French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,869 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products - just took a long time to get here. Love French stuff though so could have been a 5! Glad we found you.”

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Posted 6 years ago

“Love being able to source French sirop flavours”

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Posted 6 years ago

“Good French product a little expensive, the website should improve. And the delivery is not too bad.”

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Posted 6 years ago

“Unfortunately I have still not received my order, due on the 22 July. I have tried phoning and sent an email but have had no contact at all. I am not very happy with French Click and would not recommend it to my friends.”

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Posted 6 years ago

“Fresh produce (cheese & pastry) was well packaged with an ice pack and was still well chilled when we received the parcel. All goods present as ordered an no substitutes Will definitely buy from them again. We lived in France for 3 years and this website was an excellent way to purchase those wonderful French products difficult to buy in the UK. They delivered within the time specified.”

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Posted 6 years ago

“We have used French Click to buy otherwise difficult to find items for a number of years. While it is nice to travel to France to shop this isn’t always possible so French Click is available to ensure that stocks don’t run out. It has been disappointing in recent months that delivery slots are so far into the future. Other online retailers have worked hard to secure timely deliveries during the recent pandemic while even recently it is necessary to order weeks in advance to secure a French Click delivery. That said when things go wrong Customer Service responses time is good and problems are dealt with quickly and fairly. We will continue to shop with French Click and look forward to a better delivery system.”

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Posted 6 years ago

“Great communication and products delivered on due date. Its lovely to have access to the lovely French products”

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Posted 6 years ago

“As regular visitors to France, we enjoy eating French food brands, and some very specific items which are not available in the UK. Buying from Frenchclick.co.uk allows us to enjoy some of our favorite French foods home in the UK.”

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Posted 6 years ago

“Overall good. The food was well packaged. My only comment would be to notify the customer of exactly what items are not available. I just received a refund not knowing what wasn’t available.”

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Posted 6 years ago

“Very good service and delivery as planned.”

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Posted 6 years ago

“Products look great but after several weeks my order has still not arrived and there have been no more updates”

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Posted 6 years ago

“My parcel arrived promptly and I have been very pleased with the goods (various dry goods including coffee and spices.) Many thanks!”

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Posted 6 years ago

“Very happy with my purchases. Well packaged and arrived exactly on time!”

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Posted 6 years ago

“Fast delivery, well packaged. Parfait”

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Posted 6 years ago

“Order expedited as expected, thanks.”

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Posted 6 years ago

“my last order delivered by you for Lesieur Mayonnaise for 12 only 10 delivered .Picking ticket no SO-290654, E Mailed but no help .not happy could do btter.”

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Posted 6 years ago

Sorry about this. Hopefully we have now sorted your query out.

Posted 6 years ago

“I am lucky to get my French food favourites.”

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Posted 6 years ago

“Unable to get delivery for 2 weeks, but the meat reasonably dated (6days). So lovely to receive the food we would have eaten if we’d been able to have our holiday to France this week! Thank you!”

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Posted 6 years ago

“Livraison efficace”

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Posted 6 years ago

“I ordered mini sausages as seen on your website but have been sent packs of the long ones instead which I will have to cut up. I will put up with it but I am disappointed”

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Posted 6 years ago

French Click is rated 4.6 based on 10,869 reviews