French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,777 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th July 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. We have found a source for Van Houton cocoa. Great!”

Helpful Report

Posted 6 days ago

Thank you for your review. We’re glad you had good service and found a source for Van Houton cocoa. Kind regards, Team French Click

Posted 6 days ago

“I miss living in France! French Click sells all the foods I really miss.”

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Posted 1 week ago

Thank you for your review. We’re glad French Click helps with the foods you miss from France. Kind regards, Team French Click

Posted 6 days ago

“probably I ordered it in wrong season, the Belon N1 is way smaller than what I've expected. But I would give it another chance would the right season comes”

Helpful Report

Posted 1 week ago

“Just what I have been waiting for , for many years. Thanks.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad it’s just what you’ve been waiting for. Kind regards, Team French Click

Posted 1 week ago

“Prompt and efficient service with no delay”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad you found the service prompt and efficient. Kind regards, Team French Click

Posted 1 week ago

“Wow able to get my liquorice sweets in bulk. So very convenient and still a good price.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad you’re happy with the bulk liquorice sweets and the convenience and pricing. Kind regards, Team French Click

Posted 1 week ago

“Very pleased with my order. However the packaging needs to be reviewed. French click customer service was very responsive replacing quickly an item that has been damaged during transport .”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad you’re pleased with your order and that our customer service was able to replace the damaged item quickly. We’ll take note of your feedback about the packaging. Kind regards, Team French Click

Posted 1 week ago

“Easy website to navigate. Reasonably priced for French goods. Very good selection. Arrived when promised and packaged suitably to prevent damage to crushable items”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad you found the site easy to navigate, that you’re happy with the selection and prices, and that delivery arrived as promised with protective packaging. Kind regards, Team French Click

Posted 1 week ago

“We used to make regular shopping trips to France, but Brexit and inreasing disability has made this difficult, so I was delighted to discover French Click and be able to get many of the items we used to enjoy. The prices are reasonable, ordering easy and delivery swift and accuarate - we'll be back soon!”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad you found French Click and that you could get many of the items you used to enjoy, with easy ordering and swift, accurate delivery. Kind regards, Team French Click

Posted 1 week ago

“Quick and easy no issues”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad it was quick and easy with no issues. Kind regards, Team French Click

Posted 1 week ago

“Ordering process was easy, goods arrived within a few days and were well packaged. 4 stars because all the bottles arrived dented, but think that must have been before they were sent. Overall good experience and would buy again”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad the ordering process was easy, and that the goods arrived within a few days and were well packaged. We’re sorry that some bottles arrived dented. Kind regards, Team French Click

Posted 1 week ago

“This was just what I wanted The ordering was easy and delivery precise”

Helpful Report

Posted 1 week ago

Thank you for your 5-star rating! We’re glad you found exactly what you wanted and that the ordering process and delivery were precise. Kind regards, Team French Click

Posted 1 week ago

“breat delivery product”

Helpful Report

Posted 2 weeks ago

Thank you for your 5-star rating! We’re glad you’re happy with the delivery/product. Kind regards, Team French Click

Posted 1 week ago

“Great and safe packaging, very glad to see glass jar intact!”

Helpful Report

Posted 2 weeks ago

Thank you for your 5-star rating! We’re glad the packaging was safe and the glass jar arrived intact. Kind regards, Team French Click

Posted 1 week ago

“Poor delivery”

Helpful Report

Posted 2 weeks ago

“I am still waiting for my order, normally expected to be delivered on 16/06/2026. Today we are 23/06/2026, and it still says on my account section on French Click website: not shipped yet. I need my items, a refund, or at least clarification please, thank you.”

Helpful Report

Posted 2 weeks ago

We're very sorry about this. I understand you expected delivery by 16/06/2026 and it’s now 23/06/2026 with the status still showing not shipped. We are investigating and customer service will be in touch ASAP to let you know what's going on. Kind regards, Matt Team French Click

Posted 2 weeks ago

“Good were well packed and arrived on time. Thank you.”

Helpful Report

Posted 2 weeks ago

Thank you for your 5-star rating! We’re glad your order was well packed and arrived on time. Kind regards, Team French Click

Posted 2 weeks ago

“Absolutely fantastic, great long dates on dairy products aswell.”

Helpful Report

Posted 2 weeks ago

Thank you for your 5-star rating! We’re delighted you’re happy with the long dates on dairy products. Kind regards, Team French Click

Posted 2 weeks ago

“Fabulous product, quick delivery, competitive price.”

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Posted 3 weeks ago

Thank you for your 5-star rating! We're glad you loved the product, quick delivery, and competitive price. Kind regards, Team French Click

Posted 2 weeks ago

“Hello, I don't understand. I noticed there were only 7 items in the delivery, but I was billed for 8. I should have paid €33.69, but I was charged €40.67. Perhaps there's a mistake? Thank you for your understanding. Mr Butot”

Helpful Report

Posted 3 weeks ago

We're sorry for the confusion. I can look into the discrepancy between 7 items billed and 8 charged, and the totals €33.69 vs €40.67. Could you please contact sales@frenchclick.com with your order number and they'll investigate and get this fixed for you. Kind regards, Team French Click

Posted 2 weeks ago

French Click is rated 4.6 based on 10,777 reviews