French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 287 Western Road, London, Merton
Rating: 4.65

4.7 Rating 9,803 Reviews

96 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 9,803 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
287 Western Road,
London
Merton
SW19 2QA

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French Click 5 star review on 6th February 2024

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Confit duck was delish as was the ratatouille”

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Posted 8 hours ago

“Ideal site for everything French.🇫🇷 Cheese arrived with a cool pack. Highly recommended site.”

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Posted 1 day ago

Thank you so much for your glowing 5-star rating of French Click! We are delighted to hear that you found our site ideal for everything!

Posted 14 hours ago

“I finally found a UK source for my favourite Coffee and Chicory breakfast instant drink (Nescoree) at French Click . It was delivered promptly. All good .”

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Posted 1 day ago

Thank you so much for your wonderful 5-star rating and for your kind words about French Click! We are absolutely delighted to hear you found what you wanted.

Posted 14 hours ago

“Fantastic service! Super delivery! Very high standards of business!”

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Posted 2 days ago

Thank you so much for your wonderful 5-star rating and review of French Click! We truly appreciate your kind words and are thrilled to hear that you found our service fantastic, delivery super, and our business standards very high.

Posted 1 day ago

“Very good range of products good value”

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Posted 2 days ago

Thank you so much for your 4-star rating and review of French Click! We truly appreciate your support and are delighted to hear that you find our range of products to be very good and of good value. Hopefully we can improve to 5 stars for next time.

Posted 1 day ago

“Prompt and efficient and brought me some of my favourite French products just when I can't get to France myself!”

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Posted 2 days ago

Thank you so much for giving French Click a 5-star rating! We truly appreciate your support and we're thrilled to hear that you are satisfied with our service. It's fantastic to know that we were prompt and efficient in delivering your favorite French products right to your doorstep. We understand how challenging it can be when you can't travel to France, so we're more than happy to bring a piece of France to you. Thank you again for choosing us, and we look forward to serving you in the future!

Posted 2 days ago

“Package perfectly and promptly delivered”

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Posted 3 days ago

Thank you for your fantastic 5-star rating of French Click! We are thrilled to hear that you had a great experience with us. Package perfectly and promptly delivered, just as you mentioned! We take pride in ensuring that our customers' orders are carefully wrapped and dispatched to reach them swiftly without any hassle. Your satisfaction is our top priority, and it's incredible to know that we were able to meet your expectations.

Posted 2 days ago

“An excellent service providing just what I wanted (as always)”

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Posted 4 days ago

Cher(e) client(e),Nous vous remercions chaleureusement d'avoir pris le temps de nous évaluer avec 5 étoiles sur French Click. Votre soutien continu signifie énormément pour nous et nous sommes ravis de savoir que notre service répond toujours à vos attentes.

Posted 3 days ago

“Good to be able to buy French groceries not easy to find elsewhere in the UK. Appreciate ability to chose delivery company as well as delivery date. Have placed several order and only once had an issue and that was speedily resolved by them.”

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Posted 5 days ago

Thank you so much for your wonderful 5-star rating of French Click! We truly appreciate your support and are thrilled to hear that you enjoy our service.

Posted 3 days ago

“So good to be able to order French favourites otherwise unobtainable in the UK. All ordered and delivered quickly and efficiently.”

Helpful Report

Posted 5 days ago

Thank you for your exceptional 5-star rating of French Click! We are thrilled to hear that you had a positive experience with ordering from us.

Posted 3 days ago

“Very happy to find the products I was looking for. Will come back for sure.”

Helpful Report

Posted 6 days ago

Thank you so much for your wonderful 5-star rating of French Click! We are thrilled to hear that you found the products you were looking for and that you are very happy with your purchase. We truly appreciate your kind words and are delighted to know that you will definitely be coming back. We look forward to serving you again in the future.

Posted 3 days ago

“Great online food delivery service.”

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Posted 6 days ago

Thank you so much for your fantastic 5-star rating of French Click! We are thrilled to hear that you had a great experience with our online food delivery service. Your support and positive feedback mean the world to us!

Posted 3 days ago

“Easily to order and delivery was good. Items order are excellent”

Helpful Report

Posted 1 week ago

Thank you so much for your fabulous 5-star rating of French Click! We really appreciate your kind words and are delighted to hear that you found it easy to order with a smooth delivery experience. We take great pride in sourcing and delivering excellent items, so it is fantastic to know that you're loving your purchase. Thank you again for your support, and we hope to serve you again in the future!

Posted 1 week ago

“I love French Click! They provide an excellent range of goods at reasonable prices, which arrive securely packed.”

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Posted 1 week ago

Thanks for the feedback and 5 star rating. We're very happy you like the range of goods, prices and packaging.

Posted 1 week ago

“Trusted online supermarket.”

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Posted 1 week ago

Thank you so much for taking the time to give French Click a 4-star rating! We truly appreciate your support and feedback.

Posted 1 week ago

“This is a great site for purchasing all those “essentials” when you can’t get over the water to get your favourite French products. They are a little pricey but that is what you pay for convenience of accessibility and it still saves on the ferry fare!”

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Posted 1 week ago

Thank you so much for your 5-star rating of French Click! We are delighted to hear that you had a positive experience with our website.

Posted 1 week ago

“We love ordering from French Click: we used to live in France and in the summer virtually lived on Raclette and Fondue. Every item ordered arrived on time and in perfect condition. We will order again and again and again.”

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Posted 1 week ago

Merci beaucoup for your 5-star rating of French Click! We truly appreciate your kind words and the time you took to write such a lovely review.

Posted 1 week ago

“My main reason for trying French Clic was to buy Toulouse sausages. The ones I got were lacking in taste and nothing like the Toulouse sausages I used to buy in 50 years ofholidaying in France.”

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Posted 2 weeks ago

Thank you so much for taking the time to share your feedback on French Click! We are sorry to hear the toulouse sausages weren't up to scratch and we'll investigate that with the supplier. Usually we have had good feedback about them.

Posted 1 week ago

“Frenchclick was found when ordering from France became too expensive and bureaucratic. I found them to supply cheese and sausage of the highest quality and the order expedited promptly. I am unable to find fault with them from my dealings.”

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Posted 2 weeks ago

Thank you so much for your fantastic 5-star rating of French Click! We truly appreciate your kind words and are thrilled to hear about your positive experience with our service. It brings us great joy to know that we were able to provide you with the highest quality cheese and sausage.

Posted 2 weeks ago

“Delivery not received as scheduled. Got an email informing me it wasn’t going to be the day before it was due. I asked for an refund but got no reply.”

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Posted 2 weeks ago

Very sorry about this, there was an issue with the Nestle Tonimalt and it's not available for the moment. The order has now been refunded.

Posted 2 weeks ago

French Click is rated 4.7 based on 9,803 reviews