French Click Reviews - Read 8,184 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.63 out of 5

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

0207 7371 024

Email:

sales@frenchclick.com

Location:

French Click, Unit 14 Stone Trading Estate, Milkwood Road

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French Click 5 star review on 18th July 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Frenchclick is brilliant! I can get all my favourite French products easily, quickly and at a good price. The product range is huge and delivery options are great. Thank you Frenchclick!”

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Posted 10 hours ago

“best place to get much loved French coffee that I've found. Good delivery options.”

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Posted 15 hours ago

“My husband and I used to bring back various items when we holidayed in France, so I was pleased to learn that French Click could supply many of these items. I ordered both fresh and prepared foods and was able to choose the date of delivery. The items arrived very well packed and protected. Unfortunately my Coquilles were not available but hopefully they will be in the future. I can’t wait to make Cassoulet with my Toulouse sausages. Thank you French Click, I am looking forward to cooking this week.”

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Posted 18 hours ago

“I was very happy with my order it arrived well packed no damage, we lived in France and I Loved the mayo and tartar sauce so I am pleased to be able to get it. Your web site works for me.”

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Posted 21 hours ago

“All you had to do was go to the post office and send our order to Jersey via Royal Mail. For some reason you are not able to and refunded our money???????”

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Posted 1 day ago

Hi Very sorry about this, it's a mistake that shouldn't have happened. We can now ship to the channel islands using our normal couriers again. Kind regards, Matt French Click

Posted 15 hours ago

“good delivery except biscuits, many of which were broken , in crumbs in the packets; ; also 'gouters' biscuits, as delivered, are not 'dejeuners' biscuits , which is what i ordered”

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Posted 1 day ago

Very sorry about this please e-mail customerservice@frenchclick.com with a picture and we'll sort this for you with a refund or replacement.

Posted 15 hours ago

“I have been trying to get in contact with use but no answer fir 7 day I called nothing”

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Posted 1 day ago

Very sorry about this. It looks from your e-mail like we have a collection order from your that needs to be picked up.

Posted 15 hours ago

“Food and Drink Items are good quality and reasonable selection Service is second to none Delivery and Packaging are always adequate and good timing I recommend you to use these people Thank You French Click”

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Posted 2 days ago

“Great food great service will certainly use again and again”

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Posted 3 days ago

“Excellent service, we love having access to what’s in a SuperU especially when we haven’t managed to get to France for a while!”

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Posted 4 days ago

“The delivery came early , There was something missing but it was noted on the invoice .”

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Posted 4 days ago

“All the goodies you want, delivered in the slot you want.”

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Posted 4 days ago

“The prices are reasonable and I’m so pleased we can get all our favourite French products. My husband misses France sometimes and so it makes him less homesick!”

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Posted 4 days ago

“Almost as exciting as being able to explore a hypermarche in person! Easy ordering, well packaged order arrived safely and promptly.”

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Posted 4 days ago

“Good food and quick delivery”

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Posted 6 days ago

“First order and oh was I pleased! All the great French products I missed so much - very happy with quality, choice and speed of delivery!”

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Posted 6 days ago

“An excellent selection of French food at reasonable prices.”

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Posted 6 days ago

“Still waiting on my delivery I've ordered over two weeks back”

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Posted 6 days ago

Hi Very sorry to hear this, we can see you had an order SO-341660 but someone contacted us to void it. We're just investigating exactly how it was voided. Because it was voided you should have never been charged for it. If you still want it, please re-order, email the order number to matthew@frenchclick.com and we'll refund the delivery charge. Kind regards, Matt French Click

Posted 6 days ago

“Excellent service and a wide range of products”

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Posted 1 week ago

“Great service, great product, great quality.”

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Posted 1 week ago

French Click is rated 4.68 based on 8,184 reviews