I waited an extra few weeks for my sofa bed to be delivered because the wrong feet had been made. When the sofa was finally delivered the two guys took great care putting the sofa together, until they realised they couldn’t fit the moving system as it was the wrong size. It took several phone calls to HQ to discuss what to do next, and finally they had to drill extra holes into the base of the sofa to be able to fit the moving system. After 3 hours I was happy my sofa bed was in good working order. I applaud the two delivery guys, who were polite and professional, and managed to put the sofa bed together despite not having the correct part.