French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,848 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First order and oh was I pleased! All the great French products I missed so much - very happy with quality, choice and speed of delivery!”

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Posted 4 years ago

“An excellent selection of French food at reasonable prices.”

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Posted 4 years ago

“Still waiting on my delivery I've ordered over two weeks back”

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Posted 4 years ago

Hi Very sorry to hear this, we can see you had an order SO-341660 but someone contacted us to void it. We're just investigating exactly how it was voided. Because it was voided you should have never been charged for it. If you still want it, please re-order, email the order number to matthew@frenchclick.com and we'll refund the delivery charge. Kind regards, Matt French Click

Posted 4 years ago

“Excellent service and a wide range of products”

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Posted 4 years ago

“Great service, great product, great quality.”

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Posted 4 years ago

“Re o/n SO-341396 I have regularly ordered and enjoyed the Eloise cheese. Please tell your packers to pack them flat as the last 2 times they have been packed on their sides and the soft cheese has slid to one corner. Thanks”

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Posted 4 years ago

Hi Thanks for the feedback, we will get this passed on to the packing team so hopefully will be fixed for your next order. Thanks Matt French Click

Posted 4 years ago

“Perfect way to obtain excellent French produce with no hassle”

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Posted 4 years ago

“It was very good and I am happy with what I got.”

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Posted 4 years ago

“All arrived on time except one item. Great service except I wish they used compostable stuff to fulfil the cardboard around the food.”

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Posted 4 years ago

“I am sick of being asked to write reviews, so no.”

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Posted 4 years ago

“Arrived bang on time on agreed date. Very well packed and excellent quality. Have problems with their website but not with their produce.”

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Posted 4 years ago

“Excellent service. Flexible delivery. Couldn’t be better.”

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Posted 5 years ago

“Reliable, and helpful.”

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Posted 5 years ago

“Since Brexit, Is becoming difficult to get hold of French goods in UK, shopping to la belle France a great experience as well as a great day, sadly Covid put a stop to this! But now a great alternative French Click! I discovered this French Supermarket on line, spoken with Madame Benedict Very helpful and friendly I was able to order 95% of the produce I normally get on my day trip at the French Supermarket in Calais, yes you will pay more but my order was ready to be pick up when i collected as a large order was placed. The staff on site were polite helpful and save me a lot of time on travelling to France, well worth it! I would suggest to everyone considering a day trip to look at French Click first, Bravo! I hope my review will get me an extra Tarte aux pommes in my next order! Jean Francois N Isle of Wight”

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Posted 5 years ago

“Having not able to travel to France to purchase my favourite drinking chocolate. I discovered this company online. From purchase to delivery the service has been very good. Would recommend.”

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Posted 5 years ago

“Arrived exactly when promised on my husbands Birthday in excellent condition with refrigerator paks. The product where delicious and made the day special by taking us back to French holidays we are missing x”

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Posted 5 years ago

“Lots of stock shortage, most popular products.”

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Posted 5 years ago

Hi Very sorry about the missing items on your order. This was caused by a temporary stock issue at one of our suppliers. If you want to re-order them we'll be able to remove any delivery charge. E-mail the order number to matthew@frenchclick.com. Kind regards, Matt French Click

Posted 5 years ago

“Great service and good selection of foods”

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Posted 5 years ago

“Ordering from the website was very easy. Everything I ordered arrived as expected and on the date I asked for. It was well packed so everything arrived in good condition. I also like this company because I can get things here I cannot get anywhere else.”

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Posted 5 years ago

“Great products and service!”

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Posted 5 years ago

French Click is rated 4.6 based on 10,848 reviews