French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the process. My order was delivered quickly”

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Posted 3 years ago

“Great quality products and really quick delivery. Will be using again when I get a taste for the hah-hee-haa”

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Posted 3 years ago

“Fabulous, being able to get my favourite LU snacks between holidays is brilliant, thank you French Click, I will definitely be ordering again.”

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Posted 3 years ago

“marvelous products delivery charges excessive”

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Posted 3 years ago

“Very few suppliers of the concidered best in the world smoked garlic from Arleux.”

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Posted 3 years ago

“chocolate and yogurts were very compressed. Three items from the order were missing. We would be very happy if it was announced before delivery.”

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Posted 3 years ago

“Very quick delivery dates. Excellent products. Would be better with more environmentally friendly packaging of order - a smaller box would have needed less extraneous filler.”

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Posted 3 years ago

Very sorry about this. We'll certainly investigate to make sure the warehouse are using the correct box sizes as it sounds like an incorrect size was used. The flo pak green loose fill is also degradable and recyclable in some areas.

Posted 3 years ago

“Delivery fee too expensive, had to cancel my shopping list”

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Posted 3 years ago

“A very good professional service which ticked all the boxes . I am well pleased with my purchase. I look forward to the next time.”

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Posted 3 years ago

“Absolutely delighted that I can get my favourite water in the UK. Also happy that I can make up some little French hampers for relatives.”

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Posted 3 years ago

“The ONLY place I could find mayonnaise with no mustard (it's an allergy thing). Quick delivery, problem free!”

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Posted 3 years ago

“The order of French cheese was sent as a birthday present. The recipient said the Brie cheese was delicious and it was a good size which she is able to freeze in portions. Happy with the product and the service. Would order again, as I live in France and my relatives are in the UK. The only downside was the delivery was delivered to the wrong address and the person had to get in touch with French Click and got the phone number of my relative so that she had to go and collect it from the address. All sorted in the end.”

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Posted 3 years ago

“Product good, but the packaging was overflowing with what looked like single use plastic.”

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Posted 3 years ago

Sorry to hear this. We do use bubble bags which should be able to recycled at supermarket recycling points and flo pak green loose fill which is degradable in the natural environment and can be recycled in some areas too.

Posted 3 years ago

“The only place I could find to buy Petrole Hahn shampoo without having to travel to France.”

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Posted 3 years ago

“Cheese was ordered and delivered on the date requested. Cheese was packed extremely well and was very fresh and the packaging was still very cold. Would highly recommend the Racqlette cheese.”

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Posted 3 years ago

“Excellent Service. Excellent quality products. The french breast of duck was really good quality and cooked beautifully. Thank you”

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Posted 3 years ago

“I would give you seven stars Fantastic service . Very good range of products”

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Posted 3 years ago

“I met the French product that I was looking for and that I couldn't meet in UK.”

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Posted 3 years ago

“I have been able to find everything I need on this platform, and delivery is efficient.”

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Posted 3 years ago

“Correct prix and very good delivery experience”

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Posted 3 years ago

French Click is rated 4.6 based on 10,540 reviews