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FFD Commercial Refrigeration Reviews

4.7 Rating 1,487 Reviews

98 %

of reviewers recommend FFD Commercial Refrigeration

Company Reviews

Product Reviews

4.7

Based on 1,487 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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Groovy Moo Ice Cream Co

12

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having had an extremely bad experience with ADEXA (Check their reviews), FFD were easy and professional to deal with The Delivery was first class, a Call from Dave to let me know on way, he helped to unpack, checked and removed the rubbish The fridge by the way is excellent Thank you”

Posted 7 months ago

Thanks for your 5 star review Steven. We aim to make exceptional customer service a priority and we're delighted to hear you're happy with your experience with FFD. If you need anything in the future, please get in touch and we'd be happy to help.

Posted 7 months ago

“A very quick efficient service”

Posted 7 months ago

Thanks for the 5 star review. We're happy we could help.

Posted 7 months ago

“Nice website, easy to use. I was interested in blenders, I wanted to know the stick length and weight as it's to be used by an elderly group for soup. Not every blender had this information, which was annoying, I had to email and ask which wasted time. The answers were quick and helpful. The blender was ordered and my order and payment were acknowledged quickly. The blender was delivered quickly and safely.”

Posted 7 months ago

Thank you for taking the time to leave us your feedback. We'll readdress the information provided for products to make sure all available specifications are present, for a smoother shopping experience. Thank you for bringing this to our attention. We're pleased to hear that you're happy with the service you received and we hope we can help if you need any further equipment in the future.

Posted 7 months ago

“Great item, quick and organised delivery. Just what we were looking for. Thankyou.”

Posted 7 months ago

Thank you for your review. We're pleased to hear you're happy with your shopping experience with FFD. Please get in touch if we can help with anything in the future, we'd love to hear from you.

Posted 7 months ago

“Mostly very efficient”

Posted 7 months ago

Thank you for taking the time to leave us feedback. If we can help with anything in the future please get in touch, we'd love to hear from you.

Posted 7 months ago

“Fast and efficient with good transportation support”

Posted 7 months ago

Thanks for your 5 star review. We're happy we could help.

Posted 7 months ago

“We ordered one freezer but then noticed it didn't match our requirements but we phoned and managed to change the order. The staff was very helpful. The delivery quick. The freezer is excellent.”

Posted 7 months ago

We appreciate your great feedback. We aim to offer a first class service to every customer and ensure that they get the right product for their requirements. We're happy we could help.

Posted 7 months ago

“I would definetly use this company again my fridge was delivered by Jordan who was very helpfull thank you”

Posted 7 months ago

Thank you for taking the time to leave a great 5 star review. We'd love to hear from you if we can help with anything in the future.

Posted 7 months ago

“Very good customer service”

Posted 7 months ago

Thanks for your 5 star review. We're happy we could help.

Posted 7 months ago

“quick delivery, great product, size we needed, straight forward to order. No complaints will purchase more things in the future”

Posted 7 months ago

Thank you for taking the time to leave us your feedback. We're pleased you're happy with the service you received and would love to hear from you if we can help with anything in the future.

Posted 7 months ago

“Fast and efficient service.”

Posted 7 months ago

Thanks for taking the time to leave your feedback and thank you for your 5 stars. We hope to hear from you if we can help with anything in the future.

Posted 7 months ago

“Easy ordered delivered on time”

Posted 7 months ago

Thanks for taking the time to leave a 5 star review. We're delighted we could help.

Posted 7 months ago

“You are late in delivery”

Posted 7 months ago

Thank you for your feedback. We apologise for the late delivery. A member of the FFD team did inform you of a problem with your order. We believe that you have now successfully received delivery however if you have any further questions or there are any issues with your order please get in touch and we'll be happy to help. Thanks. The FFD Team

Posted 7 months ago

“An excellent company to deal with.”

Posted 7 months ago

Thank you for your great feedback and 5 stars. We aim to provide a first class service to every customer and so we're happy to hear that we achieved this. If we can help with anything in the future please don't hesitate to get in touch, we'd love to hear from you.

Posted 7 months ago

“Fast delivery , very happy , would use and recommend again , many thanks..”

Posted 7 months ago

Thanks Antony for your great review, we appreciate all feedback. We're happy we could help and would love to hear from you if need anything in the future.

Posted 7 months ago

“Once again a first class service, Thank you.”

Posted 7 months ago

Thank you for taking the time to leave a glowing 5 star review. We aim to deliver first class service to every customer, with every order and so we're happy to hear that we're achieving that. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 7 months ago

“Delivered early,nice guy. All good”

Posted 7 months ago

Thank you for your 5 stars. We're delighted we could help!

Posted 7 months ago

“Didn't receive it, very poorly I must say. Won't be order here again at all!”

Posted 7 months ago

Thank you for your feedback. When you placed your order our team highlighted multiple times that due to the bank holiday all deliveries would be delayed by a day. This information was also present in a banner on our site. Your delivery was made on the day advised by our team and within the 2 hour time frame which we supplied to you. Our emails which invite our customers to leave a review is automated and therefore, as the system doesn't take into account bank holidays, you received your invitation the day prior to the delivery date that was advised by our team. Please be assured that all orders that are placed with FFD are fulfilled. Should you require further clarification or have any other questions, please do not hesitate to get in touch with the team and we would be happy to help.

Posted 7 months ago

“Great range of products. very efficient service”

Posted 7 months ago

Thank you for taking the time to leave us your feedback and 5 stars. We're pleased we could help and would love to hear from you if you have any future enquiries.

Posted 7 months ago

“Delivery was on time, but delivery driver needed help with unloading”

Posted 8 months ago

Thanks for taking the time to leave us your review, we appreciate your feedback. We're pleased you're happy with your experience shopping with FFD however we do apologise for the issue at delivery and will pass your comments on to the delivery company for their future reference. The FFD Team

Posted 8 months ago

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FFD Commercial Refrigeration is rated 4.7 based on 1,487 reviews