French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,680 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,680 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect great selection and fantastic service”

Helpful Report

Posted 5 years ago

“Lovely produce all very fresh. I only gave it 3 stars because the packaging wasn't all that and sadly some of our danette pots were broken with their content spilt over our other goodies which was a bit of a shame....”

Helpful Report

Posted 5 years ago

“Products are good. However I will not select a delivery from Parcelforce again as it arrived a day late, whilst DPD was able to deliver on time when we ordered in May. I understand it is difficult but if I am asked to select a specific date to have things delivered I expect the courier service to honour that date. It was lucky someone was in to accept delivery.”

Helpful Report

Posted 5 years ago

“Cool to have such service even if quite expensive. Also weird delivery time as got mine after 9pm but otherwise great”

Helpful Report

Posted 5 years ago

“Everything I ordered came in different packaging At the right time. I know how good the stuff is and very happy to see it again as I’m in lockdown Excellent company to deal with as it’s the first time I have and most certainly will do so again and again. A wonderful find thank you I’m now a customer! DEnise”

Helpful Report

Posted 5 years ago

“A first order Excellent products On time delivery and in biodegradable bags”

Helpful Report

Posted 5 years ago

“Excellwnt range, delivered to home, friendly staff.”

Helpful Report

Posted 5 years ago

“Quite a long time from order to delivery, but that was fine as there was nothing I needed urgently. I was so impressed with the quality of the items I received and the packing. The fresh items were packed in cool packs and still cold when they got to me. I'll definitely be ordering again.”

Helpful Report

Posted 5 years ago

“Good range, but still waiting for delivery 17 days later due to stock issues.”

Helpful Report

Posted 5 years ago

Hi Sorry about this, we do have stock issues with some items at the moment. We will be in touch to offer a different item or to refund the order for you. Thanks Matt French Click

Posted 5 years ago

“Great to finally be able to buy French mayonnaise and jam again without having to travel to France! My family are all very happy. Thank you!”

Helpful Report

Posted 5 years ago

“Ive not yet received my order.has been put back to a unknown date.ordered 3 weeks ago”

Helpful Report

Posted 5 years ago

Hi Sorry about this, we do have stock issues with some items at the moment. We will be in touch to offer a different item or to refund the order for you. Thanks Matt French Click

Posted 5 years ago

“Once we had managed to get a delivery slot, everything went very smoothly and order arrived on time and well packed with ice packs where necessary. Only 2 items not available which under present circumstances is good going!”

Helpful Report

Posted 5 years ago

“Have just received my delivery and noticed from the invoice that two items were missing, obviously out of stock, it would be nice to know this before hand, when the order has been checked out. All items are well within the Use By date, will definitely order again, more delivery slots would be great, so less waiting time.”

Helpful Report

Posted 5 years ago

“😉🤗😉🤗😉🤗😉🤗😉🤗”

Helpful Report

Posted 5 years ago

“Livré le 9/06 saucisse (chipolatas) expiré le 12/06 en sachant que normalement les dates d’expiration de ce genre de chose ne sont pas aussi proche, je trouve ça limite....”

Helpful Report

Posted 5 years ago

Hi Sorry to hear that, the date on this item should really be longer. Please contact customerservice@frenchclick.com with your order number as the subject and we'll credit it for you. Thanks

Posted 5 years ago

“I cannot compliment the personal service enough from this company. The original purchase was lost in transit by the courier or delivered to the wrong address. Although only a relatively small order a member of the company took the time to sort out the error and quickly replaced the misplaced order in a very timely fashion. So thank you and a great product too.”

Helpful Report

Posted 5 years ago

“Excellent dates on all purchases,arrived as stated. What a treat, my first shop with you but definitely not the last. I was transported back to enjoyable holidays. Merci bien.”

Helpful Report

Posted 5 years ago

“Great service! Clearly a trip to France is out of the question at the moment, so a trip to your virtual hypermarket was the next best thing. Very pleased with our purchases and your punctual, contactless delivery.”

Helpful Report

Posted 5 years ago

“Good choice and helpful staff, will definitely use again.”

Helpful Report

Posted 5 years ago

“Excellent service. Will be using again.”

Helpful Report

Posted 5 years ago

French Click is rated 4.6 based on 10,680 reviews