French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,678 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and products arrived as expected. Very pleased.”

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Posted 4 years ago

“A fabulous range of products and great service. Always look forward to receiving the French Click delivery. Merci”

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Posted 4 years ago

“I love Bonne Maman jam, but was fed up that I cannot get to France and buy some of my favourite ones (different fruits) that never seem to be available in the UK. I was very happy to find the French Click site, which had some of them at the time. I was also happy to be able to order some of our favourite French snacks and cheese types which we can never get here. Unfortunately one of the cheeses was missing (although it had been in stock on the website when I ordered) - however I discovered that I had not been charged for it, so was happy. I have recommended the site to a couple of people who I am sure will be happy to know about it. The parcel was delivered on the date stated, there was about a week between ordering and delivery. Only a minor niggle, the best before date on the cheese delivered was pretty close to the delivery date, hence 4 not 5 stars.”

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Posted 4 years ago

“All the things we would get from the French supermarkets - delivered to our door. Pricing seems quite reasonable, service is excellent! Thank you!”

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Posted 4 years ago

“The products are first rate but the admin is a shambles. First they told me that some of the products I ordered were out of stock and could I wait a few days. When I asked how long is a few days and which products were out of stock I didnt get a reply. In the meantime they had charged my credit card. 2 days later I was told which products were out of stock but the same day I received an email telling me my order would be delivered the following day. When it was delivered it was complete except for 1 of the 6 duck breasts I had ordered.”

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Posted 4 years ago

“Very good merci”

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Posted 4 years ago

“Exactly the product I wanted but could not get anywhere else. Delivery as promised.”

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Posted 4 years ago

“Very good site with lots of lovely French food. Always arrives in excellent packaging. An idea would be to place a "this side up" on the box as one time when I order drinks and biscuits the package had been damaged and the biscuits smashed. Fortunately this only happened once but extra information to the carriers would hopefully make them take care. Otherwise a very pleasant site with good things on offer”

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Posted 4 years ago

“Une super sélection de produits, frais et autres. L'effort a été fait pendant le confinement et malgré le Brexit pour continuer à livrer. Amélioration récente du site Web. Quelques accrocs dans la livraison parfois, mais c'est mineur. Bravo ! Philippe, Kenilworth, Warwickshire”

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Posted 4 years ago

“Beautiful products. Unnecessary amount of plastic packaging.”

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Posted 4 years ago

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Posted 4 years ago

“Parfait ! Arrivé comme prévu et 100% français !”

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Posted 4 years ago

“Item arrived quickly and convenient especially as I can’t go to France and purchase myself.”

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Posted 4 years ago

“I found Frenchclick on an internet search following a France magazine article on UK based French food shops. My order was delivered promptly when they said it would arrive and the products were exactly as ordered. Prices were very reasonable”

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Posted 4 years ago

“So excited to receive our first order from Frenchclick which arrived on time and well packaged.”

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Posted 4 years ago

“Excellent choice at reasonable prices. Delivered as promised. Will happily use them again.”

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Posted 4 years ago

“I was glad to able to buy this product on line as it is not available in shops in UK as far as I know . The lack of a fifth star is because it was overly expensive and ridiculously over packaged .”

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Posted 4 years ago

“Order received on time and just one item missing. Just be careful when packingmixed veg tins which have been squashed and going to be a challenge to open.”

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Posted 4 years ago

“Good service, good products. No complaints.”

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Posted 4 years ago

“Regular satisfied customer for some years now, can get a lot of otherwise hard to source French favourites from them. Amazed and relieved their stock is not more impacted by Brexit. Delivery staff are friendly but if you are used to precise timings from the big grocery firms, you might find the three hour delivery windows a bit frustrating!”

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Posted 4 years ago

French Click is rated 4.6 based on 10,678 reviews