FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, 71 - 73 Fairfax RoadSwiss Cottage, London Borough of Camden
Rating: 4.88

4.9 Rating 1,515 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,515 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage,
71 - 73 Fairfax RoadSwiss Cottage
London Borough of Camden
NW6 4EE

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Lynn Saad

Victoria Timms

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second bed I have bought from the company. Once again the service was excellent during the ordering process and at delivery/build. The quality of the beds is excellent. Not the cheapest, but you get what you pay for. Recommended.”

Helpful Report

Posted 11 years ago

“Fantastic bed. Delivered very professionally. Some of the parts were incredibly heavy so it took two of us to assemble it. Easy to assemble. Looks fabulous in our newly decorated bedroom. Huge amount of storage inside. LiftIng mechanism very solid and raises high enough for easy access to everything underneath. Highly recommended.”

Helpful Report

Posted 11 years ago

“We saw the Storage Bed Company's product on the Internet and they seemed to match the very specs we wanted - i.e. well built , attractive and customisable with a huge storage capacity. We went to their Wembley showroom to see for ourselves. The truth is that we were sold on one as soon as we took a good look . The Quality was excellent, with many choices and options. There was no hard sell, the products did that for themselves and the whole atmosphere was very relaxed. We took our time and got good help in working out what we wanted, but didn't feel forced to buy then and there - we like to think and consider what we want ( and to remeasure everything ) , that was fine for them - I guess they knew they had a sale and pushing us would have been a mistake. So we bought a MAXI storage bed and had it delivered and set up for us . The guys delivered and installed it in double quick time (didn't even finish their tea.) and its been bliss since. Very smart , well built and has been a fantastic purchase. They say you get what you pay for, I can heartily agree , its been brilliant. Seriously considering a Sofabed.”

Helpful Report

Posted 11 years ago

“These beds are absolutely superb, ruggedly built and rock solid with no flexing, squeaking or creaking. It was a great investment that will last for decades (I'd recommend the removable covering option that enables the upholstery to be removed and inexpensively replaced in case of redecorating, moving home or cosmetic damage). More expensive than other storage beds on the market that you find in the large retail parks, but the level of quality and additional storage space makes the Storage Bed company's beds vastly better value for money. My bed is a king size simplicity max, I've had it 3 months now and I can't recommend it highly enough! I wouldn't buy another bed from anywhere else. Thanks David L, Surrey”

Helpful Report

Posted 11 years ago

“I've had nothing but good experiences with your company since I made my initial enquiries. My questions were answered promptly and thoroughly, the samples arrived quickly, ordering was straightforward and my beds were delivered and installed by proficient and friendly staff. I'm delighted with my storage beds and am so glad that I saved up for a quality product. Thank you.”

Helpful Report

Posted 11 years ago

“Love my Air storage bed - ingenious design & a great use of space! It stores my luggage, picture frames, Christmas decorations and even my Dyson - the lot. Excellent mattress and a great night's sleep.”

Helpful Report

Posted 11 years ago

“This is our second storage bed and we think they are great products!”

Helpful Report

Posted 11 years ago

“Fantastic super comfy beds with an enormous amount of storage. Also happy with the sofabed!”

Helpful Report

Posted 11 years ago

“Super comfy and practical sofa! Delivered earlier than expected!”

Helpful Report

Posted 11 years ago

“Was very apprehensive when my husband said he had found this fantastic bed on the Website. went to London showroom and found our dream bed. So wonderful to have an appointment system so you are under no pressure and can try every bed on offer. Superb advice given. Have bad arthritis so didnt think I would be able to lift bed and latex mattress (which is absolute heaven - not like our other mattress which was memory foam and made me sweat). How wrong I was! The amazing mechanism makes it so easy even for me. The amount of storage is unbelieveable and because of the easy lift mechanism I use it for regularly used stuff as well - just not a problem. the whole buying process was completely painless. The delivery and assembly could not have been better. The two lovely gentleman who delivered and constructed the bed were so polite, quick, efficient and did a fantastic job. I didnt need to be there. The were so careful with carrying the stuff upstairs (with little plastic slippers so as not to mark carpet). Just cant fault the storage bed Co. The bed may be expensive but the quality, service and comfort so worth every penny! Thank you all!”

