French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,869 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient from start to finish.”

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Posted 6 years ago

“Excellent produce. Delivered on date notified. Will definitely be ordering again.”

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Posted 6 years ago

“After reading about the most expensive chicken in the world and seeing them on Micky Fanagans detour de France I decided to order a Poulet de Bresse from a French Clic. The ordered was delayed a couple of days, but French Clic was great at letting me know. I cooked the beast simply roasted for 65 minutes at gas Mk 4 (180C). Note that the chicken comes with instructions, French thermostat numbers are not the same as U.K. gas. MK! (Th 6 = gas Mk 4) The resulting roast was well flavoured rich and very juicy- the texture of the meat was completely different from supermarket chicken No sign of the wooliness you can get from cheap chicken. The legs and thighs are quite strongly flavoured, quite gamy. Without doubt the best chicken I’ve ever had. Worth the price? As a very occasional treat I would say so.”

French Click 5 star review on 19th September 2020

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Posted 6 years ago

“I ordered Bouillon cubes on 19th august. They were finally delivered on the 15th of September. No apology, no reason given. How you manage to stay in business is a mystery.”

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Posted 6 years ago

Sorry to hear this, from the DPD tracking it looks like this was delivered on 10th of September as planned. This delivery slot was chosen when you checked out the order. Unfortunately we have a backlog which has been caused by the current crisis so all slots in your area are 2 weeks or so ahead.

Posted 6 years ago

“Everything was very well packaged and protected for transportation. All items were exactly as described. Parcel arrived as planned and was easy to track with Parcel force. 4 things were unavailable which was slightly disappointing. Hence the 4 not 5 stars.However, I would still use them again.”

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Posted 6 years ago

“ok, but some of the boxes of biscuits , at the bottom of the box were a bit squashed, and battered. chilled things fine, cheese etc. only a couple of things out of stock.not as good as superu but these days we have to be happy loll”

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Posted 6 years ago

“You say I recently made a purchase,, well that is incorrect! I tried to make a purchase but you said you were no longer delivering to the Channel Islands. Why? Roy Moulin”

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Posted 6 years ago

“I have been living in England for 30 years but only found French Click during the pandemic. All of a sudden, all my favourite french foods were available to me without having to go and stock up every year!! Fantastic range of things, they delivered exactly on the right day and in full. Very very pleased with having discovered them and will order many more times!”

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Posted 6 years ago

“Ce site est un miracle. Trop bien avec des produits introuvables ici au Royaume-Uni. En plus avec le C19, pouvoir avoir accès à des produits français sans se rendre en France est vraiment super pratique. Tout bien reçu, dans les meilleurs délais. Merci encore pour votre service.”

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Posted 6 years ago

“The only place to buy Suchard!”

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Posted 6 years ago

“I found the product to be excellent and arrived in tack”

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Posted 6 years ago

“I love ordering from French Click! It’s my little French treat of things I still can’t find in normal UK supermarket, delivered on time and easily done on their website!”

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Posted 6 years ago

“Good to be able to get items that I could only buy in France. Will use Frenchclick again and recommend them.”

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Posted 6 years ago

“Great products but really resent having to pay up front for them and then taking 4 weeks to arrive! And the main one wanted was, by then, no longer in stock, so no Birthday present for a friend who is shielding!!! 😭😡”

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Posted 6 years ago

“Having not been able to travel to visit family in France due to Covid-19, it was wonderful to be able to buy some of my French favourites in the UK! The service from French Click was excellent and I have recommended them to friends.”

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Posted 6 years ago

“Order took 3 weeks to arrive, although this was the date given when the order was placed. No reason given for delay, but goods arrived in perfect condition and exactly as ordered, so would us French Click again.”

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Posted 6 years ago

“I ordered Vichy water, but wasn't told at the time that I could only order a certain amount. The delivery time was very long, and then it wasn't delivered by Parcelforce on time. When it did arrive, the box looked as if it had been opened and resealed. Inside, the packages of water had all been split. Not a great experience overall.”

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Posted 6 years ago

“It’s hard to obtain favourite French food items but French Click is easy to order, arrives quick and the price is competitive. Ticks the boxes.”

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Posted 6 years ago

“My first order was OK. But now the site won't let me order what I want. No-one is answering the phone.”

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Posted 6 years ago

“Good products just very slow delivery time”

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Posted 6 years ago

French Click is rated 4.6 based on 10,869 reviews