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FURL Reviews

4.9 Rating 1,515 Reviews
99 %
of reviewers recommend FURL
4.9
Based on 1,515 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read FURL Reviews
Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage,
71 - 73 Fairfax RoadSwiss Cottage
London Borough of Camden
NW6 4EE

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FURL 5 star review on 16th May 2025
Lynn Saad
FURL 5 star review on 16th May 2025
Lynn Saad
FURL 5 star review on 23rd April 2025
Victoria Timms
FURL 5 star review on 23rd April 2025
Victoria Timms
FURL 5 star review on 23rd April 2025
Victoria Timms
FURL 5 star review on 23rd April 2025
Victoria Timms
FURL 5 star review on 23rd April 2025
Victoria Timms
155
Anonymous
Anonymous  // 01/01/2019
Excellent quality bed and fantastic service. We were in awe of professional and extremely quick assembly service which took less than 15 minutes.
Helpful Report
Posted 10 years ago
The beds are not cheap compared to other companies, but you truly do get what you pay for. We bought two Max beds and could not be more delighted. The mechanisms work smoothly, the storage space is huge and the beds look marvellous and are very comfortable.
Helpful Report
Posted 10 years ago
I am very happy with my purchase. Delivery and installation was quick and professional. Love my new bed.
Helpful Report
Posted 10 years ago
We love our storage bed! Its super comfortable and we're able to finally get rid of some of the clutter that's been hanging around the flat. Delivery was a easy, and the guys put the bed together super-quickly. Not sure I could have done it myself. I would highly recommend these storage beds. After all they're very expensive beds, so they should be good! The only reason I didn't rate them very good is because they nickle and dime you over some of the options - everything is extra - and because they wouldn't take away my old bed.
Helpful Report
Posted 10 years ago
Can't fault the product or service. Absolutely delighted and wish I had found the company before now. Bed is superb. Sturdily built and with an incredible amount of storage. Delivery was excellent and my narrow And steep cottage stairs were no problem for the delivery guys. Arrived, built the bed, showed me how it operated and were gone in about half an hour. Would highly recommend the company and indeed their beds.
Helpful Report
Posted 10 years ago
Really pleased with our bed. The service was good. Slightly more expensive than some places but very good quality and will last a long time. Would recommend.
Helpful Report
Posted 10 years ago
I love my storage bed! It has given renewed comfort to my old mattress and so much storage it is unbelievable - a bottomless pit of space under my bed!!!
Helpful Report
Posted 10 years ago
My new bed looks absolutely wonderful. Very high quality, delivery times as promised. A lot of storage space, sturdy. Absolutely hustle free experience unlike some other furniture companies. The delivery/ assembly team were fast and professional, took about 25 minutes to put the bed together. I would advise to get samples of the material you like as some of them looked quiet different to the pictures on the website. I liked that they give you options on how you want your bed to be. It's very convenient, especially if you are on a tighter budget. That's not to say it's cheap. But definitely worth the money and I can already see- it will last forever. I've been using the bed for 1,5 weeks now and have nothing but good things to say about it. I would like to thank craftsmen for such an amazing job. Keep up the good work! I wouldn't hesitate to use again or advise their services to anyone who is interested.
Helpful Report
Posted 10 years ago
very pleased not only with quality but also professional service; i would happily recommend
Helpful Report
Posted 10 years ago
Before delivery Jessica Yeoh kept us well informed and kindly accommodated our requests for delivery times. The delivery staff on the day were really helpful and kept us updated about their arrival, they also assembled the bed very quickly and checked everything with us before they left. The bed is extremely comfortable and we've got loads more storage space as a result. Many thanks
Helpful Report
Posted 10 years ago
Purchased the ivory rimini ottoman bed from dreams. Good customer service. Fast and efficient delivery. Had the bed assembled. No problems. Only grumble wS the lifting handle came off on first use! Again no problems. Rang dreams who sent a replacement out straight away. Love the bed!! It looks beautiful.
Helpful Report
Posted 10 years ago
We were extremely
Helpful Report
Posted 10 years ago
I am very happy with the bed and the headboard. Extremely well made, excellent quality of manufacture using first class materials. Delivered and assembled on time by really courteous and friendly staff. Very simple design facility that even I could work out without pulling my hair out!
Helpful Report
Posted 10 years ago
I am extremely pleased with my purchase and the service is outstanding. The bed arrived right on time and the delivery team installed the bed without any hassle. The whole process of ordering the bed was very easy. I would highly recommend. Great Job Storage Bed Company!!!
Helpful Report
Posted 10 years ago
I visited the showroom up at Wembley and met David, after seeing the impressive range of beds I initially bought a sofa-bed for my new apartment. It is fantastic and I happily used this for several months. I then bought a storage bed and now everything is neatly tidied away and looks fantastic. The memory-flex mattress is superb also. I love my storage bed.
Helpful Report
Posted 10 years ago
I would have no hesitation in recommending The Storage Bed company. I have a small interior design company and ordered the MAX beds on express service. At every stage the Customer Service was superb. The Max bed really does have loads of storage space for my clients' luggage and bed linen and towels. The quality of the workmanship is spot on too. Finally, I am a huge fan of buying products manufactured in the UK and am about to place another order:-)
Helpful Report
Posted 10 years ago
All went to plan, arrived when said it would and delivery guys great. Bed lovely. Only problem is that no fittings for headboard to wall, this is causing problems. Can you help?
Helpful Report
Posted 10 years ago
Excellent service,David was marvellous.the bed is very good and comfortable.we have been using the storage to a maximum.storage is easy to open
Helpful Report
Posted 10 years ago
Very good service. Bed beautifully made. So much storage space we need more belongings now! Would definitely recommend them.
Helpful Report
Posted 10 years ago
Excellent service, excellent product. The storage space is very usable, it takes no effort to lift the bed to get to the storage space. I manage to put 3 large suitcases, a few storage boxes. Accessing storage cannot be any easier, I do not have to go into my old loft storage just to get to my suitcase which is always covered with dust now. Do not be put off by the price, it will be worth every penny spent. The fabric used is of high quality. I topped it up with a tempur mattress as comfort is a top priority. David gave us a service that is second to none.
Helpful Report
Posted 10 years ago
FURL is rated 4.9 based on 1,515 reviews