French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,540 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and amazing products 👍 highly recommended. Kat”

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Posted 3 years ago

“Excellent service and fantastic range of produce Looking forward to my fois gras and trying more from the range”

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Posted 3 years ago

“Great choice of French food , quick delivery and all packaged very well with the ice bags .”

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Posted 3 years ago

“Excellent service we have bought stuff from you before, will be definitely buying more”

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Posted 3 years ago

“Great products reasonable priced”

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Posted 3 years ago

“I was extremely pleased to be able to purchase Teisseire cordial from French Click. Ocado have stopped selling it and I haven’t been able to buy it from a supermarket. The service was excellent with a speedy delivery and I highly recommend buying from French Click.”

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Posted 3 years ago

“Great service, great products”

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Posted 3 years ago

“Yummy food, delivered efficiently, would have given five if not for the polystyrene packing fillers.”

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Posted 3 years ago

“Very prompt delivery of an exceptional product”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Great food with excellent service thanks”

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Posted 3 years ago

“Delighted I could get the white chocolate kitkat balls here, was in France a few weeks ago to find out they didn't sell them anymore so to my delight I found them on this website.”

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Posted 3 years ago

“Just like buying france but a little more expensive wish i had known about this site during lockdown great quality and friendly staff to deal with thank you”

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Posted 3 years ago

“This season's Vacherin (from Mont d'Or) ordered and received promptly, thank you. Doubtless a repeat order will be placed.”

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Posted 3 years ago

“Good fresh produce, would've ginen 5 Stars except that the postage costs on a £16 pound order takes it to £27. pounds. in the age of free deliveries this seems excessive.”

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Posted 3 years ago

“Great products”

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Posted 3 years ago

“Merci beaucoup! I placed my first order and was so happy to find all my fav french products. The order did take quite a long time to be delivered, and the best before dates where short but apart from that all was fine.”

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Posted 3 years ago

“Would have been a 5 star review. Only disappointment was an item must have been unavailable as the first I heard of it was it wasn’t on my receipt and I received a refund for that item. Maybe just as good customer service an email prior would help the customer, so they’re not surprised/disappointed when they open their delivery.”

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Posted 3 years ago

“Although I had not appreciated how long my order of Badoit would take,when I queried this French Click immediately drew my attention to the invoice they had sent me which had a confirmed delivery date on it. My fault but perhaps turnaround could have been faster or made more obvious when I ordered.”

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Posted 3 years ago

“sad I didn't get all the mustard as 2 jars for 8 people didn't work.”

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Posted 3 years ago

French Click is rated 4.6 based on 10,540 reviews