FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, 71 - 73 Fairfax RoadSwiss Cottage, London Borough of Camden
Rating: 4.88

4.9 Rating 1,515 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,515 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage,
71 - 73 Fairfax RoadSwiss Cottage
London Borough of Camden
NW6 4EE

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Lynn Saad

Victoria Timms

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear David & team, Our new sofa bed is a delight, thank you. The whole experience, from visiting your London showroom, to helping us through the choices, to the delivery and build itself was a pleasure. Your idea to send the mechanism early to ensure the 4 seated would fit was great, and set our minds at rest early on. First set of guests left yesterday, and they couldn't believe it was a sofa bed - I think you many be getting another customer! You have a brilliant product, a brilliant approach to customer service, and a brilliant company. Thanks again, Carolyn & Amir”

Helpful Report

Posted 11 years ago

“Loving my new sofabed. As I live in a studio flat I did find it difficult to find a sofabed I could use to sleep on everyday, Ordering was straight forward (if a little scary spending so much money on something I had not seen or sat on) I needn't have worried though as it arrived on time and the delivery guys were quick and efficient in putting it together. It is very comfortable as a sofa and a bed, and so easy to change from one to the other. No messing about with removing cushions as it folds in and out in one piece. I would definitely recommend this company to my family and friends.”

Helpful Report

Posted 11 years ago

“Delivery of the bed took a little longer than scheduled. Issue with delivery of the fabric. Nevertheless , once the bed arrived, it has been invaluable to our household. Since the arrival of our 2nd child, i have been consigned to the spare room, so the sofabed has become my bedroom. For the last 4 months ( every day), this sofabed has given me great/peaceful sleep. So glad i found this company !”

Helpful Report

Posted 11 years ago

“Very comfortable and stylish.”

Helpful Report

Posted 11 years ago

“We are delighted with the sofa bed and particularly pleased we visited your London showroom, met David and benefited from his advice. The delivery team were friendly, efficient and shared David's enthusiasm for the excellent product. We strongly recommend you as a great Company with which to do business. Thanks Ken”

Helpful Report

Posted 11 years ago

“Excellent service. Very impressive quality of furniture and a pleasure to deal with such a professional firm. We are delighted with our storage bed, bed boxes and beautiful fabric.”

Helpful Report

Posted 11 years ago

“Responsive, professional, reliable and prompt. Thank you.”

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Posted 11 years ago

“We just love it. Style, comfort, construction and more”

Helpful Report

Posted 11 years ago

“I love my new sofabed! I needed a good sofa and a better bed as I am using it every night. I have to say that the bed is really comfy and easy to use on a daily basis. The sofa is good too and I liked being able to choose what style, colours and extra features I could have on-line before buying. It arrived quickly and was easily installed. Great all round really!”

Helpful Report

Posted 11 years ago

“Outstanding. I recommend Sueno to everyone! I found them by chance on the internet and called Johnny. Not only could they make exactly what I wanted but they could that in a matter of weeks, and then deliver not just on the day I wanted but almost to the minute they said they would arrive. Outstanding service, excellent quality bed and a British family-run business. It says it all. 10 out of 10!”

Helpful Report

Posted 11 years ago

“We visited the Nottingham showroom to choose a sofa & received expert advice helping us to choose. The sofa bed arrived as advised, David put together within minutes. We are delighted, it is so comfortable for my elderly in laws. It is wider than a standard double bed. The service was excellent, we would highly recommend this product. Thank you Helen Muniappa”

Helpful Report

Posted 11 years ago

“all round very good service,sofabed is fantastic,what more can I say.....would recommend =) many thanks”

Helpful Report

Posted 11 years ago

“Very happy thank you”

Helpful Report

Posted 11 years ago

“Bed is nice, disappointed with the customer services.”

Helpful Report

Posted 11 years ago

Hello Paula, Thank you for your message we have tried to contact you to discuss any issues you have.

Posted 9 years ago

“I would like to thank you very much for the wonderful storage beds I have had from you! My daughter and I are extremely happy with them, they give a whole new meaning to the traditional closet!! Your delivery and installation team were superb, both efficient, quick and really nice people. The beds are comfortable and easy to use. I get such a kick out of lifting it up and seeing so much !! Thank you very, very much.”

Helpful Report

Posted 11 years ago

“My daughter is delighted with her new bed, the storage is fantastic and the bed mechanism is very good quality. The delivery was on time and the installers were efficient and helpful. Well done Storage Bed Company!”

Helpful Report

Posted 11 years ago

“A bit long processing the finance but overall satisfied. Very good quality.”

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Posted 11 years ago

“A very good product - best we had seen. Friendly efficient service. The bed has meant that we now have a usable double bed in our smallest bedroom,which previously had a single. We have no problem in recommending the sofa bed.com.”

Helpful Report

Posted 11 years ago

“Great service Great quality and fitted in through a narrow hallway and delivery guys were early ! Fantastic”

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Posted 11 years ago

“I know this product is expensive, I thought that when I was looking however it truly is worth every penny. The quality is exceptional and when they say you could use it every day they are right. We don't but it is comfortable and fulfilled all expectations.”

Helpful Report

Posted 11 years ago

FURL is rated 4.9 based on 1,515 reviews