this information helps for future orders. Kind regards, Janice - customer services

Posted 2 years ago

“NOT wide fitting at all. Infact very narrow. They state they are a Gabor 'H' fitting which should equate as an 'E/EE' The seller won't have it though, despite seeing the same complaint on other reviews. They had the cheek to tell me to phone Gabor. Then I had to pay to return them despite them being mis-sold. I won't buy from them again.”

Helpful Report

Posted 2 years ago

Thank you for your review. I have taken a look at the reviews and can see that there is a mixture of comments on these lovely boots. From being very roomy to too tight. As fit is a very personal thing, we understand that a customer does need to try them on for fit, and we offer a full refund if returned within in 52 weeks and are unworn. Many customers will order a half size larger for extra room within the boot. This does not work for everyone, but often it does and makes for a much more comfortable fit. We do hope that you find something yourself that is a better fitting and we are sorry for any disappointment you have had. Kind regards, Janice - customer services

Posted 2 years ago

“I ordered my regular size but the boots didn’t even come close to fitting, then I had to pay over £10 to return them. Won’t be ordering again.”

Helpful Report

Posted 2 years ago

Thank you for your review. With regard to returns, we do offer a full year so long as an item is unworn, and you can take them back to any Charles Clinakrd store where they will arrange your refund. Alternatively you can post back boots with second class Royal Mail for around £3.50 and pay 80p more from tracking. A next day premium service does cost more. This may be why your postage was higher. There is also a link on our website to collect + where for £4.49 you can get a tracked return label that covers up to 10 kilo so you can return many pairs at one time. Many customers if they need a shoe to be a more roomy fit, get a half size bigger and this gives the extra area within the shoe. It does not work for everyone, but may be worth a try for you. I hope that this information is of help. Kind regards, Janice - customer services

Posted 2 years ago

“These trainers looked great, just what I was looking for. However, they were so narrow I could barely get my feet into them despite them being my usual Gabor size and apparently being an extra wide fit. I then had to pay £11 return postage for a product that I felt was not as described. So disappointing as I normally love Gabor footwear.”

Helpful Report

Posted 2 years ago

Thank you for your review. I am sorry to hear that you found this trainer to be too narrow for you. I can see that they ahve been returned and refunded. With regard to returns, we do offer a full year so long as an item is unworn, and you can take them back to any Charles Clinakrd store where they will arrange your refund. Alternatively you can post back second class Royal Mail for around £2.85 and pay 80p more from tracking. You seem to have used a next day premium service which does cost more. There is also a link on our website to collect + where for £4.49 you can get a tracked return label that covers up to 10 kilo so you can return many pairs at one time. Many customers if they need a shoe to be a more roomy fit, get a half size bigger and this gives the extra area within the shoe. It does not work for everyone, but may be worth a try for you. I hope that this information is of help. Kind regards, Janice - customer services

Posted 2 years ago

“Gabor are deceiving online customers. Some of their boots state 'wide fitting,' but they are definitely NOT. I ordered a pair & I'm an 'E' fitting. I couldn't even get my foot in because they are so narrow. They are supposed to be a German 'H' fitting, which is an English 'E/EE' fitting. I contacted customer service & asked them to pay for return postage because they are misleading customers. They don't want to know. I won't buy from Gabor again.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that this boot does not fit you and will of course refund you once they are returned. The actual Width Fitting of the shoes that you have bought, is not advertised as an E, but as: UK D+ Widest Fitting (Gabor H). You may find that the next size gives you extra area within the boots and may be a better fitting for you. You can take back to a Charles Clinkard store if you wish, they will arrange refund for you. You have a full year to do this so long as the item is unworn. Kind regards, Janice - customer services

Posted 2 years ago

“Beware - Charles Clinkard use DPD to make their deliveries. On the first attempt to deliver my order the courier claimed the delivery was rejected. I called the Customer Service Team to ask if my order could be sent by Royal Mail. They ignored my request because DDP tried to deliver again the next day but this time claimed they couldnt find my address. None of the other couriers seem to have a problem. I had to call the Customer Service team again to request my shoes be sent by Royal Mail. Finally, after a great deal of frustration and a week later I have received my shoes. I shall definitely think carefully in future who I order new shoes from. The Shoes are lovely, company selling them need to sort out their delivery service.”

