French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,397 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, delivered swiftly and packed safely.”

Helpful Report

Posted 1 day ago

“Arrived promptly, lovely jam.”

Helpful Report

Posted 1 day ago

Merci beaucoup for your lovely review! We're thrilled to hear that your jam arrived promptly and met your expectations. Your satisfaction is our top priority, and it warms our hearts to know you enjoyed it. À bientôt, Team French Click

Posted 1 day ago

“Bonne Maman Chocolate Sables: You wrapped these up so carefully with the polystyrene beads, I did not receive them in crumbs at all: that detail was not lost on me, so thank you for looking after my biscuits.”

Helpful Report

Posted 1 day ago

Merci beaucoup for your fantastic review! We're so glad to hear that your Bonne Maman Chocolate Sables arrived in perfect condition and that our careful packaging made a difference for you. Your satisfaction is our priority, and your appreciation truly means a lot to us. À bientôt, Team French Click

Posted 1 day ago

“Best chicken - will definitely buy again. Highly recommended - such a difference in taste compared with other chickens, unbelievable.”

Helpful Report

Posted 1 day ago

Merci beaucoup for your fantastic review! We're delighted that you enjoyed the poulet de bresse ! Please feel free to review on the product page as well. We can't wait to serve you again soon! À bientôt, Team French Click

Posted 1 day ago

“Extremely courteous and helpful service. There was going to be a problem with the delivery. They were able to reroute it to a concierge service even if they didn't habitually use that service. Then, when there was a delay in the delivery again, they allowed me to cancel the order for a full refund. I will certainly try to make the purchase again, when cooler weather makes delivery of fresh goods less of a logistical nightmare.”

Helpful Report

Posted 2 days ago

Merci beaucoup for your wonderful review! We truly appreciate your kind words about our service and our efforts to accommodate your delivery needs. It’s heartwarming to know that we were able to assist you during the challenges. We're looking forward to serving you again when the cooler weather arrives! À bientôt, Team French Click

Posted 2 days ago

“Love French click, enables us to relive food memories of our time in France, pricing and delivery time also very good.”

Helpful Report

Posted 2 days ago

Merci beaucoup for your wonderful review! We're delighted to hear that French Click brings back such cherished food memories of your time in France. We strive to provide great pricing and efficient delivery, and it's heartwarming to know that you appreciate our efforts. À bientôt, Team French Click

Posted 2 days ago

“Instant response and quick delivery”

Helpful Report

Posted 4 days ago

Merci beaucoup for your fantastic review! We're so glad to hear that you appreciated our instant response and quick delivery. Your feedback means a lot to us, and we look forward to continuing to provide you with great service in the future. À bientôt, Team French Click

Posted 4 days ago

“Very pleased with my order from French Click. Haven't been able to get to France to buy my favourites recently and was so pleased to find them. There was a (small) error on my order but I sent an e-mail and it was all sorted within 24 hrs and they were so understanding. Delivery was efficient and despite the heat. My cold item was still well insulated. Will definitely order again.”

Helpful Report

Posted 4 days ago

Merci beaucoup for your amazing review! We're thrilled to hear that you found your favorites and that our team was able to resolve the small issue so quickly. Your satisfaction is our top priority, and it's great to know that the delivery met your expectations despite the heat. We can't wait to serve you again! À bientôt, Team French Click

Posted 4 days ago

“Great service and fantastic products! Thank hou!!!”

Helpful Report

Posted 5 days ago

Merci beaucoup for your fantastic review! We're thrilled to know that you loved our service and products. Your kind words truly motivate us to continue providing the best experience for our customers. À bientôt, Team French Click

Posted 4 days ago

“Fast delivery!”

Helpful Report

Posted 6 days ago

Merci beaucoup for your wonderful review! We're delighted to hear that you enjoyed our fast delivery service. Your satisfaction is important to us, and we strive to make every experience as smooth as possible. À bientôt, Team French Click

Posted 5 days ago

“Very good products at reasonable prices.”

Helpful Report

Posted 1 week ago

Merci beaucoup for your wonderful review! We're so glad to hear that you appreciate our products and their reasonable prices. Your support is invaluable to us, and we look forward to bringing you more French delights in the future! À bientôt, Team French Click

Posted 5 days ago

“Sacre bleu.!!”

Helpful Report

Posted 1 week ago

Merci beaucoup for your review! We're thrilled to hear that you enjoyed your experience with us. Your enthusiasm means the world to us, and we can't wait to welcome you back for more French treasures!

Posted 1 week ago

“Everything we wanted and ordered that we cannot get in Sheffield”

Helpful Report

Posted 1 week ago

Merci beaucoup for your fantastic review! We're overjoyed to hear that you found everything you wanted and couldn't get in Sheffield. Your satisfaction is our priority, and we’re here to bring a taste of France to you! À bientôt, Team French Click

Posted 1 week ago

“Love gran mere coffee”

Helpful Report

Posted 1 week ago

Merci beaucoup for your lovely review! We’re so happy to hear that you love our grandmère coffee! Your enjoyment of our products truly warms our hearts. We look forward to serving you again soon! Bien chaleureusement, Team French Click

Posted 1 week ago

“Surprisingly fast delivery, very happy customer. Thank you.”

Helpful Report

Posted 1 week ago

Merci beaucoup for your wonderful review! We're delighted to hear that you were pleasantly surprised by our fast delivery. Your satisfaction is our top priority, and it’s always a joy to know we’ve met your expectations! À bientôt, Team French Click

Posted 1 week ago

“Found the French Click website quite randomly when searching for cordials. They have a good variety and their customer service was excellent - polite, timely and they made adjustments to their delivery schedule to deliver my order earlier because I live close to their warehouse. They communicated throughout which is what customer service everywhere should be like! Will definitely be ordering from them again.”

Helpful Report

Posted 1 week ago

“Glad I could buy French products! Antésite is impossible to find in Great Britain!”

Helpful Report

Posted 2 weeks ago

Merci beaucoup for your amazing review! We're thrilled to hear that you were able to find Antésite through us, especially since it's so hard to come by in Great Britain! Your support means a lot to us! Bien chaleureusement, Team French Click

Posted 2 weeks ago

“So nice to be able to buy French 🇫🇷 Produce even though it’s more expensive than when you go to France it’s worth it. I wish they had other items I buy when I go to France. ⭐️ ⭐️⭐️⭐️⭐️”

Helpful Report

Posted 2 weeks ago

“Good product, fair price.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your wonderful review! We're delighted you found our product at a fair price. Your satisfaction is our greatest reward, and we hope to see you again soon! Sincerely, Team French Click

Posted 2 weeks ago

“Great classic French food products via secure delivery. So happy I found them!”

Helpful Report

Posted 2 weeks ago

Merci infiniment for your fantastic review! We’re so glad you appreciate our classic French food products and enjoyed our secure delivery service. Your satisfaction truly means the world to us! Chaleureusement, Team French Click

Posted 2 weeks ago

French Click is rated 4.6 based on 10,397 reviews