French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,340 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,340 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice and delivery charge. The best by far!”

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Posted 14 hours ago

“Great service and love to have a taste of France at home!”

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Posted 18 hours ago

“Satisfaite de ma première commande sur ce site. Merci.”

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Posted 2 days ago

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous êtes satisfaite de votre première commande. N'hésitez pas à revenir pour découvrir encore plus de nos délices français ! Chaleureuses salutations, L'équipe de French Click

Posted 1 day ago

“GREAT Selection of foodstuffs - very prompt delivery - all round great service”

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Posted 2 days ago

Thank you so much for your glowing review! We're delighted you enjoyed our wide selection of products and that delivery was prompt. Your satisfaction is our priority, and we look forward to serving you again soon! Warm regards, The French Click Team

Posted 1 day ago

“I was delighted with my order of Benedicta bearnaise sauce. I have been unable to source this in the uk, but French Click now deliver nationwide. It was a very quick and easy process, with both telephone and online assistance. Very happy customer”

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Posted 1 week ago

Merci beaucoup for your delightful review! We're thrilled to hear that you were able to find the Benedicta bearnaise sauce with us and that the ordering process was quick and easy. Your satisfaction is our top priority, and we look forward to bringing you more of your French favorites in the future! Cordialement, L'équipe de French Click

Posted 5 days ago

“Excellent range of products, reasonably priced, some variation on being able to find specific products on the web site but that may be me. shipping and packaging first class.”

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Posted 1 week ago

Merci beaucoup for your fantastic review! We're delighted to hear that you enjoyed our excellent range of products and found our shipping and packaging to be first class. We appreciate your feedback on the website navigation and will continue to strive for improvement. Your satisfaction is very important to us! Cordialement, L'équipe de French Click

Posted 1 week ago

“French flour no additives. not UK white flour full of chemicals. fast delivery.French Click 5 stars from me.”

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Posted 2 weeks ago

Merci beaucoup for your amazing review! We're thrilled to hear that you appreciate our French flour without additives. It’s great to know you're enjoying the quality and that our delivery met your expectations. Your support means so much to us! À bientôt, L'équipe de French Click

Posted 1 week ago

“Very good service, well packed and delivered on time.”

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Posted 2 weeks ago

Merci beaucoup for your wonderful review! We're thrilled to hear that you experienced great service, and that your order was well packed and delivered on time. Your satisfaction is our priority, and we look forward to serving you again soon! Cordialement, L'équipe de French Click

Posted 1 week ago

“Great place to source those unattainable products you love”

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Posted 2 weeks ago

Merci beaucoup for your wonderful review! We're so happy to hear that you've found a great place to source those hard-to-find products you love. Your feedback means the world to us, and we're dedicated to continuing to provide those special items. À bientôt, L'équipe de French Click

Posted 1 week ago

“Fast delivery All good stuff!”

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Posted 2 weeks ago

Merci beaucoup for your fantastic review! We’re delighted to hear about our fast delivery and that you received all the good stuff. Your feedback truly brightens our day! À bientôt, L'équipe de French Click

Posted 2 weeks ago

“Easy to place order on this site. Delivered as arranged. Had a query, sent email and response was prompt.”

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Posted 2 weeks ago

Merci beaucoup for your kind review! We’re delighted to hear that placing your order was easy and that you received your delivery as arranged. We appreciate your feedback regarding our prompt response to your query. Your satisfaction means a lot to us, and we look forward to serving you again! Cordialement, L'équipe de French Click

Posted 2 weeks ago

“Excellent service, and communication. Thanks”

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Posted 2 weeks ago

Merci beaucoup for your excellent review! We’re thrilled to hear that you experienced great service and communication. Your satisfaction motivates us to keep improving, and we appreciate your kind words! Cordialement, L'équipe de French Click

Posted 2 weeks ago

“Highly recommend this company. Excellent customer service and they went above and beyond to fix a small error with the delivery. I’ll definitely use them again. Merci beaucoup!”

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Posted 2 weeks ago

Merci beaucoup for your wonderful review! We are thrilled to know that you highly recommend us and that our customer service was able to resolve the delivery issue for you. Your support means everything to us, and we can’t wait to serve you again! Avec nos meilleures salutations, L'équipe de French Click

Posted 2 weeks ago

“Very happy with my order. Excellent customer service following a initial query with my order. Would order again.”

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Posted 2 weeks ago

Merci beaucoup for your lovely review! We are delighted to hear that you were pleased with your order and our customer service. Your satisfaction is our top priority, and we can't wait to assist you again in the future! Chaleureusement, L'équipe de French Click

Posted 2 weeks ago

“Amazingly swift delivery, in less than two days. The box containing 6 glass jars of Bonne Maman conserve (plus other items) was extremely well packed and arrived with everything intact. Many thanks!”

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Posted 3 weeks ago

Merci beaucoup for your fantastic review! We're so glad to hear that your order arrived swiftly and in perfect condition. It’s wonderful to know that you’re happy with our packing standards, as we aim to ensure everything arrives intact. Thank you for your kind words, and we look forward to serving you again soon! Chaleureusement, L'équipe de French Click

Posted 2 weeks ago

“Great products and service. DPD delivered and managed to fit inside a pre-advised one hour window”

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Posted 3 weeks ago

Merci beaucoup for your wonderful review! We're thrilled to hear that you had a great experience with our products and service. It's fantastic that DPD delivered within the one-hour window, making your day a little smoother. We truly appreciate your support and look forward to welcoming you back soon! Cordialement, L'équipe de French Click

Posted 2 weeks ago

“A very fast and efficient service. Would definitely recommend”

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Posted 3 weeks ago

Merci infiniment for your fantastic review! We’re thrilled to hear that our service met your expectations and that you would recommend us. Your support means the world to us, and we look forward to serving you again soon! Chaleureusement, L'équipe de French Click

Posted 3 weeks ago

“Very good products and fast delivery. Great to have the opportunity to buy items from France that you can’t get anywhere else.”

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Posted 3 weeks ago

Merci beaucoup for your fantastic review! We're delighted to hear that you appreciate our products and the quick delivery. It's always a pleasure to bring a little bit of France to you, and we can't wait to help you discover even more unique items in the future! Cordialement, L'équipe de French Click

Posted 3 weeks ago

“Very easy to order. My goodies were delivered on time and were very well packaged. Will definitely order again.”

Helpful Report

Posted 3 weeks ago

Merci beaucoup for your wonderful review! We’re delighted to hear that you found ordering easy and that your goodies arrived on time and well packaged. Your feedback is truly appreciated, and we look forward to serving you again soon! Cordialement, L'équipe de French Click

Posted 3 weeks ago

“Absolutely Superb Dark Chocolate mini bars.... 10gm chocolate to enjoy with a coffee.. I will be buying these again”

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Posted 3 weeks ago

Merci beaucoup for your amazing review! We're thrilled to hear that you enjoyed our Dark Chocolate mini bars with your coffee. It's wonderful to know you'll be buying them again—we truly appreciate your support! À bientôt, L'équipe de French Click

Posted 3 weeks ago

French Click is rated 4.6 based on 10,340 reviews