FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, 71 - 73 Fairfax RoadSwiss Cottage, London Borough of Camden
Rating: 4.88

4.9 Rating 1,584 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage,
71 - 73 Fairfax RoadSwiss Cottage
London Borough of Camden
NW6 4EE

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FURL 5 star review on 18th November 2025

166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent bed. Lot of storage space and the safety box is an excellent idea .”

Helpful Report

Posted 11 years ago

“This is my second bed from the Storage Bed Company (for another bedroom!) and they are fabulous - so well made and the storage space is well...just wonderful...I would highly recommend them! Plus great customer service and communication!”

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Posted 11 years ago

“great product, speedy service, the quality was excellent. The delivery guys were very friendly, all in all a massive success”

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Posted 11 years ago

“Well made bed with loads of storage space. Just what we were looking for. Planning to purchase another in 2015.”

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Posted 11 years ago

“Excellent product, but more importantly when there was a problem with what was delivered they immediately solved all issues and were very friendly and helpful”

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Posted 11 years ago

“Ordered and delivered easily and, though expensive, you can feel the quality of the mechanism. Mattress is great too. Just had to shorten the headboard a little!”

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Posted 11 years ago

“Prompt delivery within the estimated time and still marvelling at how the continental king sized Air bed with luxury 1500 mattress was manoeuvred up two flights of turning stairs and assembled so swiftly. We spent a long time researching storage beds and were confident no other company could offer the quality and comfort we were looking for, nor so many customising options. The result is a bed of supreme comfort that perfectly complements our decor, swallows clutter and nights of the most blissful sleep we can remember! Highly recommended!”

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Posted 11 years ago

“Excellent service, start to finish. I now have a lovely, comfortable, practical, stylish bed. Thank you. Real people who understand individual needs.”

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Posted 11 years ago

“A superb bed with great storage - does exactly what it says on the tin!”

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Posted 11 years ago

“I've had my bed for about six months now, and it's great! Well made, mechanism still working perfectly, and lots of space underneath. My only minor quibble is the mattress - I bought this from the storage company to make sure it would be the right size, and to streamline delivery. I like a very firm mattress, so I chose "Firma 1400", but this isn't really firm enough for my taste. However as I said, I do like my mattress to be extremely firm - this would probably be fine for most people.”

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Posted 11 years ago

“Very well made and assembly was straightforward. Opening mechanism operates easily and smoothly and the amount of storage space is huge. All in all a really good purchase.”

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Posted 11 years ago

“Excellent product, timely delivery, good installation. Not cheap but worth the price”

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Posted 11 years ago

“Costly, but you get the best.”

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Posted 11 years ago

“Thrilled with my storage bed. They matched the wood colour to an existing piece of furniture and could not have been helpful. Highly recommended.”

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Posted 11 years ago

“One of the most comfortable beds I have ever had. Very efficient and pleasant sales and delivery service (although you should be comfortable with dealing online). Would certainly recommend.”

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Posted 11 years ago

“Great bed, great storage and great service.”

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Posted 11 years ago

“It was great for the first month then I had to move it out on its castors to get behind and now it's noisy and creaks. I had it assembled by the company so It shouldn't do this. Nor is it filled so I struggle to figure this out. It's a shame.”

Helpful Report

Posted 11 years ago

Hello Frank, Thank you for your message. You bed is covered by our 5 year guarantee and it should not creak. I have just sent you an email with a few things to check prior to us visiting you to resolve the issue.

Posted 11 years ago

“Excellent quality, delivered as promised, on time. Highly recommended!”

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Posted 11 years ago

“The very best storage bed on the market - and we looked every where! Great choice, very very well made and an excellent price. We weren't sure about the mattresses as they seemed so cheap - but we are very happy (now one year on) with the top of the range pocket sprung King size mattress we bought - cost £500. It's well made and very comfy (threw away the Sonos £1600 mattress we hated!) You will not be disappointed. David is excellent and happy to open the sales showroom on a Saturday.”

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Posted 11 years ago

“We love our Storage Bed! Right from the point of order to the point of delivery and assembly, The Storage Bed Company could not have done enough to ensure that we had nothing less than a great customer experience. The bed is exactly as we wanted it and we could not be happier!”

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Posted 11 years ago

FURL is rated 4.9 based on 1,584 reviews