FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, 71 - 73 Fairfax RoadSwiss Cottage, London Borough of Camden
Rating: 4.88

4.9 Rating 1,584 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage,
71 - 73 Fairfax RoadSwiss Cottage
London Borough of Camden
NW6 4EE

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FURL 5 star review on 18th November 2025

166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We were extremely”

Helpful Report

Posted 11 years ago

“I am very happy with the bed and the headboard. Extremely well made, excellent quality of manufacture using first class materials. Delivered and assembled on time by really courteous and friendly staff. Very simple design facility that even I could work out without pulling my hair out!”

Helpful Report

Posted 11 years ago

“I am extremely pleased with my purchase and the service is outstanding. The bed arrived right on time and the delivery team installed the bed without any hassle. The whole process of ordering the bed was very easy. I would highly recommend. Great Job Storage Bed Company!!!”

Helpful Report

Posted 11 years ago

“I visited the showroom up at Wembley and met David, after seeing the impressive range of beds I initially bought a sofa-bed for my new apartment. It is fantastic and I happily used this for several months. I then bought a storage bed and now everything is neatly tidied away and looks fantastic. The memory-flex mattress is superb also. I love my storage bed.”

Helpful Report

Posted 11 years ago

“I would have no hesitation in recommending The Storage Bed company. I have a small interior design company and ordered the MAX beds on express service. At every stage the Customer Service was superb. The Max bed really does have loads of storage space for my clients' luggage and bed linen and towels. The quality of the workmanship is spot on too. Finally, I am a huge fan of buying products manufactured in the UK and am about to place another order:-)”

Helpful Report

Posted 11 years ago

“All went to plan, arrived when said it would and delivery guys great. Bed lovely. Only problem is that no fittings for headboard to wall, this is causing problems. Can you help?”

Helpful Report

Posted 11 years ago

“Excellent service,David was marvellous.the bed is very good and comfortable.we have been using the storage to a maximum.storage is easy to open”

Helpful Report

Posted 11 years ago

“Very good service. Bed beautifully made. So much storage space we need more belongings now! Would definitely recommend them.”

Helpful Report

Posted 11 years ago

“Excellent service, excellent product. The storage space is very usable, it takes no effort to lift the bed to get to the storage space. I manage to put 3 large suitcases, a few storage boxes. Accessing storage cannot be any easier, I do not have to go into my old loft storage just to get to my suitcase which is always covered with dust now. Do not be put off by the price, it will be worth every penny spent. The fabric used is of high quality. I topped it up with a tempur mattress as comfort is a top priority. David gave us a service that is second to none.”

Helpful Report

Posted 11 years ago

“Very good quality product delivered and installed on time by friendly installers. Overall a very efficient service.”

Helpful Report

Posted 11 years ago

“Very Good, a little pricey however you get what you pay for. Very happy with the bed”

Helpful Report

Posted 11 years ago

“These beds are very good quality, you get what you pay for. I bought one, and quickly bought another as I was so pleased with it. It seems pointless to have a standard bed once you've had one of these. The add-on safe option is very handy.”

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Posted 11 years ago

“Very good and friendly service. We have the storage bed since a few months now and it is just a dream - practical and stylish at the same time!”

Helpful Report

Posted 11 years ago

“We took delivery of”

Helpful Report

Posted 11 years ago

“We only have praise for The Storage Bed Company. Having already purchased one of their beds previously (a Max, 5 years ago and still perfect) , when it came to replace our spare bed it was the only sensible choice. We chose the Max again. It is a great product with superb levels of storage as well as one of the largest ranges of fabrics, available for the base, that we have ever seen. Yes, you MAY be able to find cheaper alternatives but we have to say that this, in our opinion, is a false economy. You cannot fault the quality of their products. We are sure they will outlast any other makes. We were slightly concerned when it arrived as we had recently had the hallway and stairwell redecorated as well as having a new beech and glass stair rail fitted. However, the care and attention given by the fitters (we won't call them delivery drives; these guys KNOW what they are doing) completely put our minds at ease. The fact that the Max bed itself comes in separate pieces made there job a little easier but still they covered everywhere they were walking with sheeting, put pads behind items while resting them against our newly papered walls and wore protective covers over their footwear ( a nice touch as we have a new white stair carpet!). They constructed the bed in next to no time and did a great job of clearing up after themselves. They even helped us to move 2 sofas back into our conservatory. Our final words on The Storage Bed Company; they are great to deal with, have a superb range of quality products and have people that care about what they are doing. If it was possible to rate them above 5 stars we would. Mr & Mrs Squires Hampshire”

Helpful Report

Posted 11 years ago

“We're really pleased with our bed - the service and quality was exactly as described, and the storage space is incredible. I'd highly recommend one to anyone.”

Helpful Report

Posted 11 years ago

“Excellent bed and service. The bed base is very well built yet amazingly simple to put together (or so it seemed when watching the delivery men installing it). The only negative was that they refused to remove my old bed base as it was too old and/or of insufficient quality to be accepted by the charity they work with. The required standard of bed base that would have been accepted seemed unrealistically high for a used bed. This was especially jarring as the standard of service and options was so high in every other respect from the showroom to the installation and everything else in between. Very happy with the bed and the storage room it provides.”

Helpful Report

Posted 11 years ago

“Most of our previous experiences of buying furniture from other companies has been awful - damaged good, bad service and poor quality - even when spending a premium. We are so pleased to be able to say this has definitely not been the case with the Storage Bed Company. From the great advice given to us at their Wembley showroom, through to the easy ordering, delivery and assembly, the whole process was a slick and highly professional from start to finish. The quality of the delivered bed is top notch too - we will definitely be ordering another bed from the storage bed company in the future.”

Helpful Report

Posted 11 years ago

“Excellent bed & storage. Plenty of space & easy to lift up. Better instructions needed for self assembly.”

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Posted 11 years ago

“Excellent company to deal with but most importantly excellent products. Ottomans are the best we've seen on the market within their price range. Would not hesitate to recommend the company and intend to go back for further items.”

Helpful Report

Posted 11 years ago

FURL is rated 4.9 based on 1,584 reviews