FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, 71 - 73 Fairfax RoadSwiss Cottage, London Borough of Camden
Rating: 4.87

4.9 Rating 1,639 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,639 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage,
71 - 73 Fairfax RoadSwiss Cottage
London Borough of Camden
NW6 4EE

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Anonymous

Ali Parisaei

Antonia Mortlock

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery on time by professional and polite team. Product superb. Found whole experience from ordering to receiving sofa bed first class.”

Helpful Report

Posted 3 years ago

“The delivery team was friendly and set up the bed quickly. So happy with the service and the quality of the bed. Thank you.”

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Posted 3 years ago

“Lyubo and Daniel were very friendly, efficient and so helpful. I was very happy with their service. The sofa bed and ottoman are both beautiful, thank you very much to everyone involved.”

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Posted 3 years ago

“the delivery and installation guys were excellent. they provide a demo and a couple of do's and don't. very comfy sofa and bed!”

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Posted 3 years ago

“So happy about the delivery of our sofabed. Nice efficient guys. Top marks for explaining how to correctly make the best use of the bed/sofa plus didn't leave any packaging behind.”

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Posted 3 years ago

“Having bought a storage bed and one of their lovely table when we moved to our new place last year we ordered a sofa bed in October this year and as we had come to expect From Furl we received excellent service throughout. Starting with Claudia in their showrooms through to their friendly yet very polite delivery team,Joe and Dan who assembled our sofa bed with minimum fuss and talked us through the different mechanisms,their knowledge was most welcomed. Would recommend the company Furl without a doubt.Thank you.”

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Posted 3 years ago

“Delivery team Daniel and Joe were excellent. Kind and helpful.”

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Posted 3 years ago

“Very efficient service by your professional team. The bed is perfect.”

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Posted 3 years ago

“Illusion Storage Bed … I have just received the BEST BED IN THE WORLD … from Furl. I cannot THANK all members of staff enough for the outstanding quality and craftsmanship of their products. From start to finish the Customer Service has been exceptional. I would definitely RECOMMEND this Company.”

Helpful Report

Posted 3 years ago

“The delivery chaps were friendly and very professional. They managed to get everything up some very tight stairs without one word of complaint! The sofa looks great and it’s very easy to pull the bed out. The bed is really comfortable too.”

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Posted 3 years ago

“Excellent service throughout, with the item being completed and delivered ahead of schedule. Special thanks to the delivery team who were polite, efficient, tidy and respectful, including automatically removing their shoes before entering the house. Assembly of the item was speedy and efficient, including full demonstration to me on the workings and components of the chair bed. 5 star service, thanks!”

Helpful Report

Posted 3 years ago

“Efficient service - the delivery team arrived when they said they would, set everything up quickly and explained what I needed to know. Thank you!”

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Posted 3 years ago

“Excellent advice in the Fulham store which lead to us ordering in line. Delivery 6 weeks to the day of ordering with a call to us 30 mins before arrival. The two men who brought the sofa to us were fantastic. Professional and very knowledgeable about the sofa and how to use and look after it. Cleared all the packaging away when they left. Really delighted with all aspects of this purchase and would highly recommend. A1 !”

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Posted 3 years ago

“Delighted with my storage bed. The quality of workmanship is excellent and it was delivered & assembled with care & knowledge.”

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Posted 3 years ago

“Furl is an outstanding company to deal with. I first bought a storage bed from them 12 years ago, and now I am moving home I needed 3 more. Their products are amazing, my 12-year-old bed is still in perfect working order, and they are built to last and of the highest quality. Everyone I dealt with at Furl was so helpful, knowledgeable and caring. All the staff wants your experience to be perfect, which it was. An extra shout out to MJ, who really does go the extra mile in making sure you get exactly the product you want, on time. I definitely recommend Furl.”

Helpful Report

Posted 3 years ago

“We are very happy with our Air storage bed which has more than met all our expectations. It is extremely well made and comfortable and the lift mechanism works perfectly. The bed was ready 3 weeks before the original scheduled date and was delivered and assembled efficiently by a friendly and helpful team. We are happy to recommend Furl and would definitely use this company again.”

Helpful Report

Posted 3 years ago

“Wonderful sofa bed and recommended to me by a friend who had a similar great experience. From start to finish - help, advice and suggestions from the guys in the shop – North London and south London. A quick delivery and fit from a friendly duo. I was impressed with the talk through after. Showing me how to use the sofa bed- advice and tips. Thank you! I would highly recommend Furl.”

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Posted 3 years ago

“This is five-star British company. I have four storage beds and two sofa beds from them and will buy 5th storage bed in the future. Became addicted and enjoying it. The company never failed me. Highly recommended.”

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Posted 3 years ago

“The Furl installation duo did spectacular job of installing a new sofa bed in our apartment. They then gave us a succinct demonstration of how to remove the arm rests and how to activate the casters. Throughout they worked on a diligent and friendly manner never relaxing a thoroughly professional attitude to their task. A spectacular operation. Should be on YouTube.”

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Posted 3 years ago

“Excellent service from shop floor to delivery.”

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Posted 3 years ago

FURL is rated 4.9 based on 1,639 reviews