French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,619 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,619 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect I love salad frisée and scarole. Very fresh !”

Helpful Report

Posted 2 weeks ago

Thank you for the 5-star review! We’re thrilled you’re enjoying the salad frisée and scarole and that it’s fresh for you. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 2 weeks ago

“J'adore pouvoir retrouver mes marques préférées sur French Click. C'est un peu de la France dans le UK. J'aime bien pouvoir choisir le jour pour recevoir ma commande, c'est super bien emballé pour les produits froid. Super service!”

Helpful Report

Posted 2 weeks ago

Merci pour cet avis 5 étoiles ! Nous sommes ravis que vous appréciez French Click et que vous trouviez un peu de la France dans le UK. Si vous avez besoin de quoi que ce soit d’autre, n’hésitez pas à nous contacter. Bien cordialement, Team French Click

Posted 2 weeks ago

“Amazing so happy to have found this company to get my French food from will be ordering again definitely”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review! We’re thrilled to hear you’re happy with your French food and that you’ll be ordering again. If you need anything else, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 3 weeks ago

“Very happy with the items I purchased. Excellent packaging and got delivered when promised. 5 star 🌟”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review! We’re thrilled you’re happy with your purchase and that the packaging and delivery met your expectations. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 3 weeks ago

“Ordering was easy, range of goods excellent. Packing and delivery excellent but most of all the items received were great.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review! We’re thrilled you found ordering easy, the range excellent, and that the packing and delivery met your expectations. If you need anything else, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 3 weeks ago

“Excellent choice of french food. Fast delivery and well packaged . Highly recommend.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review! We’re thrilled you enjoyed the French food and that delivery and packaging met your expectations. If you need anything else, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 3 weeks ago

“Amazing pickles, quick delivery and good service 👌”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review! We’re thrilled you enjoyed the pickles, found the delivery quick, and the service good. If you need anything else, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 3 weeks ago

“The packaging is excellent and the products are fresh and lovely.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review! We’re thrilled you’re happy with the packaging and the freshness of the products. If you need anything else, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 3 weeks ago

“la galette était bonne.”

Helpful Report

Posted 4 weeks ago

“Great service and delivery.”

Helpful Report

Posted 4 weeks ago

“I had two problems with this order: 1) I had difficulty getting the three items togeyther on a single order;2) the carrier took over a week to deliver the package Nevertheless, the cheese was excellent; The Tarama was not as good as the Blini Premium quality Tarama which I buy from the Auchan supermarket in Macon”

Helpful Report

Posted 1 month ago

Thank you for your review and for choosing French Click. We’re glad you enjoyed the cheese. We’re sorry about the two issues: trouble getting all three items on one order and the delayed delivery. We’ll review our checkout process and carrier timelines to prevent this in the future. If you’d like us to assist with a remedy for this order or help with future orders, please let us know. Warm regards, Team French Click

Posted 3 weeks ago

“Good service, fast delivery My stomach is now Frenchly happy :)”

Helpful Report

Posted 1 month ago

“The latest delivery items had a longer shelf life than previously, for which i am grateful. They were delivered on time. Prices have increased on certain items, but that is happening everywhere.”

Helpful Report

Posted 1 month ago

Thank you for the 4-star review! We’re glad the longer shelf life and on-time delivery worked well for you, and we appreciate your understanding about price increases. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 3 weeks ago

“Great products, efficient delivery - thanks!”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review! We’re thrilled you enjoyed the products and efficient delivery. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 3 weeks ago

“Well packaged (including a cold pack), on time and correct items. Four stars because the boxes of cheese were wet (maybe from the cold pack leaking?) but it didn't affect the product.”

Helpful Report

Posted 1 month ago

Thank you for the 4-star review! We’re glad the packaging, timing, and items met your expectations. Sorry about the cheese boxes being wet—we’ll review the cold-pack setup to prevent this in future. If you need anything else, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 3 weeks ago

“used French Click to order different products I love from France, and I’m very happy with the experience. Ordering was simple, communication was clear, and my items were delivered safely. It’s a great solution for getting French products when you don’t live in France. Highly recommended!”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review! We’re thrilled you had a great experience with French Click and that your items arrived safely. If you need anything else, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 3 weeks ago

“I have ordered from French Click quite a few times and I have always received all my items well packed and in a good state. The customer service is always good.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review! We’re glad to hear your items arrived well packed and in good condition, and that you’ve had good service from us. If you need anything else, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 1 month ago

“Goods arrived on time and well packager”

Helpful Report

Posted 1 month ago

Thank you for the 5-star review! We’re glad your goods arrived on time and well packaged. If you need anything else, please don’t hesitate to reach out. Kind regards, Team French Click

Posted 1 month ago

“Un peu de Entre Rhône et Saône au bord de la Tamise. Just what I need when Paris/Lyon is calling!”

Helpful Report

Posted 1 month ago

Thank you for this fantastic feedback! We're delighted that you appreciate the "Between the Rhône and Saône" spirit and that Paris/Lyon is calling your name. Please don't hesitate to contact us if you need anything else. Best regards, The French Click Team

Posted 1 month ago

“Excellent company!”

Helpful Report

Posted 1 month ago

Thank you for the fantastic feedback! We’re thrilled you had a great experience and that French Click met your expectations. If you need anything else, please don’t hesitate to reach out. Warm regards, Team French Click

Posted 1 month ago

French Click is rated 4.6 based on 10,619 reviews