Helpful Report

Posted 2 years ago

hello Thank you for taking the time to contact us. Having reviewed your experience on this occasion, I can understand your frustration. Please be assured, I have passed your comments to both our warehouse and DPD to be investigated, and I am confident this issue will not arise in future. Once we have received the additional items back in our warehouse, we will contact you. I hope you will accept my apologies for the inconvenience this has caused on this occasion. Kind Regards Cheryl, Customer Services.

Posted 2 years ago

“HI I still havent received my shoes and have already emailed twice about this . I have also paid for them”

Helpful Report

Posted 2 years ago

Thank you for your review. Your order was sent out with DPD and unfortunately has been relabelled by them to be returned to sender. This was received into our returns department and processed as a return and has now been refunded. Usually when a package is returned like this, it is because delivery was refused, or there was a problem with the address. We are sorry if this was not the case and that you did not receive the order that we sent to you. We do hope that you will order again, and this time that your delivery is successful. Kind regards, Janice - customer services

Posted 2 years ago

“Very disappointing the black suede boots I ordered were damaged on the outside of both boots had shiny marks near sole area, unfortunately trainers didn’t fit plus these items have cost me £15.45 to return through the Post Office”

Helpful Report

Posted 2 years ago

Thank you for your review. We apologise that your boots had marks on them, this should not have happened and we apologise for your disappointment. We are sorry to hear that you have paid £15.45 to return these items. The Post Office has different levels of postage and a second class label would be around £5 for a package of this size, and around 80p more with tracking. Next day and signed for are more expensive. You can purchase a Collect+ label on our website for £4.49 which covers returns up to 10 kilo. This gives you a tracking number so you can see when they arrive, or you can take your order back to any Charles Clinkard store. Alternatively you can use Evri, or Yodel youself arranging a return where you buy the label and they return the item to us. Both of these are a reasonable price service. I do hope that this information helps for future reference should you wish to order again. Kind regards, Janice - customer services

Posted 2 years ago

“I ordered the league sandals. First pair sent were different colours. The second pair had stains on”

Helpful Report

Posted 2 years ago

Thank you for your review. I am sorry to hear that this has happened, all orders shoud be quality checked before dispatch and n this occasion we have let you down. I will find out who has sent these orders out and let the team manager know so they can arrange some extra training and avoid this happening to somebody else. We apologise sincerely that this has happened to you. Kind regards, Janice - customer services.

Posted 2 years ago

“I never received the shoes. I contacted Charles Clinkard who asked for more specific delivery instructions, which I provided. Was promised the shoes Monday (yesterday). They never arrived and I have just received notification that they have been returned to you! I didn't even get to try them on! Terrible service”

Helpful Report

Posted 2 years ago

Thank you for your review. I am sorry to read about the problem with your delivery. It appears DPD were unable to locate your address, despite the extra information you provided us with. After attempting a couple of times, the package was returned to us. I can understand it's disappointing. The stock is still available should you wish to re-purchase via our website. If you'd prefer, you can request a delivery via Royal Mail. Please place your order and contact Customer Services with your reference, and we can arrange this for you. I hope you'll accept my apologies for the inconvenience caused. Kind regards Rosie, Customer Services.

Posted 2 years ago

“Bought some shoes for my wife, when they arrived we were surprise to find that they were exdisplay. one shoe had faded and you could see that it had been wore. These were advised as new which clearly they weren’t costing £95.00 very poor”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that this has happened, our shoes are new and if they have been on display at all, they should be quality checked and not sent out to customers if they appear faded or worn at all. We have let you down on this occasion and we apologise sincerely for this. Thank you for taking my telephone call, and letting me know that you took them back to one of our stores, they have advised that they arranged an exchange for you. Thank you for giving us the opportunity to put this right for you. Kind regards, Janice - customer services

Posted 2 years ago

Gabor Shoes is rated 4.6 based on 12,832 reviews