Helpful Report

Posted 11 years ago

“Absolutely superb experience with this company, I highly recommend them. We have brought a sofa bed and a storage bed. I went to their London showroom and met the incredibly enthusiastic founder and owner of the company. Both the bed and the sofa bed are wonderful: very high quality, very easy to use, they look fantastic and are very comfortable. We had a significant access issue in our house for the sofa bed but they gave excellent advice on how we could get it in: everyone we dealt with in this team were superb. The extra length of the sofa-bed compared to most other sofa beds on the market means that this is as comfortable as our super-king size bed. It is also very very easy to open out and use and close back again.”

Helpful Report

Posted 11 years ago

“Superb sofa bed. Overall well worth the money!”

Helpful Report

Posted 11 years ago

“perfect experience. highly recommended. product of extremely high quality, arrived in time and delivery service was impeccable, including the shoes covers. the bed is wonderful and very comfortable. the only remark I have to make is the following: the key to lock the bed is not really a key and does not prevent access to the storage because it's enough to slid a hand inside the bed and move the lock, maybe I misread or misunderstood the description, or perhaps it needs to be clearer. A real locking mechanism would be useful for people who want to rent out their flats and store things under the bed preventing easy access. As I said it's a minor remark, I would buy again this bed and I still strongly recommend their products and services.”

Helpful Report

Posted 11 years ago

“It is a fantastic sofa bed. It is the only sofa bed that give the feeling to lie in a proper bed.”

Helpful Report

Posted 11 years ago

“Right from the very first contact”

Helpful Report

Posted 11 years ago

“Fantastic service Looks good and very comfortable for both sitting and sleeping. So easy to turn from a sofa to a bed . Have had prior experience of sleeping on one which prompted me to invest in one when we moved to a flat and am not disappointed. Sue Johnston”

Helpful Report

Posted 11 years ago

“My wife discovered the Storage Bed company through a google search. Since we have purchased furniture from well known stores like John Lewis in the past, I have to confess to being a bit sceptical about a randomly selected company. However, David and his staff were very helpful on the phone and in person when we visited their showroom in North London. The design of the bed frame is perfect. The bed was delivered on time, assembled by David and his partner quickly, and we are very pleased with the result. Would highly recommend both the bed and this company to anyone. PS. I would also note, that on the day of delivery, which was a Saturday, one of their regular delivery people was ill, so David himself came with the van to install the bed rather than being in the London showroom that day. When I mentioned this, he said it was more important to provide good customer service and deliver on the day promised. This is exceptional in today's world, and I would highly commend this company's approach & attitude to customer service. I sincerely hope their company grows and prospers.”

Helpful Report

Posted 11 years ago

“Excellent service - very happy with the sofa bed. Would recommend.”

Helpful Report

Posted 11 years ago

“David was very helpful when I placed my order and assured me that I would get delivery by my deadline even though I requested delivery prior to their normal schedule. I am happy to say it arrived when promised and I am very happy with the quality of the bed and mattress.”

Helpful Report

Posted 11 years ago

“We recently nought a Max bed and are very pleased not only with the customer service but also with the bed. It is more expensive than some beds advertised but it is easy to open and close daily and it looks fabulous. David is obviously passionate about his products and patiently answered all our questions during our many visits. The bed was ready before schedule and Paul and Simon put it up very quickly with a smile and overshoes. The only thing is I wish Paul and Simon had warned us how heavy it is once assembled as the bed is blocking the only socket in the room... Also we almost bought their best selling mattress but in the end opted for a memory foam mattress from another leading London shop: I think that the Storage Bed Company could possibly improve their mattress selection? Overall we are very pleased with our purchase and would highly recommend the Storage Bed Company. Stephanie & Paul”

Helpful Report

Posted 11 years ago

FURL is rated 4.9 based on 1,515 reviews